Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Yes, our standard warranty covers all products, parts, and labor. We offer warranties ranging from 1 year up to 10 years. For more information on warranty, please see the attachments under the warranty information. The ZIP file attached “Warranty Policy and Procedures” has all relevant warranty info. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Yes, warranties are available ranging from 1-year/2000 hours, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while a reliability utility is out of specification plus up to 100 hours/year for maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is required, or EPA certified (SI) Gas engines need to be used. These restrictions do not necessarily affect the warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributor, Dealer or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on the various warranty options. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes, the standard warranty includes up to 150-, 200- or 300-miles round trip with travel time included depending upon the product category and covers the expenses of technicians travel time and mileage to perform warranty repairs. The ZIP file mentioned previously has all relevant information. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have service available in all regions supported by the Kohler service team and distributor service network. Sourcewell entities will be provided service for warranty repair from our distributor network supported by the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if any issues arise the dedicated Sourcewell account team from Kohler is there to help available 24/7/365. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in the Kohler proposal is covered by a Kohler warranty as Kohler is the manufacturer of these parts. There are no third-party items included in the Kohler proposal. If other items are negotiated between the Sourcewell member and local Kohler distributor, warranty on those items will be by other coverage not applicable in this agreement/proposal. * 51 What are your proposed exchange and return programs and policies? Exchange program is explained in the Kohler warranty statement, at the discretion of Kohler Co., defective product will be repaired or replaced. Due to the size and customization of each product for a specific application, returns are treated the same. Typically, damaged, or defective product is promptly repaired in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed information. * 52 Describe any service contract options for the items included in your proposal. Kohler distributors provide and renew service contracts every day for Kohler Power Systems products. Contracts are tailored to meet customer needs/budgets such as annual, semi-annual, or quarterly visits. Some also include annual load bank testing, fuel polishing and fuel delivery services unique to each customer. Kohler is offering a 5% discount on these services to Sourcewell members discussed later in the proposal. * 53 Describe your payment terms and accepted payment methods. Traditional payment terms are net 30. POs will come from Sourcewell members to the local Kohler distributor, and as such the terms will be detailed on each quote/order. Kohler and its authorized distributors understand that terms can vary from project to project depending on scope of work and can be flexible to support end user requirements. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not offer such programs; however, Kohler distributors may be able to assist Sourcewell members with leasing or financing options depending on the scope of work under the services category of products offered. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process and template that we use to ensure that Sourcewell members receive the correct discount, and that the administrative fee is captured. Attached is a sample of the Sourcewell pricing template that we provide to our distributors. The pricing template contains the Sourcewell contract number, logo, and discount clearly highlighted to the customer. You can see the Sourcewell contract number at the top of the document. All documentation is provided to Sourcewell members through our distribution network who provide their own unique documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” for an example. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Sourcewell orders are fulfilled through our distributor network. Our authorized network of distributors can accept p-cards or credit cards as a form of payment, with an average transaction fee of 2% to the customer. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure Sourcewell members can easily procure products at competitive discounts, Kohler is offering a simplified discount model that will be easily understood by the Sourcewell member. Due to the customizable nature of the products involved, Kohler is providing a discount off the configured list price. Freight, start-up, training, and maintenance agreements will be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler does have the ability to offer additional discounts on a case-by-case basis to Sourcewell members. We are offering the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% off list price for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler is proposing is a discount off “configured list price” due to the customizable nature of the products offered in this proposal. The discount off configured list price will be taken off the final bill of material once configured by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler is proposing a 5% discount off list price. -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler will review the opportunity and give a one-time consideration to provide an extra discount to the customer. If multiple units are purchased Kohler can consolidate freight to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, or nonstandard options will be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price at a 5% discount to Sourcewell customers. Some of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned with the 5% discount proposed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size of the equipment and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continue. *

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Sources: Contract

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? YesWarranty statements are available upon request and attached to this RFP. MLA will compensate the servicing dealer for reasonable labor carried out to fulfill MLA warranty responsibilities within the warranty period specified. The warranty applies to all new MLA lift trucks purchased by the user. The warranty period constitutes a unified duration, our during which warranty obligations are met through repairs or replacements. The standard warranty covers all productsperiod for new MLA products is specified in the relevant warranty statement for each model and brand. Commencing from the warranty start date indicated on the delivery report, partsMLA warrants that every new forklift sold by MLA will be devoid of material and workmanship defects. Additionally, MLA offers optional Extended Powertrain Coverage and labor. We offer warranties ranging from 1 year Full Warranty Coverage (Carriage to Counterweight) for up to 10 years5-years or 10,000 hours for an added fee. For more information on warranty, please see the attachments under the warranty information. The ZIP file attached “Warranty Policy and Procedures” has all relevant warranty info. