How to complain. If You wish to make a complaint, please allow Us the first opportunity to deal with your concerns. However, if You remain dissatisfied, please let Us know and We will be happy to provide further information about our procedures for resolving and settling complaints. We hope that We will be able to resolve any concerns You raise, but if You are still dissatisfied, or We have not sent You a final response letter within eight (8) weeks from the date You originally complained, You have the right to refer your complaint to the Financial Ombudsman Service. Its website is ▇▇▇.▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇.
Appears in 1 contract
Sources: Credit Card Agreement
How to complain. If You wish to make a complaint, please allow Us the first opportunity to deal with your Your concerns. However, if You remain dissatisfied, please let Us know and We will be happy to provide further information about our procedures for resolving and settling complaints. We hope that We will be able to resolve any concerns You raise, but if You are still dissatisfied, or We have not sent You a final response letter within eight (8) weeks from the date You originally complained, You have the right to refer your Your complaint to the Financial Ombudsman Service. Its website is ▇▇▇.▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇.
Appears in 1 contract
Sources: Credit Card Agreement