Common use of Limitations of Service Clause in Contracts

Limitations of Service. HP does not provide support for products not supplied by HP unless approved by HP in writing, or for products that Customer does not allow HP to incorporate modifications. Customer or an approved designated contact is responsible for removing any products not eligible for support to allow HP to perform support services. If support services are made more difficult because of such products, HP will charge Customer for the extra work at HP's standard service rates. Unless otherwise specified, this Agreement excludes the provision, return/replacement, and installation by HP of consumables, user replacement parts, maintenance kits, or other consumable items including, but not limited to, accessories, operating supplies, magnetic media, paper, print heads, ribbons, toner, a/c adapters, and batteries. Unless otherwise specified, services do not cover any damage or failure caused by: (i) use of non-HP media, supplies and other products; (ii) site conditions that do not conform to HP's site specifications; (iii) neglect, improper use, fire or water damage, electrical disturbances, transportation by Customer (and in the case of HP Authorized Representatives, by owners or users of the supported system), work or modification by people other than HP employees or HP Authorized Representatives, or other causes beyond HP's control; or (iv) inability of products not manufactured by HP and non-compliant HP products in Customer's supported environment to correctly process, provide or receive date data (i.e., representations for month, day, and year), or the inability of these products to properly exchange date data with any products covered by HP support services. Complete resolution of some problems may be beyond the control of HP and thus outside the scope of these services.

Limitations of Service. HP does not provide support Support Services for products not supplied by HP unless approved by HP agrees to do so in writing, writing or for HP products that Customer does not allow HP to incorporate modifications. Customer or an approved designated contact is responsible for removing any components or products not eligible for support Support Services to allow HP to perform support servicesthe Support Services on the HP products covered by this Agreement. If support services Customer does not remove such components or products, HP may remove the components or products but will not be responsible for any loss of or damages to the components or products. If Support Services are made more difficult because of such ineligible components or products, HP will charge Customer for the extra work at HP's standard service rates. Unless otherwise specified, this Agreement excludes the provision, return/replacement, and installation by HP of consumables, user replacement parts, maintenance kits, or other consumable items including, but not limited to, accessories, operating supplies, magnetic media, paper, print heads, ribbons, toner, a/c adapters, and batteries. Unless otherwise specified, services Support Services do not cover any damage or failure caused by: : (i) use of non-HP media, supplies and other products; (ii) site conditions that do not conform to HP's site specifications; (iii) neglect, improper use, fire or water damage, electrical disturbances, transportation by Customer (and in the case of HP Authorized Representatives, by owners or users of the supported system)Customer, work or modification by people other than HP employees or HP Authorized Representatives, or other causes beyond HP's control; or (iv) inability of third party products not manufactured by HP and non-compliant HP products in Customer's supported environment to correctly process, provide or receive date data (i.e., representations for month, day, and year), or the inability of these products to properly exchange date data with any products covered by HP support servicesSupport Services. Complete resolution of some problems may be beyond the control of HP and thus outside the scope of these servicesSupport Services.

Limitations of Service. HP TIC does not provide support Support Services for products not supplied by HP unless approved by HP TIC in writing, writing or for HP products that Customer does not allow HP Authorized Service Provider to incorporate modifications. Customer or an approved designated contact is responsible for removing any components or products not eligible for support Support Services to allow HP Authorized Service Provider to perform support servicesthe Support Services on the HP products covered by this Agreement. If support services Customer does not remove such components or products, Authorized Service Provider may remove the components or products but TIC and the Authorized Service Provider will not be responsible for any loss of or damage to the components or products. If Support Services are made more difficult because of such ineligible components or products, HP TIC will charge Customer for the extra work at HP's Authorized Service Provider’s standard service rates. Unless otherwise specified, this Agreement excludes the provision, return/replacement, and installation by HP of consumables, user replacement parts, maintenance kits, or other consumable items including, but not limited to, accessories, operating supplies, magnetic media, paper, print heads, ribbons, toner, a/c adapters, and batteries. Unless otherwise specified, services Support Services do not cover any damage or failure caused by: (i) use of non-HP media, supplies and other products; (ii) site conditions that do not conform to HP's site specifications; (iii) neglect, improper use, fire or water damage, electrical disturbances, transportation by Customer (and in the case of HP Authorized Representatives, by owners or users of the supported system)Customer, work or modification by people other than HP employees or HP Authorized Representatives, or other causes beyond HP's control; or (iv) inability of third party products not manufactured by HP and non-compliant HP products in Customer's supported environment to correctly process, provide or receive date data (i.e., representations for month, day, and year), or the inability of these products to properly exchange date data with any products covered by HP support servicesSupport Services. Complete resolution of some problems may be beyond the control of HP TIC and thus outside the scope of these services.