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? YesMLA warranty does not impose usage restrictions or other limitations that adversely affect coverage. In general, warranties are available ranging from 1-year/2000 hours, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while a reliability utility is out of specification plus up to 100 hours/year for this warranty requires proper and timely maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is required, or EPA certified (SI) Gas engines need to be used. These restrictions do not necessarily affect periodic inspections of the warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributor, Dealer or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached lift truck as indicated in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on operator's manual furnished with the various warranty optionslift truck. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes, the standard warranty includes up to 150-, 200- or 300-miles round trip with 1.5 hour travel time included depending upon the product category for U.S. and covers the expenses of technicians travel time and mileage to perform warranty repairs. The ZIP file mentioned previously has all relevant informationCanadian customers. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have service available There are no geographic regions in all regions supported the US or Canada that MLA cannot provide certified technicians to perform warranty repairs. This is achieved by the Kohler service team and distributor service our 5,500 trained dealer technicians across our extensive dealer network. Sourcewell entities will In very remote locations, there may be provided service additional cost for warranty repair from our distributor network supported by the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if any issues arise the dedicated Sourcewell account team from Kohler is there to help available 24/7/365travel incurred. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in the Kohler proposal is covered by a Kohler warranty as Kohler MLA is the manufacturer of these parts. There are no third-party items included and therefor will provide warranty for every item we sell in the Kohler proposal. If other items are negotiated between the Sourcewell member and local Kohler distributor, accordance to our published warranty on those items will be by other coverage not applicable in this agreement/proposalstatement. * 51 What are your proposed exchange and return programs and policies? Exchange program MLA is explained accountable for delivering a forklift devoid of material and workmanship defects. In the event of any defects or failures, MLA will initiate corrective measures in accordance with the Kohler warranty statementpolicy guidelines, striving to address the issue promptly. If resolution proves challenging, MLA may, at the discretion of Kohler Co.its discretion, defective product will be repaired consider options such as returns or replaced. Due to the size and customization of each product for a specific application, returns are treated the same. Typically, damaged, or defective product is promptly repaired in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed informationexchanges. * 52 Describe any service contract options for the items included in your proposal. Kohler distributors provide When a Sourcewell member purchases an MLA forklift, they'll have the option to purchase a maintenance plan from the respective MLA dealer. While plans differ from each dealership, the standards are Planned Maintenance (PM) and renew service contracts Total Maintenance and Repair (TM&R). With a Planned Maintenance plan, the user will pay a monthly fee to have the forklift serviced at every day for Kohler Power Systems productsplanned maintenance interval. Contracts Replacement parts and additional fixes are tailored to meet customer needs/budgets such as annualnot included. However, semi-annuala Total Maintenance and Repair plan will cover any maintenance need, or quarterly visits. Some also include annual load bank testingbarring specific exclusions, fuel polishing and fuel delivery services unique to each customer. Kohler is offering at a 5% discount on these services to Sourcewell members discussed later in the proposalflat monthly rate. * 53 Describe your payment terms and accepted payment methods. Traditional MLA's payment terms are net 30. POs will come from Sourcewell members to the local Kohler distributor, and as such the terms will be detailed on each quote/order. Kohler and its authorized distributors understand that terms can vary from project to project depending on scope of work and can be flexible to support end user requirements30 days. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not offer such programs; however, Kohler distributors may be able MLA is committed to assist providing our customers with the highest quality financial merchandising program in our industry. We provide subsidized financing through Mitsubishi Financial Services. Sourcewell members with leasing or financing options depending on should contact the scope of work under the services category of products offeredlocal MLA dealer for current rates and payment schedules. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process and template that we use to ensure that Sourcewell members receive the correct discountThe MLA dealer network handles quoting, payment, and that sales management for Sourcewell members. For qualifying customers not yet members, our dealers are equipped to assist in the administrative fee is capturedapplication process. Attached is a sample of the They are well-versed in Sourcewell contract pricing template that we and associated discounts through our Dealer Portal website and in- person training sessions. Dealers provide quotes to our distributors. The pricing template contains members along with the Sourcewell contract number. Upon issuance of a purchase order by the member, logodealers can select a pre-calculated Sourcewell promotion in their quoting system before placing the machine order with the factory, ensuring discount accuracy and discount clearly highlighted aiding in tracking. Upon the forklift's arrival, the dealer conducts pre- delivery inspection and necessary preparation before delivering it to the customermember. You can see During delivery, the dealer reviews operating instructions and completes warranty registration. Quarterly, MLA generates a Sourcewell contract number at the top of the document. All documentation is provided to Sourcewell members through report in our distribution network who provide their own unique documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” CRM for an example. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? all Sourcewell orders are fulfilled through our distributor network. Our authorized network of distributors can accept p-cards or credit cards as a form of payment, with an average transaction fee of 2% to the customer. * Provide detailed pricing information in the questions shipped during that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure Sourcewell members can easily procure products at competitive discounts, Kohler is offering a simplified discount model that will be easily understood by the Sourcewell member. Due to the customizable nature of the products involved, Kohler is providing a discount off the configured list price. Freight, start-up, training, and maintenance agreements will be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler does have the ability to offer additional discounts on a case-by-case basis to Sourcewell members. We are offering the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% off list price for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler is proposing is a discount off “configured list price” due to the customizable nature of the products offered in this proposal. The discount off configured list price will be taken off the final bill of material once configured by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler is proposing a 5% discount off list price. -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler will review the opportunity and give a one-time consideration to provide an extra discount to the customer. If multiple units are purchased Kohler can consolidate freight to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related servicesperiod, which may be referred to as “open market” items or “nonstandard options”. For exampleundergoes accuracy auditing before submission, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, or nonstandard options will be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price at a 5% discount to Sourcewell customers. Some of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned along with the 5% discount proposed. * 62 If freightadministrative fee, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size of the equipment and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continueSourcewell. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? YesWatchfire warrants its manufactured displays against defects in material and workmanship for 5 years from the date of shipment when installed according to published guidelines and operated in typical environmental conditions. During the warranty period, our standard Watchfire will repair or replace those parts of the display system which prove to be defective. Repaired or replaced parts provided under warranty covers all products, parts, and laborwill be covered for the balance of the original warranty period. We offer warranties ranging from Parts replaced or repaired outside of any warranty period shall have a warranty of replacement for 1 year up from date of shipment. Any parts not manufactured by Watchfire, but which are added to 10 yearsthe System manufactured by Watchfire, are covered only by their original manufacturer’s warranty. For more information on warranty, please see the attachments under the warranty informationWatchfire is not responsible for availability of telecommunications or Internet or for limitations caused by environmental conditions or incompatibilities with other systems. The ZIP file attached “Warranty Policy and Procedures” has all relevant warranty infoSee Appendix Table 9. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? YesWarranty is covered under normal use and normal environmental conditions. Warranties do not apply if the System or Software is damaged due to improper or unreasonable use, warranties are available ranging from 1-year/2000 hoursmodification, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while a reliability utility is out of specification plus up to 100 hours/year for maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is requiredrepair, service, installation, or EPA certified (SI) Gas engines need environmental conditions or if they are reversed engineered, de-compiled or used to be used. These restrictions do not necessarily affect the warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributor, Dealer or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on the various warranty optionscreate derivative works. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes, the standard warranty includes up to 150-, 200- or 300Service charges for on-miles round trip with travel time included depending upon the product category and covers the expenses of technicians travel time and mileage to perform warranty repairs. The ZIP file mentioned previously has all relevant informationsite service may apply. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have No. Watchfire will service available the United States and Canada in all regions supported by the Kohler service team and distributor service network. Sourcewell entities will be provided service for warranty repair from our distributor network supported by the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if any issues arise the dedicated Sourcewell account team from Kohler is there to help available 24/7/365its entirety. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in No. Any parts not manufactured by Watchfire, but which are added to the Kohler proposal System manufactured by Watchfire, are covered only by their original manufacturer’s warranty. Watchfire is covered not responsible for availability of telecommunications or Internet or for limitations caused by a Kohler warranty as Kohler is the manufacturer of these parts. There are no third-party items included in the Kohler proposal. If environmental conditions or incompatibilities with other items are negotiated between the Sourcewell member and local Kohler distributor, warranty on those items will be by other coverage not applicable in this agreement/proposalsystems. * 51 What are your proposed exchange and return programs and policies? Exchange program is explained in the Kohler We cover rapid outbound shipment and ground return for all warranty statement, at the discretion of Kohler Co., defective product will be repaired or replacedparts. Due Parts ship to the size and customization of each product requesting sign company the same day when requested by 3 p.m. CT. Replacement parts also are available for a specific applicationat least 10 years, returns are treated the same. Typically, damaged, or defective product is promptly repaired so even older displays can stay in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed informationoperation longer. * 52 Describe any service contract options for the items included in your proposal. Kohler distributors provide and renew Watchfire offers additional custom service contracts every day for Kohler Power Systems products. Contracts are tailored to meet customer needs/budgets such as annual, semi-annual, or quarterly visits. Some also include annual load bank testing, fuel polishing and fuel delivery services unique to each customer. Kohler is offering on a 5% discount on these services to Sourcewell members discussed later in the proposalcase by case base. * 53 Describe your payment terms and accepted payment methods. Traditional Watchfire’s standard payment terms are net 30for new customers require 50% down at time of order, with the remaining 50% due prior to shipment. POs will come from Sourcewell members We accept payments via check, ACH, Wire, or credit card. A 2% transaction processing fee applies to the local Kohler distributor, and as such the terms will be detailed on each quote/orderall credit card payments. Kohler and its authorized distributors understand that terms can vary from project to project depending on scope Watchfire also offers a 2% discount for up-front payments made in-full at time of work and can be flexible to support end user requirementsorder placement. See Appendix: Table 9 for Terms of Sale. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not offer such programs; howeverYes. Watchfire offers 12 to 24 month financing at our discretion, Kohler distributors may be able for customers with a favorable credit score who can provide financials for their current fiscal year (to assist Sourcewell members with leasing or financing options depending on the scope of work under the services category of products offereddate) and for two years prior. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process and template that we use to ensure that Sourcewell members receive the correct discount, and that the administrative fee is captured. Attached is a sample of the Sourcewell pricing template that we provide to our distributors. The pricing template contains the Sourcewell contract number, logo, and discount clearly highlighted to the customer. You can Please see the Sourcewell contract number at the top attached Terms of the document. All documentation is provided to Sourcewell members through our distribution network who provide their own unique documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” for an exampleSale and Service Agreement. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Sourcewell orders are fulfilled through our distributor network. Our authorized network of distributors can accept p-cards or credit cards as a form of payment, with an average transaction fee of 2% to the customerNo. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure Sourcewell members can easily procure products at competitive discounts, Kohler is offering a simplified discount model that will be easily understood by the Sourcewell member. Due to the customizable nature of the products involved, Kohler is providing a Watchfire offers an across-the-board discount off the configured list price. Freight, start-up, training, and maintenance agreements will be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler does have the ability to offer additional discounts on a case-by-case basis to Sourcewell members. We are offering the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% off list price for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the of all products and services offered. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler is proposing is a discount off “configured list price” due to the customizable nature of the products offered in this proposal. The discount off configured list price will be taken off the final bill of material once configured by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler is proposing a 5% discount off list price. -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler will review the opportunity and give a one-time consideration to provide an extra discount to the customer. If multiple units are purchased Kohler can consolidate freight to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, or nonstandard options will be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price at a 5% discount to Sourcewell customers. Some of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned with the 5% discount proposed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size of the equipment and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continueprovided. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? YesWarranties include all components, our standard warranty covers all productsparts and labor as outlined by the manufacturer. Critically, parts, and labor. We offer warranties ranging from 1 year up to 10 years. For more information on warranty, please see the attachments high-voltage batteries for new EVs fall under the mandated emissions warranty informationunder Federal EPA and CARB executive orders which require that EV Batteries and associated components offered by OEMs have an extended warranty based, to protect consumers in this instance of battery failure. The ZIP file attached “Warranty Policy and Procedures” has all relevant warranty infoThese warranties vary depending on class, but typically range from 8 or more years, or a minimum of 100,000 miles. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted These extended battery/powertrain warranties are a major benefit of going electric. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? YesCustomer guidelines are documented in the OEM warranty terms to ensure any component on the vehicle, warranties including electrification components are available ranging from 1-year/2000 hours, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while a reliability utility is out of specification plus up to 100 hours/year for maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is requirednot misused, or EPA certified abused, which could result in a premature failure. Partner OEM Warranties can be found attached to this RFP (SI) Gas engines need ref: “Warranties”). This does not affect in any way a Member's ability to be used. These restrictions do not necessarily affect the warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributorperform sanctioned Preventative Maintenance, Dealer Service, or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached Repair in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on the various warranty optionsline with Warranty guidelines. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes, Warranties cover the standard warranty includes up to 150-, 200- or 300-miles round trip with travel time included depending upon the product category and covers the expenses expense of technicians travel time and mileage to perform warranty warrantied repairs. The ZIP file mentioned previously has all relevant information, as outlined by the manufacturer. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have EVC and our Partner OEMs under this RFP are dedicated to servicing all products and services sold to Sourcwell Members in the U.S. and Canada. As EVC and Partner OEMs expand into Canada, we will rely firstly on our Partner OEM's Service Teams, and secondly on the EVC CEO's extensive heavy duty service available in all regions supported by the Kohler network (developed via affiliate company DEE over 20 years of Diesel Particulate Systems training) to service team and distributor service networkSourcewell Members. Sourcewell Participating entities in these Regions will be provided service for warranty repair from our distributor network supported by to the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if same standard as any issues arise the dedicated Sourcewell account team from Kohler is there to help available 24/7/365other Member/Customer. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in the Kohler proposal is covered by a Kohler warranty as Kohler is the manufacturer of these parts. There are no third-party items included in the Kohler proposal. If other items are negotiated between the Sourcewell member and local Kohler distributor, warranty on those items Warranty Service Items will be by other coverage not applicable in this agreement/proposalpassed on to Partner OEMs Direct Service or Dealer Service Teams. * 51 What are your proposed exchange and return programs and policies? Exchange program Only in extraordinary circumstances at EVC's sole discretion will exchanges and returns of equipment be considered or approved. EVC and our OEM Suppliers develop detailed product specification / documentation that the customer signs off on, before purchase orders are issued from EVC to suppliers. This ensures that the customer gets precisely the equipment required for their use case and purpose. If a customer were to request an exchange of a vehicle once delivered, it is explained unlikely that another customer would – at least for some time – have the same exact specification, in order to purchase the Kohler warranty statementsame vehicle. In instances where the vehicle is a more standard unit, at with fewer customer specific upfits, etc., then EVC may have the discretion ability to resell said unit. However, given any vehicle under this scenario would also no longer be considered “new,” but “used,” this would adversely impact the market value. Additionally, many Incentives and Rebates offered for Fleet Electrification require the vehicle be held and used for a certain period of Kohler Co.time. Should a customer request an exchange or return, defective product will then it would be repaired required of the customer or replaced. Due EVC (whoever directly received the Incentive) to ensure that the funds were appropriately returned to the size and customization of each product for a specific applicationissuing entity, be it federal, state or local incentives. For these reasons, returns are treated the same. Typically, damaged, or defective product is promptly repaired and exchanges can only be considered in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed