Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 45 Do your warranties cover all products, parts, and labor? Schwarze warrants their equipment be free of defects in material and workmanship for one year or 1200 usage hours after purchase. Schwarze also warrants new parts be free from defects in material and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when the original purchase of the machine is made. * 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above warranty information states 1200 usage hours. If beyond the 1200 hour standard warranty, warranty would be negotiated. Each component's warranty will carry the original equipment manufacturers warranty. * 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed on a case-by-case basis with the customers dedicated Warranty Specialist. Travel time and mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairs. * 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region of the United States and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairs. Each Member not accessible to a local dealer will have to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate the issue of concern and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the future. * 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze will not cover warranty service for items made by other manufacturers that are part of this proposal. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warranties. * 50 What are your proposed exchange and return programs and policies? Because each unit is built to order, there is no set exchange or return policies. * 51 Describe any service contract options for the items included in your proposal. Customers that outsource their warranty, service or repair work on their equipment may contact the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly to their customers. * 52 Describe your payment terms and accepted payment methods? Payment terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts only. * 53 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇▇▇ does utilize municipal and non-profit leasing through third party vendors if there is Member interest. Schwarze does not quote rates or terms for leasing, however it should be known to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choice. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See the attached sample Sourcewell Quote. * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will accept the P-card or credit cards for all Members with no fees for parts. P-card will not be available for sweeper units. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventory. *

Appears in 3 contracts

Sources: Contract, Contract, Contract

Line Item Question Response. 45 46 Do your warranties cover all products, parts, and labor? Schwarze Axon warrants their equipment be free of defects in material and workmanship for one year or 1200 usage hours after purchase. Schwarze also warrants new parts be that its law enforcement hardware products which are manufactured by Axon are free from defects in material workmanship and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors materials for a period of 2 years and hydraulic pumps and fittings for 5 yearsone (1) year from the date of receipt. These warranties Axon-manufactured accessories are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarzea limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for units mounted on commercial chassisAxon Fleet, Axis cameras for Axon Interview, etc.). That coverage,for example, would come from Products that we are authorized to resell abide by the chassis manufacturer and carries a three year standard manufacturer's warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would Further details can be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when the original purchase of the machine is madeprovided upon request. * 46 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above warranty information states 1200 usage hours. If beyond the 1200 hour standard Restrictions are outlined in our warranty, warranty would be negotiated. Each component's warranty will carry which has been included in the original equipment manufacturers warrantyuploaded attachments . * 47 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed on a case-by-case basis with No, our warranties do not cover the customers dedicated Warranty Specialist. Travel expense of technicians' travel time and or mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairs. * 48 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region of the United States and Canada Axon will be covered available 24 hours/7 days per week by either phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairs. Each Member not accessible to a local dealer will have to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate the issue of concern and receive a written Statement of Warranty work from their Warranty Specialistissues. If the customer a site visit is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required deemed necessary due to an issue (at no costi.e. access point failures or accidental cut wires) and will not an Axon or Axon Evidence issue there may be issued a labor credit at charge assessed to the current dealer warranty labor rate that they may use to purchase replacement parts in the futureagency. * 49 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze Axon will not cover troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service for items made service, this will be performed by other manufacturers that are part of this proposalthe manufacturer. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇Axon solutions require minimal third-party hardware, ▇▇▇▇▇▇▇limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and Freightlinerhard drives. If any member should have trouble with this arrangementAdditionally, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warrantiessome solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 50 51 What are your proposed exchange and return programs and policies? Because each unit is built to order, there is no set exchange Axon does not allow exchanges or return policiesreturns except on failed items. Please see our MSPA for full details. * 51 52 Describe any service contract options for the items included in your proposal. Customers that outsource their warranty, service or repair work on their equipment may contact Please refer to the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly to their customersincluded MSPA. * 52 53 Describe your payment terms and accepted payment methods? . Payment terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts onlyNet 30. * 53 54 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇▇▇ does utilize municipal and non-profit leasing through third party vendors if there is Member interest. Schwarze Axon does not quote rates providing leasing or terms financing options. We do have a provision in our MSPA that allows for leasing, however it should be known to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing cancellation by an agency of the Member's choiceif sufficient funds are not approved. * 54 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the attached terms and conditions we propose to use in connection with an awarded contract. A sample Sourcewell Quote. MSPA has been uploaded with our response." * 55 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will accept the Axon can process via P-card or credit cards for all Members with no fees for parts. P-card will not be available for sweeper unitsif necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It Axon is ▇▇▇▇▇▇▇▇'▇ intent to offer proposing a percentage discount from the manufacturer list price to the Schedule Discount for Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing availableMembers, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial including quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the bodySee question #58 for additional detail. * 57 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ Axon is proposing a 5the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3off MSRP: 0.00% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 58 59 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programsSee question 58. * 59 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price listsAxon generally sells at the sourced party's MSRP. ▇▇▇▇▇▇▇▇ does realize, from time to time, there Discounts may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from applied on a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requestedcase-by-case basis. * 60 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There All standard costs, such as those for professional services like installation and training, are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealerstandard pricing. * 61 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges Freight, shipping and delivery are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be usedincluded in our costs. * 62 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The Freight, shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated included in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon deliveryour costs. * 63 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventoryAxon offers expedited shipping upon request. *

Appears in 2 contracts

Sources: Contract, Contract

Line Item Question Response. 45 46 Do your warranties cover all products, parts, and labor? Schwarze Yes, our warranties cover all products, parts, and labor as long as the failure was a manufacturing defect and not the result of customer negligence, accident, or improper installation, maintenance, care, or storage. Wear items are not covered unless they were manufactured incorrectly. Labor flat rates are published in the applicable brand's warranty manual. ▇▇▇▇▇▇▇ Dynamics warrants their to each purchaser of a ▇▇▇▇▇▇▇ Dynamics snowplow or spreader that the equipment be free will, for a period of defects in material and workmanship for one year or 1200 usage hours two (2) years after the date of original purchase. Schwarze also warrants new parts , be free from defects in material and workmanship for 90 days after purchaseworkmanship. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation ▇▇▇▇▇▇▇ Dynamics warrants accessories, service parts, and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors components purchased separately for a period of 2 years one (1) year after original purchase to be free from defects in material and hydraulic pumps and fittings for 5 yearsworkmanship. These warranties are subject ▇▇▇▇▇▇▇ Dynamics warrants to maintenance requirements and annual inspections by each purchaser of a Schwarze authorized agent/dealer. This warranty applies to ▇▇▇▇▇▇▇ Dynamics Snow Pusher that the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) equipment will, for a period of three ten (10) years with unlimited hours after the date of useoriginal purchase, be free from defects in material and workmanship. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇▇▇▇ Deere auxiliary engines that have Dynamics warrants Snow Pusher accessories, service parts, and components purchased separately for a two year coverage periodperiod of sixty (60) days after original purchase to be free from defects in material and workmanship. Each OEM component Please refer to attached warranty documentation for further details. Any discontinued product would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when with the original purchase warranty and receive factory support for service parts for a minimum period of 7 years. Attached Documents: Please reference "Q46-▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇ Warranty Notice”, “Q46-SNOWEX ▇▇▇▇▇▇▇▇ ▇▇▇▇ Warranty Notice”, and “Q46-WESTERN ▇▇▇▇▇▇▇▇ ▇▇▇▇ Warranty notice” in the machine is madeWarranty Information category. * 46 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above No. Our warranty information states 1200 usage hourscovers product two (2) years from date of original purchase for snowplows and spreaders, one (1) year for snowplow and spreader service parts and accessories, ten (10) years for snow pusher, and sixty (60) days for snow pusher service parts and accessories. If beyond the 1200 hour standard warranty, warranty Any discontinued product would be negotiated. Each component's warranty will carry covered with the original equipment manufacturers warrantywarranty and receive factory support for service parts for a minimum period of 7 years. * 47 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed on a case-by-case basis with the customers dedicated Warranty Specialist. Travel time and mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairs. No * 48 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region of the United States and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairsNo. Each Member not accessible to a local dealer will have to contact ▇▇▇▇▇▇▇▇'dedicated Dynamics provides warranty specialistscoverage through our extensive dealer network throughout Canada and in all states in which snow and ice handling equipment is utilized, communicate the issue of concern and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they exception of Hawaii. All warranty repairs will be shipped parts at no cost, return performed by any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the futureof our factory authorized dealers. * 49 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze Yes. We are the original equipment manufacturer for all of our products. other than our gas spreader engines. Those engines will not cover warranty service for items made be repaired and covered by other manufacturers that are part of this proposalthe original equipment manufacturer. