ITEMS NOT COVERED. Repair and exchange Services do not cover: a. accessories, supply items, consumables (such as batteries and printer cartridges), and structural parts (such as frames and covers); b. Machines damaged by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Customer or a third party; c. Machines with removed or altered Machine or parts identification labels; d. failures caused by a product for which IBM is not responsible;
Appears in 4 contracts
Sources: Ibm Agreement for Services Acquired From an Ibm Business Partner, Ibm Agreement for Services Acquired From an Ibm Business Partner, Agreement for Services Acquired From an Ibm Business Partner
ITEMS NOT COVERED. Repair and exchange Services do not cover:
a. : accessories, supply items, consumables (such as batteries and printer cartridges), and structural parts (such as frames and covers);
b. ; Machines damaged by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Customer or a third party;
c. ; Machines with removed or altered Machine or parts identification labels;
d. ; failures caused by a product for which IBM is not responsible;; service of Machine alterations; or service of a Machine on which Customer is using capacity or capability, other than that authorized by IBM in writing.
Appears in 1 contract
Sources: Ibm Customer Agreement