informationextraordinary circumstances. * 52 Describe any service contract options for the items included in your proposal. Kohler distributors provide Many of our Partner OEMs offer a monthly maintenance program per vehicle. As an example, see Phoenix and renew service contracts every day for Kohler Motiv Power Systems productsextended warranty or maintenance brochures. Contracts are tailored As part of our offering to meet customer needs/budgets such as annual, semi-annual, Sourcewell we provide service to perform health checks on high volt batteries. This is important to inspect for bad cells that can lead to early battery degradation. This is also required by most battery manufacturers to comply with their emissions product warranty. Additionally offer quarterly BIT inspections for ▇▇▇ or quarterly visitsHydrogen FCEV's. Some also include annual load bank testing, fuel polishing and fuel delivery services unique to each customer. Kohler This is offering a 5% discount something that many service centers overlook because of their lack of knowledge on these services to Sourcewell members discussed later in the proposalnew technologies. * 53 Describe your payment terms and accepted payment methods. Traditional Standard payment terms are net 30Net 30 days from Shipment. POs will come from Sourcewell members to the local Kohler distributorWe accept checks, wire transfers, ACH, and as such the terms will be detailed on each quote/order. Kohler and its authorized distributors understand that terms can vary from project to project depending on scope of work and can be flexible to support end user requirementsP-Cards. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not Yes. EVC will offer such programs; howeverfinancial services, Kohler distributors may including through National Cooperative Leasing (NCL), a Sourcewell awarded vendor. The NCL Alternative Funding Solution video will be able to assist displayed at the bottom of EVC Sourcewell webpage. For Sourcewell members who seek financing, EVC assists with leasing or financing options depending on processing the scope of work under the services category of products offeredrequest. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process Please see attached suite of Transaction Documents uploaded with our RFP (ref: "City of Long Beach LOI and template that we use to ensure that Sourcewell members receive the correct discount, and that the administrative fee is captured. Attached is a sample of the Sourcewell pricing template that we provide to our distributors. The pricing template contains the Sourcewell contract number, logo, and discount clearly highlighted to the customer. You can see the Sourcewell contract number at the top of the document. All documentation is provided to Sourcewell members through our distribution network who provide their own unique documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” for an example. Transaction Documents") * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Sourcewell orders are fulfilled Yes, we accept P-Card procurement and payment process. Any fees associated with P-Card procurement and payment process will be passed through our distributor network. Our authorized network of distributors can accept p-cards or credit cards as a form of payment, with an average transaction fee of 2% to the customerMembership. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure Sourcewell members can easily procure products at competitive discountsOn behalf of its Partner OEMs, Kohler EVC is offering line-item discounts. Please refer to EVC Pricing File which is uploaded as part of this RFP submission. Each item/unit has a simplified discount model that will be easily understood by the Sourcewell member. Due unique SKU and Part Description to the customizable nature of the products involved, Kohler is providing a discount off the configured list price. Freight, start-up, training, and maintenance agreements will be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler does have the ability to offer additional discounts on a case-by-case basis to Sourcewell members. We are offering the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% off list price for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the ensure customers can match quoted products and services offeredwith awarded Sourcewell Contract Pricing, as published on Sourcewell's website or at ▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇▇. Each SKU includes an MSRP and Sourcewell Contract Price. Pricing is inclusive of the administrative remittance offered by EVC. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler is proposing is a discount off “configured Below shows the low - high percent of list price” due to the customizable nature of the products offered in this proposal, by brand. The discount off configured list price will be taken off the final bill of material once configured by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler is proposing a 5Phoenix 29.31% discount off list price. -30- 31.12% for gaseous generator products -32Motiv Power 5.33% for diesel generator products -30- 7.09% for industrial ATS (automatic transfer switch) -30SEA Electric 4.10% for residential products -5- 18.35% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. Harbinger 8.74% - 24.68% Kenworth EV 29.98% - 41.33% Hyzon 5.80% - 10.42% Evolectric 3.73% - 9.00% Odyne 24.29% - 24.97% BisonEV 27.57% - 28.37% Voltu 3.78% - 8.38% Cenntro 6.17% - 28.77% EVC 21.92% - 21.92% Volta Air 9.45% - 9.45% Noodoe 10.30% - 10.30% Siemens 72.67% - 72.67% Chargetronix 14.20% - 14.20% * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on For purchase of 10 or more units of equal value, EVC will offer a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler will review the opportunity and give a one-time consideration to provide an extra 1.5% discount to the customerall Sourcewell Members. If multiple For purchase of 20 or more units are purchased Kohler can consolidate freight of equal value, EVC will offer a 2.0% discount to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basisall Sourcewell Members. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, Open Market products or nonstandard options will Sourced Goods may be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price sold at a 5% discount to Sourcewell customersmaximum of “at cost plus 10%”, if and when applicable. Some When products represent a small percentage (<1.5%) of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned with the 5% discount proposed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entitycustomer, describe in detail Open Market Items will be passed through to customers “at cost” for the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size convenience of the equipment Member. EVC views this as our commitment to supporting Sourcewell Members needs first and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continueforemost. *

Appears in 1 contract

Sources: Contract

