Integrated. warnings should be integrated to ensure timely notification to multiple organisational stakeholders and communication channels. In accordance with the above 14 principles, the National Emergency Warning System Protocol Workshop developed and agreed to the national warning processes outlined on the following page. The process was validated at the October 2009 workshop. 7 Appendix 1 (cont) - National Warning Process Situational Awareness & Analysis Information channels: ◼ Personal Observations ◼ Monitoring systems ◼ Word of mouth ◼ Forecasts ◼ Predictions ◼ Community ◼ Media ◼ Agencies Community Preparedness The State must ensure: ◼ Effective and ongoing community education and preparedness programmes. ◼ Community- agency collaboration. Communities should: ◼ Understand risks in environment ◼ Respect warnings ◼ Know how to react Message Construction & Dissemination Warning content/format: ◼ Simple ◼ Arresting ◼ Brief ◼ Suited to the needs of the affected community ◼ Worded in accordance with advice from the relevant agency ◼ Utilises appropriate templates Warning mediums include: ◼ Official Warning Agencies ◼ Official Media ◼ Telephony Based ◼ Radio-based ◼ TV-based ◼ Official Web-based ◼ Person-to-person Management of Warning Consequences ◼ Consider consequences of the warning(s) issued. ◼ Occurs concurrent to other activity ◼ Ensure arrangements in place to accommodate outcomes: ⮚ Website information ⮚ Additional resources to manage increased call volumes on information lines ⮚ Relief centre activation ⮚ Relief centre access Real-time Monitoring ◼ Real-time monitoring of warning effectiveness ◼ Adherence to instructions relayed ◼ Escalation ◼ De-escalation Considerations: ◼ Type of emergency, incident or threat ◼ Communities at risk ◼ Urgency/Timeliness ◼ Impact and threat to lives and livelihood ◼ Consequences of information and warnings ◼ Authorisation ◼ Post impact ◼ Community behaviour and perceptions ◼ Call to action Real-time Closure ◼ Advising the community when the threat has eased or ended. ◼ As per jurisdictional legislation and/or emergency arrangements ◼ Governance ◼ Authorising Environment ◼ Accountability ◼ Responsibility 8 Appendix 2 – Victorian Warning Notification Process Control agency to identify Control agency to use Emergency / Incident Incident Controller Intelligence obtained Community Forecasts/Predictions Observations / Local Knowledge Control agency: • Analyses and validates data available • Identifies threat/risk to person, property, environment and/or infrastructure • Decides that emergency information and/or warning needs to be issued to the community • Type of emergency • Urgency / timeliness • Impact and threat to lives and livelihood • Communities at risk • Consequences of potential impact • Actions required of community • Authorisation • Community behaviour and perceptions • Community focused Decision to Support Consideration should be made to the following: • Timely • Tailored to the community • Coordinated • Relevant to the community • Two-way communications • Stages of trauma and loss the appropriate warning level: • Advice • Warning (Watch & Act) • Emergency Warning • Community Information • Evacuation messages At the very minimum consider: • Likelihood • Consequence • timeframes • Vic Emergency Website • official emergency broadcasters • mainstream media • proactive telephony based • reactive telephony based information lines • social media channels • smart phone apps • person-to-person • local systems, e.g. community sirens, roadside signage Monitoring Systems Agencies Feedback received on effectiveness of message distribution through observations, social media, reports, and person-to- person feedback Continue to assess community information and warning requirements, including escalation and de-escalation Message disseminated to community Ensure appropriate liaison with stakeholder agencies 9 Appendix 3 – Standard Emergency Warning Signal (SEWS)
Appears in 1 contract
Sources: Victorian Warning Arrangements
Integrated. warnings should be integrated to ensure timely notification to multiple organisational stakeholders and communication channels. In accordance with the above 14 principles, the National Emergency Warning System Protocol Workshop developed and agreed to the national warning processes outlined on the following page. The process was validated at the October 2009 workshop. 7 Appendix 1 (cont) - National Warning Process Situational Awareness & Analysis Information channels: ◼ Personal Observations ◼ Monitoring systems ◼ Word of mouth ◼ Forecasts ◼ Predictions ◼ Community ◼ Media ◼ Agencies Community Preparedness The State must ensure: ◼ Effective and ongoing community education and preparedness programmes. ◼ Community- agency collaboration. Communities should: ◼ Understand risks in environment ◼ Respect warnings ◼ Know how to react Message Construction & Dissemination Warning content/format: ◼ Simple ◼ Arresting ◼ Brief ◼ Suited to the needs of the affected community ◼ Worded in accordance with advice from the relevant agency ◼ Utilises appropriate templates Warning mediums include: ◼ Official Warning Agencies ◼ Official Media ◼ Telephony Based ◼ Radio-based ◼ TV-based ◼ Official Web-based ◼ Person-to-person Management of Warning Consequences ◼ Consider consequences of the warning(s) issued. ◼ Occurs concurrent to other activity ◼ Ensure arrangements in place to accommodate outcomes: ⮚ Website information ⮚ Additional resources to manage increased call volumes on information lines ⮚ Relief centre activation ⮚ Relief centre access Real-time Monitoring ◼ Real-time monitoring of warning effectiveness ◼ Adherence to instructions relayed ◼ Escalation ◼ De-escalation Considerations: ◼ Type of emergency, incident or threat ◼ Communities at risk ◼ Urgency/Timeliness ◼ Impact and threat to lives and livelihood ◼ Consequences of information and warnings ◼ Authorisation ◼ Post impact ◼ Community behaviour and perceptions ◼ Call to action Real-time Closure ◼ Advising the community when the threat has eased or ended. ◼ As per jurisdictional legislation and/or emergency arrangements ◼ Governance ◼ Authorising Environment ◼ Accountability ◼ Responsibility 8 Appendix 2 – Victorian Warning Notification Process Control agency to identify Control agency to use Emergency / Incident Incident Controller Intelligence obtained Community Forecasts/Predictions Observations / Local Knowledge Control agency: • Analyses and validates data available • Identifies threat/risk Incident Controller to person, property, environment and/or infrastructure Forecasts/Predictions • Decides that emergency information and/or warning needs to be issued to the community • Type of emergency • Urgency / timeliness • Impact and threat to lives and livelihood • Communities at risk • Consequences of potential impact • Actions required of community • Authorisation • Community behaviour and perceptions • Community focused Decision to Support Consideration should be made to the following: • Timely • Tailored to the community • Coordinated • Relevant to the community • Two-way communications • Stages of trauma and loss the appropriate warning level: • Advice • Warning (Watch & Act) • Emergency Warning • Community Information • Evacuation messages At the very minimum consider: • Likelihood • Consequence • timeframes suitable mediums for community information and warning notifications. • Vic Emergency Website • official emergency broadcasters • mainstream media • proactive telephony based • reactive telephony based information lines • social media channels • smart phone apps • person-to-person Community • local systems, e.g. community sirens, roadside signage Observations / Local Knowledge message Monitoring Systems Agencies Feedback received on effectiveness of message distribution through observations, social media, reports, and person-to- person feedback Continue to assess community information and warning requirements, including escalation and de-escalation Message disseminated to community Ensure appropriate liaison with stakeholder agencies 9 Appendix 3 – Standard Emergency Warning Signal (SEWS)
Appears in 1 contract
Sources: Victorian Warning Arrangements