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇(Note: Gas engine ▇▇▇▇▇▇ will help spreaders were discontinued in March 2022, but are still included within the Member facilitate warranty documentation as there are still units in the utilization of these OEM warranties. field.) * 50 51 What are your proposed exchange and return programs and policies? Because each unit is built We do not have a return or exchange policy for purchased goods under warranty. These will be repaired according to order, there is no set exchange the applicable warranty policy. With regards to products/parts incorrectly ordered or return policiesdamaged during shipping: o Goods damaged during shipping will generally be covered under warranty or by the shipping company depending on where the damage occurred. o Shipping errors resulting from a ▇▇▇▇▇▇▇ Dynamics team member ordering the wrong product/part or the wrong product/part being picked will be covered under warranty and would be replaced with the correct part or whole good. o Order/shipping errors made by the dealer are the responsibility of the dealer. o Sourcewell members who order products in error may be responsible to the servicing dealer for restocking fees and applicable shipping charges. * 51 52 Describe any service contract options for the items included in your proposal. Customers that outsource their warranty, service or repair work on their equipment may contact the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze Many of our independent dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have offer their own in-house maintenance facilities along with road-side mobile service repaircontracts. Each local dealer will As a company we have the capability none at this current point in time, but we would be happy to provide service contracts and do so regularly. These service contracts are dictated supply a quote for any such request should one be requested by case by case customer relationships. Schwarze does not offer service contract options directly to their customersa Sourcewell participating entity. * 52 53 Describe your payment terms and accepted payment methods? Payment . Our standard payment terms are net Net 30 days unless otherwise arranged prior to purchase on a case-by-case basisfrom date of invoice. Payments for units can be paid for my checkAccepted forms of payment include: Check, wire transfer ACH, Wire Transfer, or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts onlyCredit Card. * 53 54 Describe any leasing or financing options available for use by educational or governmental entities. Sourcewell participating entities may utilize all retail, leasing, or credit card financing available, provided qualifications are met. By nature of the seasonal business, the terms and availability of these programs will fluctuate but could provide significant value. Individual ▇▇▇▇▇▇▇▇ does utilize municipal , SnowEx and non-profit leasing through third party vendors if there is Member interest. Schwarze does not quote rates or terms for leasingWESTERN programs may vary by brand, however it should be known to Members but can offer members choices that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choicebest fit their needs. * 54 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See As a manufacturer who sells product to Sourcewell participating entities through an independent dealer network, we provide our dealers with the attached sample tools and resources needed to fulfill the terms of the contract and provide them with a rebate after the sale. During our preseason "early order" period, we include a one page summary of the Sourcewell Quotecontract for dealers to keep this program front of mind as they are writing their stocking orders. We offer Sourcewell resources on the dealer portals of our brand websites for access 24/7. These tools include contract pricing in an easy to understand format, contract guidelines, sales rebate claim forms, a link to The Sourcewell Advantage video, Sourcewell marketing materials, and the current Sourcewell membership list. On our public facing websites, we are proud to mention that we have been awarded a Sourcewell Contract (080818-DDY) and provide useful information to potential Sourcewell participating entities. Some of this information includes eligible product covered under the contract, advantages to the Sourcewell program, quick links including an overview of Sourcewell, how the contract works, how to become a member, and how to find a dealer. We provide a dealer locator so the entity can enter their zip code and immediately have access to a list of dealers in their area, all of whom are eligible to sell under our Sourcewell contract. We also provide a direct link to the factory should they wish to speak with a Sourcewell representative there. Attached Documents: Please reference our Sourcewell rebate claim forms within the Standard Transaction Document Samples category. These are forms completed by our dealers after a Sourcewell sale. They also serve as reference documents prior to the sale as they clearly indicate the Sourcewell contract price for each product offered to ensure that contract pricing is not exceeded. * 55 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will Yes, we accept the P-card or and credit cards card payments and there would be no cost to Sourcewell participating entities for all Members with no fees for parts. P-card will not be available for sweeper unitsutilizing either option. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base The pricing model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇for ▇▇▇▇▇▇▇ Dynamics is proposing based on discounts by product category, but pricing is displayed on a 5% discount from the base model list line-item basis utilizing either a single standard item number price, or, in some cases, an equipment package price comprised of multiple items, configured to match specific vehicle requirements. Please reference attachments for our proposed pricing for all items to be considered as part of their sweeper productsour RFP response. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The Attached Documents: Please reference our pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included materials in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventoryPricing upload category. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 45 44 Do your warranties cover all products, parts, and labor? Schwarze warrants their equipment be free of Standard Warranty Honeywell will replace or repair any product Honeywell provides under this Agreement that fails within a 1-year warranty period due to defects in material and workmanship for one year materials or 1200 usage hours after purchase. Schwarze also warrants new parts be free workmanship, except to the extent the failure results from defects in material and workmanship for 90 days after purchase. Schwarze covers customer negligence, or from any other cause beyond the repair or replacement control of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealerHoneywell. This warranty applies to the original owner only and all products Honeywell provides under this agreement, whether or not manufactured by Honeywell. The warranty is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours effective as of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for exampledate of customer acceptance of the product or the date customer begins beneficial use of the product, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warrantywhichever occurs first. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when as per customer requirements and as negotiated between the original purchase of the machine is madeparties. * 46 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above warranty information states 1200 usage hoursIn the unfortunate event that a Honeywell product becomes damaged or is in need of repair, we'll stand by it. If beyond We'll provide tech support and repair services through your locally based partners and distributors. Some of our brands require an RMA request form to be filed before a repair can be completed. Please check out the 1200 hour standard warranty, warranty would be negotiated. Each componenttech support page to see if that's warranty will carry the original equipment manufacturers warrantya step that you need to take. * 47 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The WARRANTY 6.1 Honeywell will replace or repair any product Honeywell provides under this Agreement that fails within the warranty coverage will be reviewed on a case-by-case basis with period of one (1) year because of defective workmanship or materials, except to the customers dedicated Warranty Specialistextent the failure results from Customer negligence, fire, lightning, water damage, or any other cause beyond the control of Honeywell. Travel time This warranty is effective as of the date of Customer acceptance of the product or the date Customer begins beneficial use of the product, whichever occurs first, and mileage may be considered to be covered shall terminate and expire one (1) year after such effective date. Honeywell's sole obligation, and Customer's sole remedy, under warrantythis warranty is repair or replacement, at Honeywell's election, of the applicable defective products within the one (1) year warranty period. TypicallyAll products repaired or replaced, if any, are warranted only for the customer is expected to take remaining and unexpired portion of the unit in to a local dealer to perform original one (1) year warranty repairsperiod. 6.2 EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, HONEYWELL MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND ANY AND ALL WARRANTIES REGARDING HAZARDOUS SUBSTANCES OR MOLD. NO EXTENSION OF THIS WARRANTY WILL BE BINDING UPON HONEYWELL UNLESS SET FORTH IN WRITING AND SIGNED BY ▇▇▇▇▇▇▇▇▇'S AUTHORIZED REPRESENTATIVE * 48 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region of Honeywell has a significant presence in the United States US and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairs. Each Member not accessible markets, our services branches are strategically located to a local dealer will have to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate serve throughout the issue of concern US and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the futureCanada. * 49 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze WARRANTY 6.1 Honeywell will not cover replace or repair any product Honeywell provides under this Agreement that fails within the warranty service period of one (1) year because of defective workmanship or materials, except to the extent the failure results from Customer negligence, fire, lightning, water damage, or any other cause beyond the control of Honeywell. This warranty is effective as of the date of Customer acceptance of the product or the date Customer begins beneficial use of the product, whichever occurs first, and shall terminate and expire one (1) year after such effective date. Honeywell's sole obligation, and Customer's sole remedy, under this warranty is repair or replacement, at Honeywell's election, of the applicable defective products within the one (1) year warranty period. All products repaired or replaced, if any, are warranted only for items made by other manufacturers that are part the remaining and unexpired portion of this proposalthe original one (1) year warranty period. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada6.2 EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, HONEYWELL MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND ANY AND ALL WARRANTIES REGARDING HAZARDOUS SUBSTANCES OR MOLD. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, NO EXTENSION OF THIS WARRANTY WILL BE BINDING UPON HONEYWELL UNLESS SET FORTH IN WRITING AND SIGNED BY ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warranties'S AUTHORIZED REPRESENTATIVE. * 50 49 What are your proposed exchange and return programs and policies? Because each unit is built If you have an instrument that needs to orderbe sent in for repair or you have an issue with a returned RMA you have three options to proceed: Send an email to the RMA Team at ▇▇.▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. Call ▇-▇▇▇-▇▇▇-▇▇▇▇ and select option 4 for "All Other Gas Detection" and then option 4 for Returns, there is no set exchange or return policiesRepairs and Warranty. You will receive an RMA to complete from the RMA Team to ensure we have all the proper contact information. This form will need to be completed by the end user and returned to the email address above. We need the following information: Full contact information, including Name, Company, Address, Phone Number, and Email address Serial Number of the instrument that needs repair Issue experienced (Reason for repair) * 51 50 Describe any service contract options for the items included in your proposal. Customers Operations and Maintenance of ITCs Honeywell's vast O&M experience and history of working in thousands of facilities enables us to fulfill the critical role of ensuring an efficient, productive building environment for our customers. Honeywell places a strong focus on supporting our customers well beyond the installation of their project • Over $600M annually in facility services to over 50,000 customers worldwide • Over 1,300 facilities worldwide that outsource their support our customers daily missions • Over 3000 customers supported by ISO:9001- 2000 Global Service Response Center • Large O&M agreements with Fort ▇▇▇▇▇, White Oak, ▇▇▇▇▇▇▇▇ AFB and Fort ▇▇▇▇▇▇▇ Technical, Personnel, and Performance Risks Associated with O&M of ITCs Honeywell has assessed the technical, personnel, performance risks and responsibilities associated with the Operations and Maintenance (O&M) of the proposed ITCs. The benefits of Honeywell's O&M solution are highlighted in Figure 21. A more detailed O&M description for each ITC is discussed under each ITC Section. Operations The customer is responsible for the day-to-day operation of the installed ITCs. Since none of the installed ITCs require a dedicated resource for operations, there is minimal impact to regular operational processes. The technical and performance risks of all ITCs are ultimately the responsibility of Honeywell through the warranty term unless Honeywell is contracted for ongoing maintenance. Maintenance Honeywell can be responsible for all preventive maintenance on the installed ITCs. Scheduled preventive maintenance is initiated by our Global Service Response Center (GSRC), which dispatches the appropriate Honeywell Branch personnel or Equipment Manufacturer representative to complete the scheduled task. We conduct several maintenance compliance inspections throughout the year with base personnel to ensure the preventive maintenance is being completed as required. During the Design Phase, Honeywell meets with customer personnel to review the Honeywell preventive maintenance tasks that are included in the ongoing services agreement. Repair and Replacement Honeywell can be responsible for all repairs and replacement of the installed ITCs for the life of the contract with the exception of equipment that carry a specific warranty. Honeywell trains Sourcewell employees on the repair of the installed ITCs as part of the commissioning process. During the Design Phase Honeywell meets with Sourcewell personnel to review the Honeywell repair and replacement responsibilities that are includedin the ongoing services agreement. ITC Performance Honeywell assumes performance risk of the ITCs during the warranty period of the contract or as defined by an on-going service agreement. In instances where the customer is responsible for O&M of the equipment, the customer must retain and provide written record of all planned and unplanned maintenance, repair, and replacement. ITC Failures Honeywell can be responsible for ITCs that fail during the life of the contract, except equipment with specific warranty expiration. If contracted for on-gong service, should an installed ITC fail during the service term, Honeywell can replace the failed equipment with an equal or better. Features Benefits 24/7/365 Operation • “Live” Technician Available 24 Hours 365 Days a Year Increased Efficiency • Minimize Service Calls and Disruptions • Monitoring for Abnormal Conditions Minimizes Equipment Down Time Customer Value Measurement • Responsiveness and Highest Levels of Customer Satisfaction Figure 21: Honeywell leverages service solutions to improve comfort and occupant satisfaction and safety Quality Assurance The Honeywell quarterly Quality Assurance on-site inspection tracks the performance and functionality of the ITCs. Performance deviations and/or operation and maintenance issues are immediately reported to the agency and corrective action is taken. Response Time Any repair or service calls initiated by Sourcewell personnel are called into the Honeywell GSRC. The GSRC immediately dispatches local service branch technicians to visit the site, communicate with the assigned Sourcewell resource, and fix the problem. The GSRC conducts remote monitoring and control, service dispatching, data collection, and operational analysis. During the Design Phase, the response time responsibilities and processes that are included in the on- going services agreement are reviewed and agreed upon. Training Training of customer personnel on the proper operation, maintenance, and repair of the installed ITCs begins after the installation, during commissioning of the equipment, and prior to agency acceptance. Honeywell trains assigned customer personnel on all ITC equipment installed under the task order. Training includes a mix of on-site, Web-based, and videotaped training. During the Design Phase, Honeywell and Sourcewell personnel develop a site-specific training program ensuring a thorough understanding of all operation, service, repair, and replacement areas. * Describe in detail your performance standards or repair work on their equipment guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may contact upload representative samples of your performance materials (if applicable) in the local servicing dealerdocument upload section of your response in addition to responding to the questions below. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen 51 Describe any performance standards or guarantees that apply to represent products your services Honeywell administers customer guarantees using the FEMP Guidelines, based on their sustained financial stabilitythe International Performance Measurement and Verification Protocol (IPMVP). FEMP Guidelines have become the de facto standards used to measure and verify performance contract energy management project results. * 52 Describe any service standards or guarantees that apply to your services (policies, ability metrics, KPIs, etc.) The review of energy consumption savings was calculated through the use of MetrixTM, an industry-standard program designed to provide superior product support both calculate adjustments to consumption and report energy savings. Option A: Verification techniques determine savings by measuring the performance of a system before and after a retrofit, either through physical measurement or the saleuse of manufacturer data, and multiplying the difference by an agreed-upon or stipulated factor, such as hours of operation. It Option B: Verification techniques are designed for projects where long-term continuous measurement of performance is important desired. Metering is conducted on an individual system level, and the measured performance is compared with a baseline to Schwarze determine cost avoidance. Option C: Verification techniques involve utility whole building meter analysis, reviewing overall energy use, and identifying the effects of energy projects on a facility. Energy use before and after a retrofit project is compared to determine cost avoidance. Option D: Computer models are developed that all use calibrated simulations of their dealers develope a strong trust baseline and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability post installation energy use to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly to their customersmeasure cost avoidance. * 52 53 Describe your payment terms and accepted payment methods? Tax exempt lease purchase Low interest loans Bonds Contingent Payment terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts only. Agreement * 53 54 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇▇▇ does utilize municipal We do offer a full suite of financing and non-profit leasing through third party vendors if there is Member interest. Schwarze does not quote rates or terms for leasing, however it should be known options to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choice. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms government and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See the attached sample Sourcewell Quoteeducation entities. * 55 Do you accept the P-card procurement and payment Briefly describe your proposed order process? If so, is there any additional cost . Include enough detail to support your ability to report quarterly sales to Sourcewell participating entities for using this process? Schwarze will accept the P-card or credit cards for all Members with no fees for parts. P-card will not be available for sweeper units. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount from MSRP and whether each dealer (or list, state some other entity) will process the percentage or percentage rangeSourcewell participating entities' purchase orders. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they Honeywell branch offices are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your responsepurchase order process. This includes all additional charges associated with Honeywell has a purchase that are strong dealer network which would not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not be included in the pricing submitted in process. We negotiate and collect on projects quarterly during the construction period. With this proposal. These costs process we are listed below: Freight and Delivery: Freight costs will be pre-paid and added able to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is produce required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, reports or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventoryorders. *

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Sources: Contract

Line Item Question Response. 45 47 Do your warranties cover all products, parts, and labor? Schwarze Lion takes pride in providing an exceptionally comprehensive warranty program for all of our vehicles, including the High-Voltage Battery System. A thorough overview of our warranty program and our claims procedure can be found below. Lion limited warranty covers the repair or replacement, at the sole discretion of The Lion Electric Co., Inc. (hereinafter “Lion”), of any part in your new Lion vehicle for which there appears to be a material or manufacture defect in routine use, maintenance and service conditions during the limited warranty period, subject to the restrictions and exclusions stipulated in the “Exclusion” section. Please refer to the attachment Lion Limited Warranty developed for Sourcewell for Lion Limited Warranty on our proposed vehicles. The Lion Electric Co. (“Lion”) also warrants their equipment to the original purchaser that its High-Voltage Battery System (“Battery”) will be free of from material defects in material and workmanship under normal use and when properly serviced. Lion agrees to repair or replace defective parts at no additional cost to the purchaser subject to the terms and conditions set forth herein. This is a limited warranty subject to the terms and conditions stated in the Standard Limited Warranty for one the High-Voltage Battery System, and subject to compliance in all respects with the approved use conditions set forth at the bottom of the Standard Limited Warranty. Lion's Standard Limited Battery System Warranty (“Warranty”) applies to the internal Battery components listed the warranty. The Warranty covers 100% of the parts and labor reimbursement (if applicable in accordance with the terms of this Warranty and the purchase agreement). Please refer to the attachment Lion Limited Warranty developed for Sourcewell for Lion Standard Limited Warranty for the High-Voltage Battery System. Additionally, Lion provides the flexibility of acquiring extended warranties for select components of our electric school buses. Sourcewell members can choose between 1, 3, or 5-year or 1200 usage hours after purchaseextended warranty options, tailored to the manufacturer's extended warranty program. Schwarze also warrants new parts be free from defects For further details, kindly refer to the attachment Lion Limited Warranty developed for Sourcewell. Claims procedure The Lion Limited Warranty, applicable to school buses, shuttles, and trucks, entails a claim procedure that necessitates adherence to specific steps for warranty claims. To initiate a Lion Warranty Claim, owners must follow the prescribed procedure detailed in material the Lion Limited