How to complain. If you have a complaint about any aspect of The Mortgage Lender Limited’s service, you can write to us or telephone us using the details provided in clause 36.2 above, or you can email us at ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. A leaflet detailing the full complaints and appeals process will be provided to you. If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service.
Appears in 2 contracts
Sources: Mortgage Agreement, Mortgage Agreement