Common use of Informal Attempt to Resolve Clause in Contracts

Informal Attempt to Resolve. Notwithstanding the provisions of Step 1 below, it is understood that the aggrieved party is obligated to attempt to resolve the matter informally; however, for the purpose of preserving time limits, the aggrieved party may formally submit the particulars of the grievance to the applicable supervisor pending conclusion of the informal attempt. Applicable supervisor shall mean the employee's immediate supervisor. 1. The aggrieved party or designated representative shall first attempt to informally resolve the issue with the applicable supervisor. If the supervisor has no authority to resolve the dispute, s/he shall so state. In the event such attempt is unsuccessful, the aggrieved party shall refer the grievance in writing to the supervisor, within fourteen (14) calendar days of the occurrence of the grievance. The notice shall include: A. A statement of the grievance and relevant facts; B. Applicable provisions of the contract; and