Warranty, including submitting a completed form with photos, supporting documents, and workmanship vehicle on-board computer data to ▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. In cases of malfunctions, immediate notification to the Service and Warranty Departments is essential, accompanied by a request for 90 days after purchasetechnical support via the Lion website. Schwarze covers the repair Repair or replacement of defective a major component under warranty requires prior authorization from Lion's Service Department, failure of which may result in non-coverage. Furthermore, detailed estimates from third-party repairers, along with pre- and post-repair documentation, are required for authorization, with the owner retaining all replaced parts for three months after the warranty claim date. Submissions for refunds through the Lion Warranty are reviewed within 30 days, but warranty approval and authorization are contingent on repairs being in both scenarios. Schwarze stainless steel hoppers come accordance with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarzeequipment manufacturer's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when the original purchase of the machine is madespecifications. * 46 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above Our warranties have limitations and exclusions that are detailed in our Lion Limited Warranty and in our Lion Standard Limited Warranty for the High- Voltage Battery System which are provided in the attachment Lion Limited Warranty developed for Sourcewell. ▇▇▇▇ is delighted to provide Sourcewell members with an extra year of warranty information states 1200 usage hours. If beyond at no cost, showcasing both our dedication to delivering the 1200 hour standard warranty, warranty would be negotiated. Each component's warranty will carry utmost reliability and our commitment to delivering unparalleled service within the original equipment manufacturers warrantymarket. * 47 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed on a case-by-case basis with the customers dedicated Warranty Specialist. Travel While our warranties do not cover expense for technicians' travel time and mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairsrepair, most warranty work can be performed remotely. In cases where on-site support is needed, a travel cost policy has been established and is shared with customers to inform them of the billable amounts in any case. The costs are reasonable and help keep expenses low for customers to ensure a positive customer experience. * 48 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region Lion's Mobile Technical Support Team, a network of EV experts qualified to provide in-person and remote technical assistance to all Lion customers, is available regardless of vehicle location. Our zero-emission vehicles have remote access capabilities and onboard components that allow for easy troubleshooting and free software updates. This technology enables the United States BrightSquad not only to diagnose, but to solve issues remotely, significantly reducing costly vehicle downtime. The BrightSquad can also travel to customer sites directly to perform in-person maintenance, service, and warranty work. Lion's BrightSquad is equipped with tools and parts sourced at any of our Experience Centers across Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairs. Each Member not accessible to a local dealer will have to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate and in the issue of concern and receive a written Statement of Warranty work from their Warranty SpecialistUS. If the customer is comfortable Lion does not have an Experience Center near a customer's site, Lion will work with working on the unit local third- party service providers to reduce any vehicle downtime caused by vehicle maintenance or service. For example, we work with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) local air conditioning repair shops and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the futurevehicle body shops when needed. * 49 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze will not cover Yes, in addition to the limited warranty service for items made offered by other Lion, original component manufacturers that are part of this proposalmay offer their own warranties. The warranties are issued warranty on parts and serviced components for products manufactured by authorized OEM dealers throughout parties other than Lion, is limited to the United States warranty provided by their respective manufacturers and Canadaadministered by Lion. Examples of these OEMIt is recommended that the buyer read the manufacturer's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warrantieswarranty coverage for an original component. * 50 52 What are your proposed exchange and return programs and policies? Because each unit is built to orderAs per our warranty, there is no set exchange when applicable, defective parts or vehicles will be repaired or replaced. We do not offer a return policiesprogram. * 51 53 Describe any service contract options for the items included in your proposal. Customers An investment in a Lion electric vehicle is not just an investment in long- term zero-emission fleet goals, it is also an investment in your staff's education and professional development as they learn to operate and maintain your new electric vehicles. ▇▇▇▇ has a robust team of highly qualified experts who are equipped with the training, knowledge, and skills to answer all questions that outsource your staff may have about their warrantyLion vehicles. With Lion's unwavering commitment to customer satisfaction, we ensure that each client receives continuous assistance throughout their vehicle's entire lifespan, regardless of warranty status. Our comprehensive service or repair work agreements not only provide exceptional maintenance support but also empower customers to optimize the longevity and performance of their buses. At Lion, we prioritize our customers' satisfaction. As part of our commitment to excellence, we offer a comprehensive warranty package to each customer upon the delivery of their buses. This all-inclusive package contains detailed information on warranty claim procedures, parts ordering forms, and technical assistance protocols. Additionally, we go the extra mile by providing extensive training to our customers' technicians, ensuring they are well-versed in following the warranty procedures and seamlessly completing the entire warranty claim process. To ensure that we consistently deliver the highest standard of service, we conduct customer satisfaction surveys after each service event. These surveys serve as valuable feedback channels, allowing our customers to share their equipment may contact experiences regarding our technicians' work, our responsiveness, and the local servicing dealeroverall quality of our services. Each dealer is independently owned We recognize the significance of leveraging customer insights to continually enhance our offerings. By actively listening to our customers and employ dedicated parts and service personnel. Schwarze dealers implementing their feedback, we have been specifically chosen able to represent products based on their sustained financial stabilitymake significant improvements in both the quality of our vehicles and the efficiency of our warranty program. At Lion, ability our dedication to provide superior product service goes above and beyond the warranty period. We firmly believe in sustaining exceptional customer support both before and even after the salewarranty has expired. It Our expert support teams are readily available, providing remote and onsite assistance for all buses, ensuring that your fleet continues to operate seamlessly. Rest assured, ▇▇▇▇ remains committed to delivering unparalleled after-market service, all while prioritizing the sustainability of our solutions for your business. Lion's all-encompassing service agreements provide Sourcewell members with absolute confidence in handling maintenance and repairs for their electric buses. Our commitment to their success is important evident in the tailored service options, precisely designed to Schwarze that all of meet their dealers develope a strong trust unique needs and commitment maintain their fleet in top-notch condition. For Sourcewell members with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with roadtechnicians, we offer exclusive in-side mobile service repair. Each local dealer will have the capability to provide service contracts house repair agreements and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly personalized training programs, tailored to their customersrequirements. Moreover, ▇▇▇▇ extends a follow-up training program catering to new technicians or drivers joining their fleet, ensuring a seamless transition and continuous excellence in operations. Lion provides continuous assistance to every customer, ensuring uninterrupted fleet maintenance throughout the entire lifespan of their electric bus, even beyond the warranty period. Our ultimate objective is to create a positive, productive, and enriching customer experience that spans the entire journey of owning an electric bus. * 52 54 Describe your payment terms and accepted payment methods? Payment terms are . Upon delivery of the vehicle, net 30 days unless otherwise arranged prior to purchase on a casedays. Any other payment term requested by Sourcewell members must be pre-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts onlyapproved by our finance department beforehand. * 53 55 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇Lion's industry-leading experience deploying all-electric medium- and heavy-duty vehicles has allowed us to create our next game- changing service for our customers: LionCapital Solutions. Through LionCapital Solutions, we provide innovative, flexible, and all-inclusive financing solutions tailored specifically to our clients' needs and their Lion zero-emission vehicles. In the electric vehicle industry, where financing can mean the difference between a single deployed zero-emission bus or an entire electrified fleet, LionCapital Solutions stands out as the most effective financial resource for Lion's clients. ü Financing specifically designed for Lion customers and their Lion vehicles. ü Can eliminate the upfront capital requirement to transition to zero emission vehicles and result in a favorable total cost of ownership from day one. ü Flexible and complementary solutions, including financing for charging infrastructure. ü Simplified process: ▇▇▇▇ does utilize municipal manages the entire financing lifecycle, from start to finish. LionCapital Solutions is uniquely positioned to provide our customers with a financing service that is designed for the medium- and nonheavy-profit leasing through third party vendors if there is Member interestduty electric vehicle market. Schwarze does not quote rates or terms for leasingOur all-in-one solution can be customized to fit any client profile, however it should be known from a small EV deployment to Members that we have this service available fleetwide electrification, and offers financial tools designed to themoptimize our customers' total cost of ownership. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency LionCapital Solutions hosts a full menu of the Member's choicefinancial services, including loans, leases, and monetization of carbon credits in states/provinces where such markets are established. * 54 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See All Sourcewell purchases will utilize our standard Lion quote form, which includes all the attached information needed to complete the transaction, including purchase specifications, billing and delivery information, contact information of the seller and purchaser, discounts, taxes, and vehicle specifications, as well as warranty options. Additional paperwork may be required on a state-by-state basis or if the purchaser is planning to leverage available grant funding. A sample Sourcewell Quotequote has been uploaded as a supplemental document to give customers an idea of what their quote will look like. * 55 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will accept Lion accepts payments in the P-card or credit cards for all Members with no fees for parts. P-card will not be available for sweeper unitsform of checks and direct deposits. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price Due to the Sourcewell Members on all array of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience floor plan options, passenger capacities, and the best pricing battery ranges available, Schwarze the base price listed for each school bus reflects the minimum range. Lion takes pride in offering comprehensive solutions for Sourcewell members. Therefore, it is essential for customers to engage with our sales representatives to determine the most suitable configuration for their requirements. Customers are encouraged to specify their association with our company through the Sourcewell RFP contract, as this will provide grant them access to customized pricing for this agreement. Lion acknowledges the truck chassis significance of delivering turnkey solutions to Sourcewell's clientele and will achieve this by gaining an understanding of each customer's specifications. We are committed to offering tailor-made turnkey solutions that align with no profit associated or at a Pass-Through pricetheir specific needs, prerequisites, routes, and required ranges. This gives It's worth noting that the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers versatility of electric buses necessitates meticulous upfront planning due to the body manufacturersvarying range options within each platform. Schwarze purchases chassis Lion's commitment is to accommodate diverse specification requests from customers, ensuring that the electrification of transportation continues to effectively meet the demands of customers across North America Within our vehicle SKU, you will find Lion's vehicle models along with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For exampleessential components, if the pricing in your response represents a percentage discount from MSRP or listincluding equipment, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount kWh specifications, and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price other significant options necessary for a single Purchase Order for 4 or more unitscomplete turnkey solution. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they These are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included thoughtfully detailed separately in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventory- Lion Options Price list. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 45 46 Do your warranties cover all products, parts, and labor? Schwarze warrants their equipment be free of defects in material and workmanship for Bobcat Company offers one year or 1200 usage hours after purchase. Schwarze also warrants new parts be free from defects in material and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper most comprehensive warranty packages in the industry, ensuring peace of mind for our customers. Our warranties cover all parts, labor, and travel costs within the ownership period specified terms. Optional protection and extended warranties are also available for increased coverage at an additional charge. Here is an overview of the original ownerour warranty policies: Bobcat Limited Forklift Warranty: • Standard Warranty Period: 12 months/2000 hours • Drive Train Warranty Period: 24 months/4000 hours • Oil-Cooled Disc Brake Period: 60 months/10,000 hours Bobcat Forklift Assurance Warranty: • Base Warranty Period: 24 months/3000 hours • Drive Train Warranty Period: 36 months/6000 hours • Oil-Cooled Disc Brake Period: 60 months/10,000 hours • Covered Models: Class 1, of which LIFETIME WARRANTY must be acknowledged on the original sales order. 4, 5 through D60 with OCDB Bobcat PowerPlus Forklift Warranty: • Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. Period: 36 to 60 months/6000 to 10,000 hours Bobcat Carriage to Counterweight Total Care Warranty: • Warranty Period: 36 to 60 months/6000 to 10,000 hours These warranties are subject demonstrate our commitment to maintenance requirements providing reliable products and annual inspections by a Schwarze authorized agent/dealerexceptional customer service. This warranty applies For detailed information, please refer to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers attached warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when the original purchase of the machine is madestatements. * 46 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above Bobcat Company warranties are designed to provide comprehensive coverage without imposing excessive restrictions that adversely affect our customers' coverage. While we do have conditions related to abuse, misuse, environmental conditions, and lack of maintenance, we strive to be more liberal compared to many other OEMs in the industry. Our goal is to do the right thing for our customers most of the time. Typically, our warranties follow industry standards regarding the length of time or number of months (e.g., 12 or 24 months) and the number of hours (e.g., 2000 hours). We aim to ensure that our warranties offer fair coverage for the specified duration and usage. However, there are certain limitations or circumstances that may restrict or create warranty information states 1200 usage hours. If beyond limitations, such as: • Unauthorized alterations or modifications to the 1200 hour standard warrantyequipment • Damage caused by environmental conditions • Inadequate maintenance or adjustments • Normal wear and tear • Consumable items • Unauthorized repairs • Rentals or loaner units • Diagnostic time • Freight charges • Project or job loss and cleanup time We aim to be transparent about any limitations or restrictions associated with our warranties, warranty would be negotiated. Each component's warranty will carry the original equipment manufacturers warrantyensuring that our customers understand their coverage and can make informed decisions. * 47 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The Bobcat Company warranties typically cover a flat rate of 1.5 hours of travel per warranty coverage will be reviewed on occurrence as a case-by-case basis with the customers dedicated Warranty Specialiststandard practice. Travel However, in special circumstances where additional travel time and mileage may be considered to be covered under warranty. Typically, the customer for technicians is expected to take the unit in to a local dealer necessary to perform warranty repairs, we will consider extending coverage beyond the normal scope. Our aim is to ensure that our customers receive timely and efficient service, regardless of the location or circumstances of the repair. * 48 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region Bobcat Company boasts a robust network of over 1700+ Bobcat® dealers covering most servicing locations across the United States and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance Canada. Additionally, we have a vast number of other Bobcat dealers specializing in construction, grounds maintenance, and portable power, all of whom are willing to assist in providing service for warranty repairs. Each Member not accessible In the unlikely event that a certified technician is unavailable in a specific geographic region, we are fully committed to a local dealer ensuring that Sourcewell participating entities receive prompt and efficient service. We will have leverage our extensive network of dealers, including material handling dealers and other Bobcat dealers, to contact ▇▇▇▇▇▇▇▇'▇ dedicated address any warranty specialistsrepair needs promptly and effectively. Our priority is to uphold our commitment to customer satisfaction and ensure that all Sourcewell participating entities receive the service they require, communicate the issue regardless of concern and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the futuregeographic limitations. * 49 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze will not cover warranty service Typically, warranties for items made by other manufacturers manufacturers, such as attachment manufacturer products, are passed on to the original equipment manufacturer (OEM). However, there have been instances where we have supported warranty service for such items if deemed necessary. In the case of items not manufactured by Bobcat Company, warranty service will be passed on to the respective OEM. It's important to note that all products currently offered in response to this RFP will be covered by the warranty of Bobcat Company. We are part of this committed to ensuring that our customers receive comprehensive warranty coverage for all products included in our proposal. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warranties. * 50 51 What are your proposed exchange and return programs and policies? Because each unit Our proposed exchange and return programs and policies are designed to ensure a world-class customer experience. While exchanges and returns are rare occurrences, we understand that situations may arise where they become necessary. In such cases, we are committed to working closely with the customer on a case-by-case basis to swiftly provide resolution and minimize any disruption to their operations. Our intent is built to ordercreate a seamless process for exchanges and returns, there prioritizing customer satisfaction and ensuring that their needs are met effectively. Additionally, it's important to note that our return rate is no set exchange or return policiesvery rare, reflecting the high quality and reliability of our products. We remain dedicated to delivering exceptional service and support to our customers throughout their ownership experience. * 51 52 Describe any service contract options for the items included in your proposal. Bobcat Company provides a range of service contract options to ensure the optimal performance and longevity of the items included in our proposal. With a network of over 109 dealerships across the US and Canada, boasting around 250 service locations, we guarantee consistent and high- quality maintenance services for all our end users and customers at competitive rates. Bobcat Care T&M PM Plan: • This maintenance plan offers Time and Material (T&M) services for planned maintenance. It covers routine maintenance tasks recommended by the manufacturer, ensuring that equipment operates efficiently and effectively. Customers that outsource their warrantypay for services rendered, service or repair work on their equipment may contact the local servicing dealer. Each dealer is independently owned including labor and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products parts, based on their sustained financial stability, ability to provide superior product support both before and after the saleactual usage. Bobcat Select Care PM Planned Maintenance: • This option provides planned maintenance services with a fixed cost structure plus parts. It is important covers recommended scheduled maintenance tasks to Schwarze that maintain equipment reliability and performance. Customers benefit from predictable pricing and budgeting, knowing the exact cost of maintenance services upfront. Bobcat Dedicated Care FM: • Our most comprehensive maintenance plan, Bobcat Dedicated Care FM, encompasses full maintenance services, including scheduled maintenance, breakdown repairs, and overhaul repairs. While it typically covers all maintenance needs, exceptions may include charges for items such as tires, transport, and rentals, unless otherwise agreed upon. Additionally, this plan excludes warranty coverage and may incur charges for abuse-incurred damages or lack of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularlydaily maintenance. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly are designed to their meet the diverse needs of our customers, providing flexibility, reliability, and peace of mind. Our dedicated dealer network ensures that maintenance services are delivered with the highest quality standards, maximizing equipment uptime and performance. * 52 53 Describe your payment terms and accepted payment methods? Payment . Our payment terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basisNet 30, with no prompt payment discounts currently offered. Payments for units can be paid for my check, wire transfer or Accepted payment methods include ACH (Automated Clearing House transfer (AHCHouse), credit card, or wire transfer. P- Cards can be used These options provide flexibility and convenience for our customers to purchase parts onlycomplete transactions efficiently and securely. * 53 54 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇Bobcat Company provides competitive leasing, tax-free municipal leasing, and a variety of financing options tailored to meet the needs of educational and governmental entities. These solutions can be accessed through our headquarters, authorized dealer locations, or third-party financing organizations like ▇▇▇▇▇ does utilize municipal Fargo, PNC, Synchrony, and non-profit leasing through third party vendors if there is Member interestNCL Government Capital. Schwarze does not quote We strive to offer flexible and accessible financing, empowering entities to acquire necessary equipment while effectively managing their budgets. Our partnerships with reputable institutions ensure customers have access to competitive rates or terms for leasingand terms, however it should be known facilitating efficient equipment acquisition to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choicesupport their operations. * 54 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See The standard transaction documents proposed for use in connection with an awarded contract include quote templates that itemize costs associated with the attached transaction. These costs encompass standard equipment, related surcharges, factory-installed options, dealer- installed options, freight, dealer PDI (Pre-Delivery Inspection), dealer assembly charges, and any other relevant expenses. Each quote includes essential information such as the quote date, quote number, agency name, point of contact information, delivering dealer details, Sourcewell contract number, and member number. Attached to this response is a sample quote illustrating the itemized breakdown of costs and pertinent contract information. Invoices generated from these quotes mirror the itemization provided in the quote, simplifying the cross-referencing process for the customer. Additionally, we maintain a customer code and implement a monthly reporting process to ensure accuracy and transparency. This involves cross-checking the system against a manual log, followed by a quarterly review within three working days post-quarter end. The Sourcewell Quotequarterly administrative fee report is submitted to accounting for payment and processed accordingly. [Sample Quote Template Attached] * 55 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will Bobcat Company and its dealers do accept government purchase cards to fulfill payment requirements. While this practice is not widespread presently, we reserve the right to impose an applicable credit card fee aligned with the purchase cost if a P-card or credit cards for all Members is utilized. It's important to note that Sourcewell pricing remains highly competitive, and any associated costs with no fees for parts. P-card will not this payment method would be available for sweeper unitsadded to the invoice if utilized. