Common use of Interpreting Services Clause in Contracts

Interpreting Services. Where Service Users require interpreting services in order to communicate adequately with service providers, the Provider will ensure that such Services will be supplied without additional cost to the Service User as part of the Services. Risk Management The Purchaser will have in place well developed processes for: identifying key risks including risks to health and safety; evaluating and prioritising those risks based on their severity, the effectiveness of any controls you have and the probability of occurrence; dealing with those risks and where possible reducing them. Schedule 4: Monitoring and Evaluation Service Evaluation As part of the ongoing management of this Agreement, the Purchasers may evaluate the provision of the Services by the Provider. This is part of the evaluation requirements of the Purchasers and contributes towards reporting to Ministers. The purpose of such evaluation is to monitor progress and quality of delivery of Services under this Agreement in terms of results against expected performance. The evaluation undertaken by the Purchasers may include (but shall not be restricted to): the processes outlined in this Agreement and used in the ongoing management of the Services; the prices of the Services provided in relation to the outcomes; satisfaction of any referrer with the Provider and the quality of the Services; satisfaction of Service Users with the Provider; and any other matters reasonably considered to be relevant by the Purchasers. An appropriately qualified person may be appointed and retained by the Purchasers to conduct an evaluation of the Service. Prior to making the appointment, the Purchasers will consult with the Provider as to the suitability of the appointee to conduct the evaluation. In conducting such evaluations the appointee may (subject to the rights of Service Users or other persons receiving Services) attend the provision of Services, talk with service users and/or any of the service providers.

Interpreting Services. Where Service Users require interpreting services in order to communicate adequately with service providers, the Provider will ensure that such Services will be supplied without additional cost to the Service User as part of the Services. Risk Management The Purchaser Provider will have in place well developed processes for: identifying key risks including risks to health and safety; evaluating and prioritising those risks based on their severity, the effectiveness of any controls you have and the probability of occurrence; dealing with those risks and where possible reducing them. Schedule 4: Monitoring and Evaluation Service Evaluation As part of the ongoing management of this Agreement, the Purchasers may evaluate the provision of the Services by the Provider. This is part of the evaluation requirements of the Purchasers and contributes towards reporting to Ministers. The purpose of such evaluation is to monitor progress and quality of delivery of Services under this Agreement in terms of results against expected performance. The evaluation undertaken by the Purchasers may include (but shall not be restricted to): the processes outlined in this Agreement and used in the ongoing management of the Services; the prices of the Services provided in relation to the outcomes; satisfaction of any referrer with the Provider and the quality of the Services; satisfaction of Service Users with the Provider; and any other matters reasonably considered to be relevant by the Purchasers. An appropriately qualified person may be appointed and retained by the Purchasers to conduct an evaluation of the Service. Prior to making the appointment, the Purchasers will consult with the Provider as to the suitability of the appointee to conduct the evaluation. In conducting such evaluations the appointee may (subject to the rights of Service Users or other persons receiving Services) attend the provision of Services, talk with service users and/or any of the service providers.