Common use of Limitations of Service Clause in Contracts

Limitations of Service. HPE Packaged support services do not cover any damage or failure caused by: • failure or functional limitations of any non-HPE software or product impacting systems receiving HPE Packaged support service; • improper use, site preparation, or site or environmental conditions or other non-compliance with applicable Supporting Material; • modifications or improper system maintenance or calibration not performed by HPE or authorized by HPE; • abuse, neglect, accident, fire or water damage, electrical disturbances, transportation by anyone other than HPE; or other causes beyond HPE’s control; or • malware (e.g. virus, worm, etc.) not introduced by HPE.

Limitations of Service. HPE Packaged support services do not cover any damage or failure caused by: •  failure or functional limitations of any non-HPE software or product impacting systems receiving HPE Packaged support service; •  improper use, site preparation, or site or environmental conditions or other non-compliance with applicable Supporting Material; •  modifications or improper system maintenance or calibration not performed by HPE or authorized by HPE; •  abuse, neglect, accident, fire or water damage, electrical disturbances, transportation by anyone other than HPE; or other causes beyond HPE’s control; or •  malware (e.g. virus, worm, etc.) not introduced by HPE.