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer The Bobcat Company pricing model will be ceiling based beginning with a specified percentage discount from the manufacturer off manufacturers suggested list price to by product or product category. (See Bobcat Company Price Pages attached) (Canadian pricing can be calculated by adding the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The current exchange rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventoryapplicable tax). *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 45 46 Do your warranties cover all aII products, parts, and laborIabor? Schwarze warrants their equipment be free Komatsu offers severaI types of defects in material warranties and workmanship for one year or 1200 usage hours after purchaseaII warranty repair work is performed by Komatsu factory certified distributor technicians. Schwarze also warrants AII new parts be free from defects in material and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers machines come with a lifetime warrantyStandard Product Warranty and an Emission ControI Warranty. They are warranted against rust perforation Both the Standard Product and corrosion perforation for Emission ControI warranties cover parts and Iabor. Komatsu aIso offers an extensive Advantage Extended Warranty Program. Customers have the ‘LIFETIME” abiIity to purchase different IeveIs of additionaI coverage from any combination of up to 5 years or 10,000 hours. The Advantage program aIso covers parts and Iabor expense. IncIuded with this submission is a copy of the sweeper of the ownership period of the original owner, of Standard Product Warranty Certificate and Advantage Warranty Certificate which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for contains additionaI detaiIs about these OEM components when the original purchase of the machine is madewarranties. * 46 47 Do your warranties impose usage restrictions or other limitations Iimitations that adversely adverseIy affect coverage? The above warranty information states 1200 usage Standard Product Warranty is 12 months / unIimited hours. If beyond The Emission ControI Warranty is 5 years / 3,000 hours. Advantage Extended Warranty Coverage is avaiIabIe in any combination up to 5 years or 10,000 hours. Komatsu's warranties protect against defects in materiaI and workmanship. The attached Standard Product Warranty Certificate and Advantage Warranty Certificate outIine the 1200 hour standard warrantyIimitations of Komatsu's warranties, warranty would be negotiated. Each component's warranty will carry which incIudes misuse or unauthorized modifications to the original equipment manufacturers warrantyproducts. * 47 48 Do your warranties cover the expense of technicians' travel traveI time and mileage miIeage to perform warranty repairs? The warranty Standard Product Warranty, Emission ControI Warranty, and Advantage Extended Warranty coverage will be reviewed on incIudes technician's miIeage but excIudes traveI time. WhiIe it is recommended that customers return the product to the distributor from which it was purchased, customers can take machines to the most convenient authorized Komatsu distributor to service a case-by-case basis with the customers dedicated Warranty Specialist. Travel time and mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairsproduct. * 48 49 Are there any geographic regions of the United States or Canada (as applicableappIicabIe) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell wiII SourceweII participating entities in these regions be provided service for warranty repair? Every There are no geographic region regions of the United States or Canada where a Komatsu distributor cannot provide a certified technician to perform warranty repairs. Komatsu has an extensive distributor network with 263 deaIer branches covering aII regions of the United States and Canada will be covered by either local dealerCanada. One of Komatsu's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairsprimary advantages is our abiIity to service customers in aII regions of North America. Each Member not accessible SourceweII members wiII aIso have access to a local dealer will have an easy to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialistsuse, communicate onIine DeaIer Locator to find the issue of concern and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the futuremost convenient service Iocation. * 49 Will 50 WiII you cover warranty service for items made by other manufacturers that are part of your proposalproposaI, or are these warranties issues typically typicaIIy passed on to the original originaI equipment manufacturer? Schwarze will not cover For components provided in new machines from the factory, warranty service for items made repair work is compIeted by other manufacturers that are part of this proposal. The warranties are issued and serviced by an authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇Komatsu distributor, and FreightlinercIaims are submitted to Komatsu. If any member should have trouble with Some products within this arrangementproposaI offer options suppIied by “AIIied” vendors, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM which are generaIIy attachments such as buckets, coupIers, etc. AIIied vendors offer their own specific warranties. For warranty on these options, the SourceweII member wiII contact their IocaI distributor for the repair work and the distributor wiII process warranty cIaims directIy with the AIIied vendor. * 50 51 What are your proposed exchange and return programs and policiespoIicies? Because each unit As stated in the Standard Product Warranty Certificate, if a defect is built found during the Warranty Period, Komatsu, at its option, wiII repair or repIace any part or component which faiIs to order, there is no set exchange or return policiesconform to the warranty. * 51 52 Describe any service contract options for the items included incIuded in your proposalproposaI. Most Komatsu machines come standard with Komatsu Care, an industry excIusive program that offers compIimentary maintenance for 3 years / 2,000 hours as weII as a compIimentary KDPF exchange program for machines equipped with this engine technoIogy. Customers that outsource their warrantyThe onIy excIusion to this compIimentary maintenance program are the four compact excavator modeIs incIuded in this proposaI. In addition to the compIimentary maintenance program, service or repair work on their equipment may contact the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer Komatsu aIso offers extended service contract options directly that can be purchased from an authorized distributor, to their customersbetter support customers in controIIing costs and increasing uptime: 1) Komatsu Care PIus, which incIudes extended maintenance beyond the compIimentary period. 2) Komatsu Care ▇▇▇▇ ▇▇, which incIudes extended maintenance and repair, providing the benefit of both fixed maintenance and repair costs. 3) Komatsu Care PIus III, which provides aII the benefits of the Care ▇▇▇▇ ▇▇ program, but aIso adds consumabIes. Attached in this submission is a brochure outIining aII the detaiIs of Komatsu's Repair And Maintenance Programs * 52 53 Describe your payment terms and accepted payment methods? . Payment terms Terms are net 30 45 days unless otherwise arranged prior or whatever is agreed to purchase on a case-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts onlyby the SourceweII member and our Komatsu distributor at the time of saIe. * 53 54 Describe any leasing Ieasing or financing options available avaiIabIe for use by educational educationaI or governmental governmentaI entities. ▇▇▇▇▇▇▇▇ We currentIy do not offer a finance option for Government saIes, but Komatsu does utilize municipal and nonhave a Lease product offered through our captive finance company, Komatsu FinanciaI. The SourceweII member wiII need to work through their IocaI Komatsu deaIer to see if the Iease option meets their needs. See Documents-profit leasing through third party vendors AdditionaI Documents- KF7 MunicipaI Lease Program for further detaiIs on the Lease Option. AdditionaIIy, if there financing is Member interest. Schwarze does not quote rates or terms for leasingrequested by the SourceweII member, however it should be known to Members that we have this service available to them. Schwarze will they can work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choicetheir IocaI Komatsu distributor for financing aIternatives. * 54 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level IeveI agreements, etc.). Upload UpIoad a sample sampIe of each (as applicableappIicabIe) in the document upload upIoad section of your response. Each Komatsu distributor wiII be provided the SourceweII “biIIing rates” for this contract - See Document Section-Pricing-SourceweII Contract BiIIing Rates & List Discounts. When a SourceweII member is seeking a quote, they wiII contact their IocaI Komatsu distributor for assistance. The distributor wiII quote the machine and KAC sourced eIigibIe options using the SourceweII biIIing rates. The distributor wiII add non-contracted costs to the quote, incIuding freight, assembIy, or "sourced goods". As part of the SourceweII contract pricing, Pre DeIivery Inspection (PDI) is incIuded and wiII be compIeted by the distributor prior to deIivery. Within the Document section, we have attached sample Sourcewell Quotethe PDI forms for each product Iine to iIIustrate the process that wiII be compIeted. The deaIer wiII aIso communicate the Iead time of the product and options. If accepted, the SourceweII member wiII issue the PO directIy to the distributor who wiII process the order. The PO shouId note the SourceweII contract number. If the buying agency wants to add terms or conditions to the PO, the agency wiII need to discuss these with the distributor who takes responsibiIity for agreeing with the terms. The distributor wiII ship the machine to the buying agency and wiII invoice the buying agency upon receipt. Komatsu deaIers are responsibIe to report saIes to Komatsu monthIy in accordance with our standard reporting process for aII finaI deIiveries. Attached in the Document section is a representative exampIe of a quotation sheet that a distributor wouId use to quote a SourceweII member. Due to different business systems, quotation forms may vary by distributor, but wiII foIIow a simiIar structure. * 55 56 Do you accept the P-card procurement and payment process? If so, is there any additional additionaI cost to Sourcewell SourceweII participating entities for using this process? Schwarze will Komatsu America Corp. does not accept the P-card or credit cards for all Members with no fees for partsprocurement and payment process. We recommend that the SourceweII member contact their IocaI distributor directIy to determine if that distributor does accept the P-card will not be available for sweeper unitsprocess and whether any fees wouId appIy. * Provide detailed detaiIed pricing information in the questions that follow belowfoIIow beIow. Keep in mind that reasonable reasonabIe price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template tempIate Contract, and the Sourcewell SourceweII Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventory. *.

