Common use of KPI Formula Clause in Contracts

KPI Formula. TSA1, TSC1 = (Σ NSH / Σ NH) x 100 where NSH = Number of Successful Hits NH = Number of well-formed Hits received TSA1 and TSC1 are the KPIs for respectively the Timestamp Authority service, and Timestamp Consult service.

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement