Common use of Inventory Product without OEM Warranty Clause in Contracts

Inventory Product without OEM Warranty. For Inventory Products purchased from Trace3 without an OEM’s warranty (or which are outside of an OEM’s warranty but still under Trace3’s Warranty Period), Trace3 will attempt parts service using remote diagnosis or other service delivery methods at Trace3’s sole discretion. If such parts service is unable to resolve the issue, Trace3 will provide advance parts replacement (e.g., providing replacement product to Client in advance of receiving back the defective Inventory Product). This warranty does not cover hardware or software installation or maintenance costs for the replacement products. At Trace3’s sole discretion, Trace3 may repair or replace defective Inventory Products (a) with new, refurbished or previously used Products or parts equivalent to new Products or parts in performance and reliability, or (b) with equivalent Products to an original Inventory Product that has been discontinued. Trace3 reserves the right to replace with equal or better technology without any incremental charges to Client. Replacement Products or parts are warranted to be free from defects for the remainder of the applicable Warranty Period. All component parts or hardware Products returned by Client to Trace3 under this warranty will become the property of Trace3. Trace3 will pay for ground shipping related to return of the repaired or replaced Product to Client.

Appears in 2 contracts

Sources: Product Sale Agreement, Product Sale Agreement