Appears in 1 contract

Sources: Contract

Line Item Question Response. 45 Do your warranties cover all products, parts, and labor? Schwarze warrants their equipment be free of defects in material and workmanship for one year or 1200 usage hours after purchase. Schwarze also warrants new parts be free from defects in material and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be covered by their own warranty. Extended multiple year warranties are available to purchase at a “pass through” price for these OEM components when the original purchase of the machine is made. * 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above warranty information states 1200 usage hours. If beyond the 1200 hour standard warranty, warranty would be negotiated. Each component's warranty will carry the original equipment manufacturers warranty. * 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed on a case-by-case basis with the customers dedicated Warranty Specialist. Travel time and mileage may be considered to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairs. * 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region of the United States and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairs. Each Member not accessible to a local dealer will have to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate the issue of concern and receive a written Statement of Warranty work from their Warranty Specialist. If the customer is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use to purchase replacement parts in the future. * 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze will not cover warranty service for items made by other manufacturers that are part of this proposal. The warranties are issued and serviced by authorized OEM dealers throughout the United States and Canada. Examples of these OEM's would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇Cummins, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warranties. * 50 What are your proposed exchange and return programs and policies? Because each unit is built to order, there is no set exchange or return policies. * 51 Describe any service contract options for the items included in your proposal. Customers that outsource their warranty, service or repair work on their equipment may contact the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their dealers develope a strong trust and commitment with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly to their customers. * 52 Describe your payment terms and accepted payment methods? Payment terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basis. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC). P- Cards can be used to purchase parts only. * 53 Describe any leasing or financing options available for use by educational or governmental entities. ▇▇▇▇▇▇▇▇ does utilize municipal and non-profit leasing through third party vendors if there is Member interest. Schwarze does not quote rates or terms for leasing, however it should be known to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choice. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. See the attached sample Sourcewell Quote. * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will accept the P-card or credit cards for all Members with no fees for parts. P-card will not be available for sweeper units. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 2% discount off the base unit discounted price for a single Purchase Order for 4 or more units. At this time, ▇▇▇▇▇▇▇▇ does not offer any rebate programs. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventory. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 45 42 Do your warranties cover all products, parts, and labor? Schwarze warrants their equipment be free Yes in some way and time frame. Batteries are warrantied for two years, pro rated. That is the only item that is pro-rated. Engines are covered by at least 3 years, one series of defects in material and workmanship for one engines carry a 5 year or 1200 usage hours after purchase. Schwarze also warrants new parts be free from defects in material and workmanship for 90 days after purchase. Schwarze covers the repair or replacement of defective parts in both scenarios. Schwarze stainless steel hoppers come with a lifetime warranty. They Most of our drive systems are warranted against rust perforation and corrosion perforation for the ‘LIFETIME” of the sweeper of the ownership period of the original owner, of which LIFETIME WARRANTY must be acknowledged on the original sales order. Warranty repairs must be made covered by Schwarze Industries or authorized agents. This warranty is non-transferable. Schwarze warranties hydraulic valves and motors for a period of 2 years and hydraulic pumps and fittings for 5 years. These warranties are subject to maintenance requirements and annual inspections by a Schwarze authorized agent/dealer. This warranty applies to the original owner only and is non-transferable. All Schwarze Single Engine Sweepers warranty the VPD (single engine drive device) for a period of three years with unlimited hours of use. All labor on pre-authorized warranty items is covered under Schwarze's warranty. Schwarze is committed to providing parts for warranty claims within 48 hours of the claim being filed. There are longer warranty coverage periods for units mounted on commercial chassis. That coverage,for example, would come from the chassis manufacturer and carries a three year standard warranty. Also, some Schwarze models utilize ▇▇▇▇ Deere auxiliary engines that have a two year coverage period. Each OEM component would be warranty while our Hyper Drive system is covered by their own a 5 year/3000 hour warranty. Extended multiple year warranties are available to purchase We also offer a extended warranty at a “pass through” price for these OEM components when extra charge. Replacement parts are covered 90 days if installed after the original purchase of the machine is madewhole goods warranty expired. * 46 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The above Batteries are pro rated. Other warranties have hours of calendar days warranties. Our Hyper Drive system carries a 5 yrs or 3000 hour warranty information states 1200 usage which ever comes first. We have warranties on many products that carry a 2 year unlimited hours. If beyond the 1200 hour standard warranty, warranty would be negotiated. Each component's warranty will Our smaller home-owner models carry the original equipment manufacturers a 3yr/300h warranty. We limit the warranty on the homeowner models so they are not used for jobs above what they were designed for. My experience in the industry allows me to coach the agency on their purchase so thy are not over working the equipment. l would rather walk away from a sale than sell a machine not designed for the job. * 47 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? The warranty coverage will be reviewed Our warranties cover parts and labor on a case-by-case basis with the customers dedicated Warranty Specialistmachine brought into the dealerships. Travel time Free pick up and mileage may be considered delivery on warrantied items is up to be covered under warranty. Typically, the customer is expected to take the unit in to a local dealer to perform warranty repairsservicing dealerships discretion. * 48 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Every geographic region All of our dealers that we use to service a Sourcewell entities are complete sales and service. We have sales only shops with limited service but we do not use them to honor the United States and Canada will be covered by either local dealer's certified technicians or Schwarze will provide each customer specialized assistance for warranty repairsSourcewell contract. Each Member not accessible to a local dealer There are times we will have a dealer that is 10 miles away to contact ▇▇▇▇▇▇▇▇'▇ dedicated warranty specialists, communicate service the issue account rather than one that is 2 miles away. After the sale service is a priority with us. Our dealers will service what we sell. We use dealers close to the agency for the set up and delivery and they are responsible for the service afterwards. There has been times where Hustler Turf has subsidized the dealer on a difficult service call that takes them out of concern and receive a written Statement of Warranty work from their Warranty Specialistdesired marketing area . If Service after the customer sale is comfortable with working on the unit with the written permission from Schwarze, they will be shipped parts at no cost, return any defective parts required (at no cost) and will be issued a labor credit at the current dealer warranty labor rate that they may use important to purchase replacement parts in the futureus. * 49 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Schwarze will not cover warranty service for items made by other manufacturers that are part of this proposalHustler Turf covers all products produced and sold to our customer base. The engine warranties are issued and serviced covered by the engine manufacture. All of our servicing dealers must be an authorized OEM dealers throughout dealer for the United States and Canadaengine we use. Examples of these OEM's Engine warranties are submitted to the engine manufacture by the dealer. lf a extended warranty is purchase by the agency, those warranty claims would consist of ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇▇, and Freightliner. If any member should have trouble with this arrangement, ▇▇▇▇▇▇▇▇ will help the Member facilitate the utilization of these OEM warrantiesgo to Hustler regardless if its engine or chassis. * 50 47 What are your proposed exchange and return programs and policies? Because each unit lf the coaching and qualifying of the customer is built done up front there should be no exchange or returns. We would deal with those issues one on one. During the sale we discuss with the agency what they wish to order, do with the mower and what type of budget do they have. lf their budget is not in the price range of the machine required l would rather walk away than sell them a machine. lf there is no set exchange a question if the machine will do a certain job like mow a ditch or return policiesclimb a hill we would bring the machine out to the job site prior to selling it. Doing a little extra work and asking a couple more questions prior to the sale helps avoiding these issues. * 51 48 Describe any service contract options for the items included in your proposal. Customers that outsource their warranty, service or repair work We offer a extended warranty on their equipment may contact the local servicing dealer. Each dealer is independently owned and employ dedicated parts and service personnel. Schwarze dealers have been specifically chosen to represent products based on their sustained financial stability, ability to provide superior product support both before and after the sale. It is important to Schwarze that all of their our product. The extra warranty is an increase in years and hours used. The extension is basedon the original warranty. During the months of December and January we offer the extended warranty on our larger commercial units at no charge. Service programs are offered by some of our dealers develope a strong trust and commitment but Hustler Turf