Initial Discussion. (a) The employee shall discuss the complaint with his/ her immediate supervisor no later than fourteen (14) calendar days after s/he first becomes aware of the circumstances that give rise to the complaint. The employee and the supervisor shall make every reasonable effort to resolve the complaint during this discussion. (b) Failing resolution of the complaint under (a), a vessel- based employee shall next discuss the complaint with the master/captain on the watch, or where the vessel is not operational, engineering employees shall discuss the complaint with the senior engineer officer. The employee and the master/captain or senior engineer officer, as applicable, shall make every reasonable effort to resolve the complaint during this discussion.
Appears in 2 contracts
Sources: Collective Bargaining Agreement, Collective Bargaining Agreement