Litigation Support Services. Although the parties acknowledge that the Services may be sought by Customer at the direction of Customer’s legal counsel, it is neither ▇▇▇▇▇▇▇▇'s nor Customer's intention for Symantec to perform Litigation Support Services. If, however, Symantec is later compelled to perform any Litigation Support Services, Customer and Symantec agree the following would apply to those Litigation Support Services regardless of whether such Litigation Support Services are sought directly by Customer or by a third party, and notwithstanding any conflict with other terms: Privilege. If Customer has listed General Counsel contact information in the Required Contact Information Form or has otherwise entered into a separate agreement confirming that the engagement is being conducted at the request of, and at the direction of, ▇▇▇▇▇▇▇▇’s legal counsel, Symantec will work with all reasonable requests from Customer's legal counsel to preserve any attorney-client, attorney work product, or other applicable privileges. Symantec will treat all findings, reports and documentation it provides to Customer as part of the Services as Confidential Information. Indemnification. Customer will fully indemnify and reimburse Symantec for all losses, damages, liabilities, expenses, costs, and fees (including reasonable attorney's fees) and for Symantec personnel time (at the hourly rate listed above for Litigation Support Services) incurred in connection with any allegation, claim, demand, subpoena, or legal proceeding (including those involving a governmental entity) arising from any incident for which Customer has engaged Symantec to provide the Services, regardless of fault.
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Sources: Service Description, Service Description
Litigation Support Services. Although the parties acknowledge that the Services may be sought by Customer at the direction of Customer’s legal counsel, it is neither ▇▇▇▇▇▇▇▇Symantec's nor Customer's intention for Symantec to perform Litigation Support Services. If, however, Symantec is later compelled to perform any Litigation Support Services, Customer and Symantec agree the following would apply to those Litigation Support Services regardless of whether such Litigation Support Services are sought directly by Customer or by a third party, and notwithstanding any conflict with other terms: Privilege. If Customer has listed General Counsel contact information in the Required Contact Information Form or has otherwise entered into a separate agreement confirming that the engagement is being conducted at the request of, and at the direction of, ▇▇▇▇▇▇▇▇’s legal counsel, Symantec will work with all reasonable requests from Customer's legal counsel to preserve any attorney-client, attorney work product, or other applicable privileges. Symantec will treat all findings, reports and documentation it provides to Customer as part of the Services as Confidential Information. Indemnification. Customer will fully indemnify and reimburse Symantec for all losses, damages, liabilities, expenses, costs, and fees (including reasonable attorney's fees) and for Symantec personnel time (at the hourly rate listed above for Litigation Support Services) incurred in connection with any allegation, claim, demand, subpoena, or legal proceeding (including those involving a governmental entity) arising from any incident for which Customer has engaged Symantec to provide the Services, regardless of fault.
Appears in 2 contracts
Sources: Service Description, Service Description
Litigation Support Services. Although the parties acknowledge that the Services may be sought by Customer at the direction of Customer’s legal counsel, it is neither ▇▇▇▇▇▇▇▇'s nor Customer's intention for Symantec to perform Litigation Support Services. If, however, Symantec is later compelled to perform any Litigation Support Services, Customer and Symantec agree the following would apply to those Litigation Support Services regardless of whether such Litigation Support Services are sought directly by Customer or by a third party, and notwithstanding any conflict with other terms: Privilege. If Customer has listed General Counsel contact information in the Required Contact Information Form or has otherwise entered into a separate agreement confirming that the engagement is being conducted at the request of, and at the direction of, ▇▇▇▇▇▇▇▇Customer’s legal counsel, Symantec will work with all reasonable requests from Customer's legal counsel to preserve any attorney-attorney‐ client, attorney work product, or other applicable privileges. Symantec will treat all findings, reports and documentation it provides to Customer as part of the Services as Confidential Information. Indemnification. Customer will fully indemnify and reimburse Symantec for all losses, damages, liabilities, expenses, costs, and fees (including reasonable attorney's fees) and for Symantec personnel time (at the hourly rate listed above for Litigation Support Services) incurred in connection with any allegation, claim, demand, subpoena, or legal proceeding (including those involving a governmental entity) arising from any incident for which Customer has engaged Symantec to provide the Services, regardless of fault.
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