Licensed Software Updates. As permanent solutions are developed for known Errors in the Licensed Software, they will be incorporated from time to time in planned Updates. Cloudhouse will make such Updates available to Customer as they are released. Cloudhouse will also provide instructions and/or documentation that Cloudhouse considers reasonably necessary to assist in the installation of the Update and a smooth transition to use the Update. As part of the support process, in order to resolve a Problem, Cloudhouse may require Customer to upgrade the Licensed Software to the most current release. In the event Cloudhouse, in its discretion, revises the appropriate Documentation, Cloudhouse will make such Update available to Customer at no additional charge in electronic form via Cloudhouse’s on-line knowledge base as it becomes available. Cloudhouse will provide on-line access to the on- line knowledge base to Designated Support Contacts throughout the Subscription Term.
Appears in 2 contracts
Sources: End User License Agreement, End User License Agreement