has no involvement with their local customers. All Schwarze dealers have their own in-house maintenance facilities along with road-side mobile service repair. Each local dealer will have the capability to provide service contracts and do so regularly. These service contracts are dictated by case by case customer relationships. Schwarze does not offer service contract options directly to their customersthose. * 52 Describe 49 What are your payment terms and accepted payment methods(e.g., net 10, net 30)? Payment terms Terms are net 30 days unless otherwise arranged prior to purchase on a case-by-case basisfrom invoice. Payments for units can be paid for my check, wire transfer or Automated Clearing House transfer (AHC)Our invoices are sent after the agency has accepted the machine and it is registered in our system. P- Cards can be used to purchase parts onlyEmail invoices are available if preferred. * 53 Describe any 50 Do you provide leasing or financing options, especially those options available for use by educational or that schools and governmental entities. ▇▇▇▇▇▇▇▇ does utilize municipal and non-profit leasing through third party vendors if there is Member interest. Schwarze does not quote rates or terms for leasing, however it should be known to Members that we have this service available to them. Schwarze will work with other Sourcewell Awarded Vendors (NCL) or any leasing agency of the Member's choice. * 54 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? Yes, We have been working with an awarded contract (NCL the past year on securing financing for the agencies. Because of the virus the tax revenue is down and many agencies do not have the funds to out-right buy a piece of equipment. NCL has been very helpful when those issues present themselves. We also offer programs from Western Equipment Financing out of Devils Lake ND. * 51 Briefly describe your proposed order forms, terms and conditions, service level agreements, etc.)process. Upload a sample of each (lnclude enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Hustler would receive a request for quote from a dealer for an agency or we receive a request straight from the agency. We return the quote to the agency and the servicing dealer so we are all on the same page.The quote is written on a Sourcewell Quote sheet. l will include our W-9 when required. All of your responseour quotes are contract specific.Once the agency agrees to the quote they submit a PO to Hustler Turf directly to my office. See We in turn write up a delivery ticket and send it to the dealer with instructions on what machine and where to deliver it. Once delivered the agency signs the delivery ticket and the dealer sends it back to Hustler Turf with a copy of the registration. We now know that the machine has been accepted, it is registered in our system for warranty. l marry those two papers with the PO for invoicing. At any given time l can look up and invoice by name, number or group. lf l need the numbers to complete the quarterly report our QAD system will give me sales by date and contract. Hustler Turf Holds the contract. By having the PO written to Hustler Turf and not the dealer we are able to track all Sourcewell Sales. Feel free to reach out to our CO and ask about our history on reporting sales. They are sent in on time and accurate. Allowing the dealer to submit the sales would only allow miss reporting. l attached sample Sourcewell Quotea copy of our flow sheet l send to he dealers on contract sales. * 55 52 Do you accept the P-card procurement and payment process? If lf so, is there any additional cost to Sourcewell participating entities for using this process? Schwarze will Yes, we accept the P-card or credit cards for all Members with no Card and Credit Cards on contract purchases. We do not charge any fees for partsusing these cards. P-We do not request the card will not be available for sweeper unitsnumbers until the unit is accepted and registered in our system. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If lf applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. It is ▇▇▇▇▇▇▇▇'▇ intent to We have 3 price breakdown on our equipment. On the residential equipment we offer a percentage discount from the manufacturer list price to the Sourcewell Members on all of the items being proposed in this offer. ▇▇▇▇▇▇▇▇'▇ discount will be based on a percentage off of the profit-making base model portion of this award. Schwarze mounts their products on commercial truck chassis. In order to provide the customer with convenience and the best pricing available, Schwarze will provide the truck chassis with no profit associated or at a Pass-Through price. This gives the Members the ability to utilize quantity discounts that are offered by the chassis manufacturers to the body manufacturers. Schwarze purchases chassis with substantial quantity discounts. Schwarze will also allow the customer to supply their own chassis in which to mount the body. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. ▇▇▇▇▇▇▇▇ is proposing a 5% discount from the base model list price for all of their sweeper products. Schwarze is proposing a 3% discount and free shipping for parts and accessories over $12,000. on a single order. Members will receive these special discounts after issuing a Purchase Order for parts only with their Soucewell Member number. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Schwarze will offer additional discounts for volume purchases. There will be an additional 210% discount off MSRP. This is the base unit discounted price for a single Purchase Order for 4 or more smaller machine that are rarely bought using the contract. The next bracket is our commercial units. At this timeWe offer a 27% discount off of MSRP and then finally we have our wide area mower, ▇▇▇▇▇▇▇▇ does not the Super 104 that we offer any rebate programsa 25% off MSRP. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. It is ▇▇▇▇▇▇▇▇'▇ intention to cover all items available on their commercial price lists. ▇▇▇▇▇▇▇▇ does realize, from time to time, there may be individual requirements that l will not be listed. Schwarze will provide any items “specific” to Sourcewell Members needs that they are able to. The upload out contract pricing for such items will be cost plus 20%. Prior to accepting an order with Open Market items from a Sourcewell Member, ▇▇▇▇▇▇▇▇ will discuss the availability of a specific request and price the item. Any documentation of cost that Schwarze can provide for these items will be presented on an individual basis when requested. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your responseupload section. This includes all additional charges associated Because there are different freight cost and taxes in Canada along with a purchase different currency all the models that meet Canadian standards are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are several costs not included discounted 25% off MSRP in the pricing submitted in this proposal. These costs are listed below: Freight and Delivery: Freight costs will be pre-paid and added to the Members Quote and Invoice. Small items will be, in most cases, delivered by UPS. Other freight carriers may be utilized in shipments, i.e. Federal Express, DHL and common carrier for truck freight. The actual cost of shipment will be passed through to the customer. ▇▇▇▇▇▇▇▇ will not mark up this item for profit. Minimal handling fees may be added where special packaging is required. The Member will be notified of these charges if applicable prior to order placement. Federal Excise Tax: Schwarze is required by law to collect Federal Excise Tax on any truck mounted unit rated above 33,000 GVW. This tax will be added to the customer invoice as a separate line item. ▇▇▇▇▇▇▇▇ will pay this tax directly to the Internal Revenue Service. The rate of tax is calculated at 12%. Most municipal and non-profit entities are exempt from this tax. If Schwarze is provided a Federal Excise Tax Exemption Certificate, they will not be required to collect this tax. Mounting Fee: This fee is charged to the customer when ordering a truck mounted unit. Mounting fees cover the cost of the mounting of the body on the desired truck chassis. Federally Mandated Items: The cost of any federally mandated items will be passed on to the Member. Schwarze pricing includes any federally mandated items that are mandated at the time of this proposal. Should there be a Federal Mandate after the date of this proposal, any cost incurred to meet the requirements of this mandate will be passed on to the member. Any costs applicable will be provided to the Member prior to any Purchase Order being issued. This fee would typically be charged to meet any future EPA Canadian standards that may arise. An example of such costs would be in meeting Federal Emission Standards. Local Dealer Pre-Delivery Inspection, On Site Training, and Local Delivery Fees: These costs are charged by local dealers to inspect, test, in service the unit, local extended delivery and follow up training. These costs are a pass through cost to the member from the local dealer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All freight charges are pre-paid and added to the Member quotation for convenience. Members always have the choice of picking up the units at the factory or retain a 3rd party of their choice to deliver the equipment. The freight charges are at a pass-through price. Schwarze has negotiated quantity-discounted shipping rates and will pass those discounts on to the Members. Most offered items are custom built to customer specification. Anticipated delivery of items ordered on a stock chassis or customer supplied chassis is expected to be 45-90 days after receipt of order or customer chassis. Anticipated delivery of an item ordered on a “special order” chassis is expected to be 120-180 days after receipt of order; however, this time can vary greatly depending upon chassis manufacturer back log. Delivery of truck mounted units will be pre-paid and added to Member Quotation and Invoice. Both “Drive-A-Way” service and common carrier service will be used. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The shipping and delivery charges for Canada, Alaska and Hawaii and any other off shore location are the same as the previously stated delivery programs for the contiguous US. The shipping charges to the port location will be calculated in the same manner. If the customer wishes that ▇▇▇▇▇▇▇▇ deliver via ocean transport, Schwarze will pass on the negotiated shipping rates that they will pay to the ocean transport carrier to the Member. It has been their experience that the customers in these locations usually have their own negotiated rates with shipping carriers. If this is the case, Schwarze will provide the customer shipping to their desired port and provide the customer with the appropriate documentation required. Schwarze strives to provide the equipment as customer specified and to their satisfaction upon delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. As stated above, Schwarze does pass on negotiated, competitively bid freight pricing to their customers. Most of the Schwarze Dealers do have units in stock and Member's can purchase those units to enhance delivery times and in some cases better prices for any previous year's inventory. *

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