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? YesT2 warranty specific terms differ slightly by product line, our the standard warranty covers all products, documents for our Pay Station solution; PARCS ▇▇▇▇▇ hardware and software; our Flex Permits and Enforcement solution; and the UPsafety CityCite Permits and Enforcement solution are included in the supplemental information in the document section of the RFP response. Pay Stations – one year warranty. Standard warranty is return and repair of any defective parts, . Upgrades available to advanced exchange warranty. Software and laborfirmware are included in warranty coverage. We offer warranties ranging from 1 PARCS – one year up to 10 yearswarranty. For more information on Standard warranty is return and repair of any defective parts. Field technicians will be dispatched for cash handling units that require onsite support. Software and firmware are included in warranty coverage. Flex Permits and Enforcement – one year warranty, please see the attachments under the . Standard warranty informationis return and repair of any defective hardware parts. The ZIP file attached “Software and firmware are included in warranty coverage. UPsafety – one year hardware warranty. Standard warranty is return and repair of any defective parts. Extended warranty packages and special coverage including Preventative Maintenance are available at an additional charge. Warranty Policy and Procedures” has all relevant warranty info. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? YesT2 Warranties include standard exceptions for coverage, warranties including: o Negligence, mis-use or vandalism o Damage from extreme weather conditions o Unauthorized modifications of products o Pay Station batteries, paper and cleaning supplies o PARCS batteries, locks and keys are available ranging from 1-year/2000 hours, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while limited to a reliability utility is out of specification plus up to 100 hours/year for maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is required, or EPA certified (SI) Gas engines need to be used. These restrictions do not necessarily affect the 30 day replacement warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributor, Dealer or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on the various warranty options. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? YesThe T2 standard warranties cover parts, software and firmware, so the standard warranty includes up to 150-, 200- or 300-miles round trip with expense of a technician is not included. For optional service packages that include labor – travel time would be included depending upon the product category and covers the expenses of technicians travel time and mileage to perform warranty repairs. The ZIP file mentioned previously has all relevant informationin those optional services. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have service available in The T2 Pay Station product line support model is a return and repair or advanced exchange parts warranty, along maintenance coverage for all regions supported software elements. Local Pay Station resellers can provide additional on-site maintenance services if required by the Kohler service team customers. T2 uses a mix of employee field based technicians and distributor service network. Sourcewell entities will be provided service for warranty repair from technology implementation partners to support our distributor network supported by the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if any issues arise the dedicated Sourcewell account team from Kohler PARCS product line where on-site technical support is there to help available 24/7/365required. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in the Kohler proposal is covered T2 will provide warranty service coverage for products that we sell to our customers, including select items that are made by a Kohler warranty as Kohler is the manufacturer of these parts. There are no third-party items included in the Kohler proposalother manufacturers. If other items are negotiated between we include the Sourcewell member and local Kohler distributorproduct on our quote, then we will provide the warranty on those items will be by other coverage not applicable in this agreement/proposal. * 51 50 What are your proposed exchange and return programs and policies? Exchange program T2 uses a Returns Material Authorization (RMA) authorization process to track all customer returns and subsequent shipment of repaired parts to customers. The customer is explained responsible for freight to T2; T2 covers the freight for the repaired part back to the customer. For Advanced Replacement service, the customer is charged for the part if the designated defective part is not returned to T2 within 30 days. Additional details are included in the Kohler warranty statement, at the discretion of Kohler Co., defective product will be repaired or replaced. Due to the size Warranty and customization of each product for a specific application, returns are treated the same. Typically, damaged, or defective product is promptly repaired Support documents in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed informationsupplemental information portion of our RFP response. * 52 51 Describe any service contract options for the items included in your proposal. Kohler distributors provide T2 offers a variety of warranty programs for customers to best match their support requirements. In addition to standard return and renew service contracts every day repair parts warranty, we offer upgrades to return and repair service, as well as options for Kohler Power Systems productsPreventative Maintenance and other supplemental support services. Contracts Additional details are tailored to meet customer needs/budgets such as annual, semi-annual, or quarterly visits. Some also include annual load bank testing, fuel polishing and fuel delivery services unique to each customer. Kohler is offering a 5% discount on these services to Sourcewell members discussed later included in the proposalWarranty and Support documents in the supplemental information portion of our RFP response. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 52 Describe any performance standards or guarantees that apply to your services T2's suite of cloud-based software solutions are housed in a highly secure data center environment with superior reliability and scalability to ensure maximum availability for our customers. Please see the document “Benefits of Hosting” to review the key attributes of our hosting environment. T2 manages the complexity of security, availability and redundancy, and an automatically update your system environment as new versions of our applications with new capabilities become available. All of our T2 solutions are PCI DSS certified, and T2 systems is listed as a PCI DSS Level 1 Service Provider, keeping up with the latest requirements from a data security perspective. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) In the supplemental warranty and service information, T2 has included our Support Service level agreement which provides details on our incident priority categorization and response targets by severity level. In that same section, we have provided the details of our secure, scalable, reliable cloud environment that has provided an average solution up-time in excess of 99.99% over the last trailing 12 months. Internally we have a culture of continuous improvement and use a variety of metrics on project delivery effectiveness, sales coverage, win rate and close rate, market penetration, service delivery, support issue resolution, including automated resolution, etc. to help us manage our key process to drive increasing value for our customers. * 54 Describe your payment terms and accepted payment methods. Traditional ? T2's standard payment terms are net 30. POs will come from Sourcewell members to the local Kohler distributor30 days, and as such the terms will be detailed on each quote/order. Kohler we accept ACH and its authorized distributors understand that terms can vary from project EFT transactions, physical checks via lockbox and credit card payments, which are subject to project depending on scope of work and can be flexible to support end user requirementsa 2.5% fee. * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not offer such programs; howeverT2 works with Fleetwood Finance Leasing, Kohler distributors may be able LLC to assist Sourcewell members provide leasing services for our customers. Fleetwood Finance Leasing has extensive experience in the government and education services and can provide leasing options for all T2 solutions, allowing participating entities to conserve capital and match project costs with leasing or financing options depending on revenue over the scope life of work under the services category of products offereda parking technology implementation. