Initial Effort. The Parties agree that they shall attempt in good faith to resolve disputes through Supplier and VITA management personnel assigned to the Services. If the Parties are unable to resolve a dispute through such efforts in an amount of time that either Party deems reasonable, such Party may, by notice to the other Party, escalate the dispute for resolution by the senior executives in their respective organizations that do not have day- to-day responsibilities associated with the Services.
Appears in 3 contracts
Sources: Master Services Agreement Modification, Master Services Agreement, Master Services Agreement