Common use of Helpdesk Support Clause in Contracts

Helpdesk Support. 12.1.1 Mass will provide the Client with telephone and online access to Technical Support facilities, subject to the terms of this agreement.

Appears in 1 contract

Sources: Technical Support & Upgrade Services Agreement

Helpdesk Support. 12.1.1 Mass will provide the Client with Support Portal and telephone and online access to Technical Support facilities, subject to the terms of this agreement.

Appears in 1 contract

Sources: Technical Support & Maintenance Agreement