Handling of Returns Clause Samples
The Handling of Returns clause outlines the procedures and conditions under which products or goods may be returned by the buyer to the seller. Typically, this clause specifies the timeframe for returns, the acceptable reasons for returning items (such as defects or incorrect shipments), and the process for obtaining authorization or refunds. By clearly defining the steps and requirements for returns, this clause helps prevent disputes and ensures both parties understand their rights and obligations regarding returned merchandise.
Handling of Returns. (a) In the event any Licensed Product is returned to PPI by its customers because the Licensed Product is alleged to be defective and PPI reasonably believes that such defect is due to the fault of SANO, PPI shall notify SANO within ten (10) working days of any such return and provide or make available to SANO such samples (if available) and other information concerning the returned Licensed Product so as to allow SANO to test and evaluate the allegedly defective Licensed Product. PPI shall retain a sufficient number of samples of the allegedly defective Licensed Product so that additional samples are available at a later date should additional testing be required by an independent testing laboratory as described in Section 9.3(b) below, or by PPI or SANO for their own purposes. If not enough samples exist to be so divided, then the parties shall confer and reach agreement as to the handling of any available samples.
(b) SANO shall complete its review and evaluation of the returned Licensed Product within twenty (20) business days of receiving the returned Licensed Product from PPI or such longer period of time as may be reasonable in the circumstances to enable SANO to conduct or cause to be conducted such tests, studies or investigations (and to receive the results therefrom) as may be required to confirm or dispute the existence of the problem or to identify the cause or source thereof.
Handling of Returns. If you make a purchase and return the merchandise, certain rules will apply in order to prevent unjust Rewards from remaining with Participant. See the Program Website for a complete explanation. If you make a return, be aware that a redemption having occurred prior to return could result in a negative Rewards balance.