Hosting Security. Depending on the datacenter, the Platform may be hosted in a private cloud or public cloud. 5.1. Private Cloud data centers are third party data center providers’ hosting facilities. GoodData has directly entered into “Managed Colocation Service” agreement that provides GoodData, its customers and partners a private cloud built to GoodData’s specifications and requirements inside hosting party’s facilities. The Managed Colocation Service includes highly secure, scalable and redundant data centers and network, 24x7x365 monitoring and support, and industry-leading service levels; all certified with industry standard security certifications including ISO 27001 and SOC 2 Type II. Under this arrangement, GoodData retains operational control of its hosted infrastructure, procuring only physical hardware from the provider. The provider at no times has access to log on to any GoodData system. 5.2. Public Cloud data centers are hosted in highly secure and available facilities of IaaS providers. Under this arrangement, the provider manages the underlying hardware infrastructure, including but not limited to its physical security, and GoodData Operations manage the virtual layers. Segmentation from other customers of the IaaS provider is ensured by following best practices for virtual private clouds including virtual networks, security groups and firewall, and encryption controls. The IaaS providers maintain industry standard security certifications including ISO 27001 and SOC 2 Type II.
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