In-Home/On-Site. In the Administrator’s sole discretion, provided You have fulfilled the following requirements: (1) provide Our authorized technician with accessibility to the Covered Product(s); (2) provide a non-threatening and safe environment for Our authorized technician; and (3) an adult over the age of 18 must be present for the period of time Our authorized technician is scheduled to provide service and while Our authorized technician is on Your property servicing the Covered Product. In-home or on-site service will be provided by Our authorized service provider during regular business hours, local time, Monday through Friday, except holidays. Our authorized service technician may opt to remove the Covered Product to perform service in-shop. The Covered Product(s) will be returned upon completion. Additional time and mileage charges for in-home or on-site repairs outside of twenty-five (25) contiguous land miles or the normal service radius of Our Authorized Service Center are not covered by this Agreement and are Your responsibility. If an authorized service technician is unavailable in Your area, You may be responsible for locating a service provider and facilitating the service for Your Covered Product(s), governed by the terms in section “Customer Reimbursement”.
Appears in 2 contracts
Sources: Service Contract, Service Contract