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process and template T2's most common transaction document is the quote form, which details the specific product-code level configuration that we the customer is purchasing. These T2 quote documents are typically what our customers use to ensure that Sourcewell members receive the correct discountcreate their internal PO's where required, and that automatically drive T2 project invoicing. Examples of T2 quote documents are included in the administrative fee is captured. Attached is a sample of the Sourcewell pricing template that we provide supplemental information with this RFP response, in addition to our distributors. The pricing template contains the Sourcewell contract number, logo, Warranty and discount clearly highlighted to the customer. You can see the Sourcewell contract number at the top of the Maintenance programs and Service Level Agreement document. All documentation is provided T2 will work with Sourcewell participating entities to Sourcewell members through our distribution network who provide create transaction documents that meet their own unique requirements and can work with customer contract and PO documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” for an exampleas applicable. * 56 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Sourcewell orders are fulfilled through our distributor network. Our authorized network of distributors can accept pT2 accepts credit cards, including P-cards or credit cards as subject to a form of payment, with an average 2.5% transaction fee of 2% to the customerfee. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure T2's pricing model for Sourcewell members can easily procure products at competitive discountsparticipating entities is designed to provide preferential market-based pricing for each T2 solution offered, Kohler is offering a simplified discount model that will be easily understood and to provide Sourcewell program entities additional financial incentives as they add more T2 solutions. We have established discounted pricing by the Sourcewell member. Due to the customizable nature solution category and all of the products involved, Kohler is providing a discount off SKU's in the configured list price. Freight, start-up, training, and maintenance agreements will solution category would be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler does have the ability to offer additional discounts on a case-by-case basis to Sourcewell memberseligible for that discount. We are offering have provided the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS detailed SKU (automatic transfer switchproduct code) -30% for residential products -5% off list price for services The attached level pricing lists in our supplemental document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products section and services offered. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents have also provided a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler is proposing is a discount off “configured list price” due to the customizable nature summary of the products offered in this proposal. The discount off configured list price will be taken off the final bill of material once configured overall pricing structure by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler is proposing a 5% discount off list price. -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler will review the opportunity and give a one-time consideration to provide an extra discount to the customer. If multiple units are purchased Kohler can consolidate freight to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, or nonstandard options will be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price at a 5% discount to Sourcewell customers. Some of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned with the 5% discount proposed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size of the equipment and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continuesolution. *

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Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Yes, our standard warranty covers all products, parts, and labor. We offer warranties ranging from 1 year up to 10 years. For more information on warranty, please see the attachments under the warranty information. The ZIP file attached “Warranty Policy and Procedures” has all relevant warranty info. TP5180 – Warranty Policies and Procedures TP5374- Stationery and Prime Power Warranty TP5820- Warranty Program Features TP6170- Industrial Trailer Mounted * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Yes, warranties are available ranging from 1-year/2000 hours, whichever occurs first through optional 10-year warranties. Per EPA (Environmental Protection Agency) laws Stationary Emergency Power Systems can only be operated while a reliability utility is out of specification plus up to 100 hours/year for maintenance and readiness testing. For Stationary Non- Emergency and mobile diesel powered (CI) units EPA T4 Certification is required, or EPA certified (SI) Gas engines need to be used. These restrictions do not necessarily affect the warranty but misuse/application of EPA law is illegal. Start-up must be performed by Kohler Distributor, Dealer or Authorized Representative within 24 months of shipment. For more detailed information, please see the ZIP file attached in the warranty information section. Please see TP5374 mentioned in previous response, as well as TP5820 “Industrial Generator Set Limited Warranties” that provides more details on the various warranty options. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes, the standard warranty includes up to 150-, 200- or 300-miles round trip with travel time included depending upon the product category and covers the expenses of technicians travel time and mileage to perform warranty repairs. The ZIP file mentioned previously has all relevant information. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have service available in all regions supported by the Kohler service team and distributor service network. Sourcewell entities will be provided service for warranty repair from our distributor network supported by the Kohler service team at the factory. The local distributor in the Sourcewell entity's location will be the primary point of contact for service issues, and if any issues arise the dedicated Sourcewell account team from Kohler is there to help available 24/7/365. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Everything included in the Kohler proposal is covered by a Kohler warranty as Kohler is the manufacturer of these parts. There are no third-party items included in the Kohler proposal. If other items are negotiated between the Sourcewell member and local Kohler distributor, warranty on those items will be by other coverage not applicable in this agreement/proposal. * 51 What are your proposed exchange and return programs and policies? Exchange program is explained in the Kohler warranty statement, at the discretion of Kohler Co., defective product will be repaired or replaced. Due to the size and customization of each product for a specific application, returns are treated the same. Typically, damaged, or defective product is promptly repaired in the field at site by the local Kohler distributor and if needed with factory help. Please refer to the attached ZIP file in the warranty section for detailed information. * 52 Describe any service contract options for the items included in your proposal. Kohler distributors provide and renew service contracts every day for Kohler Power Systems products. Contracts are tailored to meet customer needs/budgets such as annual, semi-annual, or quarterly visits. Some also include annual load bank testing, fuel polishing and fuel delivery services unique to each customer. Kohler is offering a 5% discount on these services to Sourcewell members discussed later in the proposal. * 53 Describe your payment terms and accepted payment methods. Traditional payment terms are net 30. POs will come from Sourcewell members to the local Kohler distributor, and as such the terms will be detailed on each quote/order. Kohler and its authorized distributors understand that terms can vary from project to project depending on scope of work and can be flexible to support end user requirements. