Hosting and Managed Services Tiers Sample Clauses

Hosting and Managed Services Tiers. As set forth in an applicable Order Form, purchasing a Subscription Plan entitles Customer to receive Hosting and Managed Services according to the following tiers (V means available, X means Not available for this tier) : Hosting and Managed Services Tiers Enterprise Enterprise S Ultimate Registered Users limit Specified in Order Form Specified in Order Form Specified in Order Form Domain name Customizable Customizable Customizable Resources Dedicated Dedicated Dedicated + options Disk Space (per user) 1 GB 1 GB 1 GB Reserved Bandwidth (per user per month) 500 MB 500 MB 500 MB Security and Data Privacy Policy V V V Backup and Restore Policy Daily backup with 7 days retention Daily backup with 1 month retention Daily backup with 1 month retention Service Provisioning Installed Systems provision Production Production Production + options Datacenter location choice Europe, USA, Asia Europe, USA, Asia Europe, USA, Asia Scheduled Maintenance Window choice V V V Custom domain X V V Custom extensions deployment X V V Enterprise Directory or SSO Integration SSO SSO V Service Level Objective 99,9% uptime 99,9% uptime 99,9% uptime Guaranteed Restoration Time 8h 8h 8h Automatic Software Version update V V V On-demand tasks credit (per year) 8h 8h 8h One-off patches V V V The table below lists all supported add-ons for currently supported versions of the Software. Not all versions of every add-on is supported with every version of the Software. Compatibility matrix is available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/terms-conditions/supported-environments.pdf Add-on name Introduces Specific Terms Required Subscription Plan Eligible to Hosting and managed Option Requires an additional subscription fee exo-cmis-addon - eXo CMIS Integration No Enterprise or Ultimate Yes No exo-remote-edit - eXo Remote Edit No Enterprise or Ultimate Yes No exo-cas - eXo CAS integration No Enterprise or Ultimate Yes No exo-▇▇▇▇ - eXo SAML2 integration No Enterprise or Ultimate Yes No exo-spnego - eXo SPNEGO integration No Enterprise or Ultimate Yes No exo-web-pack - eXo Web Pack No Enterprise or Ultimate Yes No exo-onlyoffice - eXo Only Office editors Yes Professional, Enterprise or Ultimate Yes Options exo-wiki - eXo Notes No Enterprise or Ultimate Yes No Exo-forum - eXo Forum No Enterprise or Ultimate Yes No 0.1 Scope of application of appendix 5 about data protection
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Related to Hosting and Managed Services Tiers

  • Managed Services HP will provide the services as described in a Statement of Work (“SOW”) attached to this Agreement or incorporating it by reference. Each party will appoint a single point of contact as set forth in the SOW who will serve as their primary representative, have overall responsibility for managing performance, and meet with the other party’s representative to review progress. Change requests are governed by the change management procedures as set forth in the SOW.

  • Hosting Services NCR Voyix shall furnish facilities, equipment, computer programs and services, as specified from time to time by NCR Voyix, that NCR Voyix deems necessary for operation and maintenance of the System (collectively, the “Hosting Services”).

  • Telemedicine Services This plan covers clinically appropriate telemedicine services when the service is provided via remote access through an on-line service or other interactive audio and video telecommunications system in accordance with R.I. General Law § 27-81-1. Clinically appropriate telemedicine services may be obtained from a network provider, and from our designated telemedicine service provider. When you seek telemedicine services from our designated telemedicine service provider, the amount you pay is listed in the Summary of Medical Benefits. When you receive a covered healthcare service from a network provider via remote access, the amount you pay depends on the covered healthcare service you receive, as indicated in the Summary of Medical Benefits. For information about telemedicine services, our designated telemedicine service provider, and how to access telemedicine services, please visit our website or contact our Customer Service Department.

  • Anesthesia Services This plan covers general and local anesthesia services received from an anesthesiologist when the surgical procedure is a covered healthcare service. This plan covers office visits or office consultations with an anesthesiologist when provided prior to a scheduled covered surgical procedure.

  • Cloud Services Unless otherwise stated in the Agreement or in the Order, Company grants Customer a limited, non-transferable, non-sublicenseable, non-exclusive, worldwide license to access and use the Number of Units of Cloud Services during the Term solely for internal business purposes in accordance with the applicable license restrictions stated in the Business Unit Terms, Order, and Documentation. Additional Cloud Service Terms are stated at ▇▇▇▇▇://▇▇▇▇▇.▇▇▇▇▇.▇▇▇/#cloud-services, which are incorporated by reference.