Common use of IBM will Clause in Contracts

IBM will. 1. support the environments consistent with the obligations set forth in this Schedule A; 2. provide operations support and perform console monitoring activities; 3. operate and provide system availability for present and future Applications Software and Systems Software to support Franklin's operating schedules; 4. in accordance with the change management process schedule systems maintenance so as to minimize interference with Franklin's business operations; and

IBM will. 1. support the environments consistent with the obligations set forth in this Schedule A; 2. provide operations support and perform console monitoring activities;; IBM Initials: Franklin Initials: 3. operate and provide system availability for present and future Applications Software and Systems Software to support Franklin's operating schedules; 4. in accordance with the change management process schedule systems maintenance so as to minimize interference with Franklin's business operations; and 5. monitor IBM-scheduled job submissions to verify scheduled completion.