Common use of Hours of Coverage Clause in Contracts

Hours of Coverage. The hours of coverage for each Appliance, during which IBM will provide Services for such Appliance, are specified in the Appliance Support Handbook at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support Unless otherwise specified, IBM provides the Services either 9 hours per day 5 days a week (Monday through Friday, excluding national holidays in the United States) during normal business hours, or 24 hours per day, 7 days per week as specified by the part number ordered by Customer. Additional hours of coverage options are available for some Services.

Hours of Coverage. The hours of coverage for each Appliance, during which IBM will provide Services for such Appliance, are specified in the Appliance Support Handbook at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support support. Unless otherwise specified, IBM provides the Services either 9 hours per day 5 days a week (Monday through Friday, excluding national holidays in the United States) each country/locality on Standard Business Days during normal business hours, or 24 hours per day, 7 days per week as specified by the part number ordered by CustomerStandard Business Hours. Additional hours of coverage options are available for some ServicesServices for an additional fee.

Hours of Coverage. The hours of coverage for each Appliance, during which IBM will provide Services for such Appliance, are specified in the Appliance Support Handbook at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support Unless otherwise specified, IBM provides the Services either 9 hours per day 5 days a week (Monday through Friday, excluding national holidays in the United States) each country/locality on Standard Business Days during normal business hours, or 24 hours per day, 7 days per week as specified by the part number ordered by CustomerStandard Business Hours. Additional hours of coverage options are available for some Services.