Common use of Limitations of Technology Clause in Contracts

Limitations of Technology. 24.1. The Client acknowledges that technologies are not universally compatible, and that there may be particular services or devices that NCI may be unable to monitor, manage, or patch. NCI. agrees to inform The Client when such situation exists. The Client agrees to correct the situation if applicable, and to hold NCI. harmless in any case. 24.2. Because there are risks associated with applying and failing to apply patches, NCI constantly reviews and updates our best practices based on the relative threats to patch delivery timing. Every effort is made to balance the reduction of vulnerabilities with the slight destabilization risk associated with applying new patches to otherwise stable systems. Patch definitions and antivirus definitions are distributed by their respective software vendors, and as such, NCI has no direct control over the effectiveness or lack thereof of the software being applied. NCI shall not be held responsible for interruptions in service due to patches released by software vendors, NCI will assist in rectifying such problems as soon as we are aware of them.

Appears in 1 contract

Sources: Service Agreement

Limitations of Technology. 24.125.1. The Client acknowledges that technologies are not universally compatible, and that there may be particular services or devices that NCI may be unable to monitor, manage, or patch. NCI. agrees to inform The Client when such situation exists. The Client agrees to correct the situation if applicable, and to hold NCI. harmless in any case. 24.225.2. Because there are risks associated with applying and failing to apply patches, NCI constantly reviews and updates our best practices based on the relative threats to patch delivery timing. Every effort is made to balance the reduction of vulnerabilities with the slight destabilization risk associated with applying new patches to otherwise stable systems. 25.3. Patch definitions and antivirus definitions are distributed by their respective software vendors, and as such, NCI has no direct control over the effectiveness or lack thereof of the software being applied. NCI shall not be held responsible for interruptions in service due to patches released by software vendors, NCI will assist in rectifying such problems as soon as we are aware of them.

Appears in 1 contract

Sources: Technical Support Agreement