Common use of Loop Testing/Trouble Reporting Clause in Contracts

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks will be responsible for testing and isolating troubles on the Loops. Telepak Networks must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks will be required to provide the results of the Telepak Networks test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks FeroNetworks will be responsible for testing and isolating troubles on the Loops. Telepak Networks FeroNetworks must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks FeroNetworks will be required to provide the results of the Telepak Networks FeroNetworks test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks FeroNetworks has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks FeroNetworks reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks FeroNetworks for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks FeroNetworks (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks FeroNetworks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Metro Teleconnect will be responsible for testing and isolating troubles on the Loops. Telepak Networks Metro Teleconnect must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Metro Teleconnect will be required to provide the results of the Telepak Networks Metro Teleconnect test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Metro Teleconnect has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Metro Teleconnect reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Metro Teleconnect for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Metro Teleconnect (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Metro Teleconnect for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks WorldxChange will be responsible for testing and isolating troubles on the Loops. Telepak Networks WorldxChange must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks WorldxChange will be required to provide the results of the Telepak Networks test WorldxChange tests which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks WorldxChange has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks WorldxChange reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks WorldxChange for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks WorldxChange (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks WorldxChange for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks InterGlobe will be responsible for testing and isolating troubles on the Loops. Telepak Networks InterGlobe must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks InterGlobe will be required to provide the results of the Telepak Networks InterGlobe test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks InterGlobe has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks InterGlobe reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks InterGlobe for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks InterGlobe (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks InterGlobe for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks EZ Phone will be responsible for testing and isolating troubles on the Loops. Telepak Networks EZ Phone must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks EZ Phone will be required to provide the results of the Telepak Networks EZ Phone test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks EZ Phone has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks EZ Phone reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks EZ Phone for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks EZ Phone (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks EZ Phone for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks ConnectNow! will be responsible for testing and isolating troubles on the Loops. Telepak Networks ConnectNow! must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks ConnectNow! will be required to provide the results of the Telepak Networks ConnectNow! test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks ConnectNow! has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks ConnectNow! reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks ConnectNow! for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks ConnectNow! (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks ConnectNow! for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Symtelco will be responsible for testing and isolating troubles on the Loops. Telepak Networks Symtelco must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Symtelco will be required to provide the results of the Telepak Networks test Symtelco tests which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Symtelco has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Symtelco reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Symtelco for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks Symtelco (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Symtelco for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks TeleConex will be responsible for testing and isolating troubles on the Loops. Telepak Networks TeleConex must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks TeleConex will be required to provide the results of the Telepak Networks TeleConex test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks TeleConex has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks TeleConex reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks TeleConex for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks TeleConex (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks TeleConex for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks AirCover will be responsible for testing and isolating troubles on the Loops. Telepak Networks AirCover must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks AirCover will be required to provide the results of the Telepak Networks AirCover test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks AirCover has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks AirCover reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks AirCover for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks AirCover (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks AirCover for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Ruddata will be responsible for testing and isolating troubles on the Loops. Telepak Networks Ruddata must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Ruddata will be required to provide the results of the Telepak Networks Ruddata test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Ruddata has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Ruddata reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Ruddata for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Ruddata (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Ruddata for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Seven Bridges will be responsible for testing and isolating troubles on the Loops. Telepak Networks Seven Bridges must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, AMENDMENT EXHIBIT 1 UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Seven Bridges will be required to provide the results of the Telepak Networks Seven Bridges test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Seven Bridges has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Seven Bridges reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Seven Bridges for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Seven Bridges (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ Seven ▇▇▇▇▇▇▇ Networks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks MTS Communications will be responsible for testing and isolating troubles on the Loops. Telepak Networks MTS Communications must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks MTS Communications will be required to provide the results of the Telepak Networks MTS Communications test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks MTS Communications has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks MTS Communications reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks MTS Communications for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks MTS Communications (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks MTS Communications for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks AmeriMex will be responsible for testing and isolating troubles on the Loops. Telepak Networks AmeriMex must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth ▇▇▇▇▇▇▇▇▇ at the time of the trouble report, Telepak Networks AmeriMex will be required to provide the results of the Telepak Networks test AmeriMex tests which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks AmeriMex has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks AmeriMex reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks AmeriMex for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks AmeriMex (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks bill AmeriMex for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Nex-Phon will be responsible for testing and isolating troubles on the Loops. Telepak Networks Nex- Phon must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Nex-Phon will be required to provide the results of the Telepak Networks Nex-Phon