Issue Resolution and Escalation Process. If any disagreement of any kind or nature whatsoever arises between Flextronics and Nortel Networks with respect to this Agreement, in particular with respect to Product quality or security of supply, Flextronics and Nortel Networks shall first attempt to resolve the disagreement informally. If the Parties are unable to so resolve the disagreement, either Party may invoke the Issue Resolution Process, set out in Exhibit 5. If the Parties are unable to resolve the disagreement through the Issue Resolution Process, either Party may invoke the Escalation Process, set out in Exhibit 5. Flextronics and Nortel Networks shall use reasonable efforts and shall conduct discussions in good faith to resolve all disagreements.
Appears in 3 contracts
Sources: Master Contract Manufacturing Services Agreement (Nortel Networks LTD), Master Contract Manufacturing Services Agreement (Nortel Networks LTD), Master Contract Manufacturing Services Agreement (Nortel Networks Corp)