Common use of INSTRUCTIONS FROM YOU Clause in Contracts

INSTRUCTIONS FROM YOU. 3.1 You authorise us to act on any instruction given, or apparently given, to us by you through or by use of the Service (‘Client Instructions’). All Client Instructions are irrevocable and unconditional and can only be cancelled or amended if we have not acted on the instruction. 3.2 We will deal with and effect all accepted Client Instructions in good faith and with due diligence. However, in doing so, we shall not be liable in respect of any negligence, wilful default or fraud by you. 3.3 We reserve the right not to act on any particular Client Instruction, and/or to make further reasonable enquiries before acting on a Client Instruction, where we consider it to be reasonably necessary to do so, including but not limited to where: 3.3.1 A Client Instruction cannot be verified to our satisfaction; or 3.3.2 Acting on the Client Instruction would result in a breach of one of the limits set out or referred to in these Terms and Conditions. 3.4 Where possible, we will notify you of any refusal to act or delay in acting on a Client Instruction. 3.5 We may (but are not obliged to) telephone you on a number we hold in our records to confirm or clarify a Client Instruction prior to acting on it if it is reasonable to do so, for example for reasons of security. In order to maintain the robustness of this security measure, we will only call you on numbers we already hold in our records.

Appears in 3 contracts

Sources: Terms and Conditions, Coutts Invest Terms and Conditions, Coutts Invest Terms and Conditions