How We Use Your Information. We may use and/or disclose the Personal Information we collect for the following purposes: • Establish and administer your customer account, including conducting billing and invoicing, and sending you service messages about your customer account. • Authenticate access to your customer account. For example, you may provide us with a username and password to get access to the account. • Perform maintenance and operations, including management of the network and devices supporting the Services and our systems. • Provide technical support and assure quality of customer service interactions. • Facilitate hardware and software upgrades for devices and systems. • Enable your participation in surveys, sweepstakes, contests, and promotions. • Enable your participation in community forums. • Respond to your inquiries. • Personalize communications. • Send you service-related announcements, such as to notify you when we make changes to our agreements or policies, or to contact you about your account. • Send you information about matters that align with our Mission Statement (including issue alerts, get out the vote notices, issue advocacy, and invitations to special events) newsletters, and special marketing offers. • Identify and develop new products and services. • Improve the design of our Services. • Understand how our Services are used, including by creating measurement and analytics reports. • We may also collect and use Personal Information when it is necessary for other legitimate purposes, such as to help us conduct our business more effectively and efficiently, for example, for general IT resourcing on a global level and information security/management.
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Sources: Terms and Conditions, Terms and Conditions