Informal Resolution Stage. Before a grievance is filed formally, the SGPS Director of Administration or Designate will be given the opportunity to resolve the matter in consultation between the Employee and person designated by the Department, School or Faculty in accordance with the following: (a) The employee shall discuss the matter, accompanied and represented by a representative of the Union if she/he wishes, with SGPS. The matter shall be brought to the attention of the SGPS Director of Administration or Designate within twenty-one (21) days after its occurrence, or from the date the employee ought reasonably to have been aware of the occurrence of the circumstance giving rise to the matter. (b) The discussion shall take place within five (5) days after the matter is brought to the attention of the SGPS Director of Administration or Designate. If requested, the SGPS Director of Administration or designate shall give a reply in writing within five (5) days of the discussion. (c) The parties agree that as a result of extenuating and exceptional circumstances, the Union may represent an employee at the Informal Resolution Stage of the Grievance Procedure (Article 11.03) to facilitate resolution of a work- related dispute.
Appears in 3 contracts
Sources: Collective Agreement, Collective Agreement, Collective Agreement