Common use of Incident Detection Clause in Contracts

Incident Detection. General Each incident logged by GGO or by Licensor will be allocated an appropriate severity level to it by Licensor, acting reasonably, such that the incident is categorised in terms of the Severity Model described in paragraph 3.1. Priority 1 and Priority 2 Upon detection of any Priority 1 or Priority 2 incident in the Game Platform by either party, the relevant party shall contact the other by the communication format referred to in paragraph 3.5 of this SLA within 30 minutes. All other incidents For all other incidents, each party shall log such incident in accordance with paragraph 3.5 of this SLA.