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Kohler does not offer such programs; however, Kohler distributors may be able to assist Sourcewell members with leasing or financing options depending on the scope of work under the services category of products offered. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard process and template that we use to ensure that Sourcewell members receive the correct discount, and that the administrative fee is captured. Attached is a sample of the Sourcewell pricing template that we provide to our distributors. The pricing template contains the Sourcewell contract number, logo, and discount clearly highlighted to the customer. You can see the Sourcewell contract number at the top of the document. All documentation is provided to Sourcewell members through our distribution network who provide their own unique documents to the Sourcewell members. Please see, “Blank Sourcewell Copy Template” for an example. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Sourcewell orders are fulfilled through our distributor network. Our authorized network of distributors can accept p-cards or credit cards as a form of payment, with an average transaction fee of 2% to the customer. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. To ensure Sourcewell members can easily procure products at competitive discounts, Kohler is offering a simplified discount model that will be easily understood by the Sourcewell member. Due to the customizable nature of the products involved, Kohler is providing a discount off the configured list price. Freight, start-up, training, and maintenance agreements will be considered services. The discounts offered to Sourcewell members are better than what is widely available to non-members. Kohler ▇▇▇▇▇▇ does have the ability to offer additional discounts on a case-by-case basis to Sourcewell members. We are offering the following discount percentages off configured list price: -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% off list price for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The product pricing that Kohler ▇▇▇▇▇▇ is proposing is a discount off “configured list price” due to the customizable nature of the products offered in this proposal. The discount off configured list price will be taken off the final bill of material once configured by the Kohler distributor and confirmed by the Kohler account manager following the proposed discount structure below. For services Kohler ▇▇▇▇▇▇ is proposing a 5% discount off list price. -30% for gaseous generator products -32% for diesel generator products -30% for industrial ATS (automatic transfer switch) -30% for residential products -5% for services The attached document titled, “Kohler Sourcewell Pricing 2022” holds further details on the products and services offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. These discounts and rebates are considered on a case-by-case basis because in Kohler's experience most projects typically involve just one electrical power system. In cases where multiple systems are quoted/purchased at the same time, Kohler ▇▇▇▇▇▇ will review the opportunity and give a one-time consideration to provide an extra discount to the customer. If multiple units are purchased Kohler can consolidate freight to minimize cost for the end user. Rebate programs are not typical in this product line/industry as most customers purchase one or less electric power systems per year, however if larger volumes are purchased, we will review a volume discount on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced, open market, or nonstandard options will be priced and fulfilled by the local Kohler authorized distributor per the Sourcewell discount schedule off list price at a 5% discount to Sourcewell customers. Some of these items can include fuel, storage tanks, testing/permits, service contracts, rental equipment, and parts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Kohler does not automatically include freight costs at time of bid. Sourcewell members can request a Kohler ▇▇▇▇▇▇ preferred carrier freight quote through their distributor if they wish. If Sourcewell members can obtain freight at a lower rate, Kohler will mark the order as customer pick-up, FOB origin. Installation is performed by others due to coordination involving 3rd parties (i.e., architect, engineers, general contractors, and sub- contractors) to ensure building codes and inspections are met. Installation, supervision, start-up, and training will be quoted by the Kohler distributor and listed as separate line items as a service aligned with the 5% discount proposed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. ▇▇▇▇▇▇▇ is quoted FOB Sheboygan, WI, 53083. Freight cost is determined by the size of the equipment and the shipping method required. The smaller product can be shipped by LTL (Less Than Truckload), whereas larger product requires specialized trailers such as drop deck, double drop, and low-boys, and can even require multiple trucks. Kohler ▇▇▇▇▇▇ is not involved in the arrangement of on-site delivery and off-loading. That is arranged through ▇▇▇▇▇▇'▇ authorized distributor, Sourcewell member, and necessary onsite personnel. If special equipment is required for installation, like cranes, quotes will need to be obtained through a 3rd party. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, or any offshore deliveries that require multiple-stage shipments and are quoted FOB Kohler. The first leg of the shipment is handled the same as if it were delivered to a site in the continental United States. The difference is that the first destination will be to a port on the coast where the equipment will be loaded onto a barge then shipped via ocean to its second destination. Canadian shipments will follow the same process as shipping to the lower 48 states. Special guidelines are followed by truckers when traveling over ice roads in northern territories to ensure the safety of equipment and driver. Whenever product leaves the United States proper export and import documents are maintained by Kohler's international traffic team to ensure smooth crossing at the border. Kohler can help in coordinating export packaging, if necessary, through a third party. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Two unique delivery methods that Kohler offers are the preferred carrier program for generators 700kW+ and split shipments. Through the preferred carrier program, Sourcewell members can capitalize on Kohler's partnership with local carriers. This benefit offers lower freight rates and peace of mind in knowing that equipment is being moved by the best in the industry. Split shipments are available when some equipment, like an Automatic Transfer Switch, is needed on site before the generator so that certain on-site construction can continue. *

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