Common use of KEY PERFOMANCE INDICATORS Clause in Contracts

KEY PERFOMANCE INDICATORS. 3.1 The Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Framework Schedule 1. 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil the Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Schedule. 3.5 The Supplier shall provide a Monthly report on its performance against each of the KPIs listed in Part 3 of Framework Schedule 1. 3.6 The Authority reserves the right to adjust, introduce new, or remove KPIs throughout the Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier.

KEY PERFOMANCE INDICATORS. 3.1 The Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Framework Annex A of this Schedule 114. 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting BodiesAuthority. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations obligation to fulfil the Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during Framework Review Meetings, in accordance with paragraph section 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework Framework management process as outlined in this ScheduleSchedule 14. 3.5 The Supplier shall provide a Monthly monthly report on its performance against each of the KPIs listed in Part 3 of Framework Schedule 1Annex A (and / or any KPIs introduced as per section 3.6 below). 3.6 The Authority reserves the right to adjust, introduce new, or remove KPIs throughout the Contract Framework Agreement Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier.