ITEMS NOT COVERED. Repair and exchange Services do not cover: a. accessories, supply items, consumables (such as batteries and printer cartridges), and structural parts (such as frames and covers); b. Machines damaged by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Customer or a third party; c. Machines with removed or altered Machine or parts identification labels; d. failures caused by a product for which IBM is not responsible; e. service of Machine alterations; or f. service of a Machine on which Customer is using capacity or capability, other than that authorized by IBM in writing.
Appears in 11 contracts
Sources: Ibm Customer Agreement, Ibm Customer Agreement, General Commercial Terms
ITEMS NOT COVERED. Repair and exchange Services do not cover:
a. accessories, supply items, consumables (such as batteries and printer cartridges), and structural parts (such as frames and covers);
b. Machines damaged by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the Customer or a third party;
c. Machines with removed or altered Machine or parts identification labels;
d. failures caused by a product for which IBM is not responsible;
e. service of Machine alterations; or
f. service of a Machine on which the Customer is using capacity or capability, other than that authorized authorised by IBM in writing.
Appears in 1 contract
Sources: Customer Agreement