test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Nex-Phon has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Nex-Phon reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Nex-Phon for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Nex-Phon (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks bill Nex- Phon for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks MyLineToo will be responsible for testing and isolating troubles on the Loops. Telepak Networks MyLineToo must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks MyLineToo will be required to provide the results of the Telepak Networks MyLineToo test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks MyLineToo has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks MyLineToo reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks MyLineToo for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks MyLineToo (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks bill MyLineToo for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks e-Tel will be responsible for testing and isolating troubles on the Loops. Telepak Networks e-Tel must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks e-Tel will be required to provide the results of the Telepak Networks e-Tel test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks e-Tel has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks e-Tel reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks e-Tel for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks e-Tel (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks e-Tel for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks International Telnet will be responsible for testing and isolating troubles on the Loops. Telepak Networks International Telnet must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks International Telnet will be required to provide the results of the Telepak Networks International Telnet test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks International Telnet has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks International Telnet reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks International Telnet for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks International Telnet (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks bill International Telnet for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks AirCover will be responsible for testing and isolating troubles on the Loops. Telepak Networks AirCover must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks AirCover will be required to provide the results of the Telepak Networks AirCover test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks AirCover has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks AirCover reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks AirCover for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks AirCover (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks bill AirCover for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks ABC Telcom will be responsible for testing and isolating troubles on the Loops. Telepak Networks ABC Telcom must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks ABC Telcom will be required to provide the results of the Telepak Networks test ABC Telcom tests which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks ABC Telcom has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks ABC Telcom reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks ABC Telcom for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks ABC Telcom (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks ABC Telcom for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks DPI Teleconnect will be responsible for testing and isolating troubles on the Loops. Telepak Networks DPI Teleconnect must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks DPI Teleconnect will be required to provide the results of the Telepak Networks DPI Teleconnect test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks DPI Teleconnect has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks DPI Teleconnect reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks DPI Teleconnect for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks DPI Teleconnect (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks DPI Teleconnect for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Georgia Prepaid will be responsible for testing and isolating troubles on the Loops. Telepak Networks Georgia Prepaid must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, AMENDMENT EXHIBIT 1 UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Georgia Prepaid will be required to provide the results of the Telepak Networks Georgia Prepaid test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Georgia Prepaid has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Georgia Prepaid reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Georgia Prepaid for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Georgia Prepaid (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Georgia Prepaid for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Knology will be responsible for testing and isolating troubles on the Loops. Telepak Networks Knology must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Knology will be required to provide the results of the Telepak Networks Knology test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 2.1.10.1 Once Telepak Networks Knology has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 2.1.10.2 If Telepak Networks Knology reports a trouble on a non-designed or designed Loop and no trouble actually existsexists on BellSouth’s network, BellSouth will charge Telepak Networks Knology for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination Maintenance of Service rates from BellSouth’s FCC #1 Section 13.3.1 (E). 2.1.10.3 For voice grade Loop orders (or state tariffsorders for Loops intended to provide voice grade services), Knology shall have dial-tone available for that Loop 48 hours prior to the Loop order completion due date.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks EZ Phone will be responsible for testing and isolating troubles on the Loops. Telepak Networks EZ Phone must test and isolate trouble to the BellSouth portion of a designed/non-non- designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks EZ Phone will be required to provide the results of the Telepak Networks test EZ Phone tests which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks EZ Phone has isolated a trouble to the BellSouth provided Loop, and had has issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks EZ Phone reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks EZ Phone for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-userEnd User’s location more than once due to incorrect or incomplete information provided by Telepak Networks EZ Phone (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks EZ Phone for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks BroadRiver will be responsible for testing and isolating troubles on the Loops. Telepak Networks BroadRiver must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, AMENDMENT EXHIBIT 1 UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks BroadRiver will be required to provide the results of the Telepak Networks BroadRiver test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks BroadRiver has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks BroadRiver reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks BroadRiver for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks BroadRiver (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ Networks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Unity Acquisition will be responsible for testing and isolating troubles on the Loops. Telepak Networks Unity Acquisition must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Unity Acquisition will be required to provide the results of the Telepak Networks Unity Acquisition test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Unity Acquisition has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Unity Acquisition reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Unity Acquisition for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Unity Acquisition (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Unity Acquisition for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks BULLSEYE will be responsible for testing and isolating troubles on the Loops. Telepak Networks BULLSEYE must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks BULLSEYE will be required to provide the results of the Telepak Networks BULLSEYE test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks BULLSEYE has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks BULLSEYE reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks BULLSEYE for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks BULLSEYE (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks BULLSEYE for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Deland Actel will be responsible for testing and isolating troubles on the Loops. Telepak Networks Deland Actel must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks Deland Actel will be required to provide the results of the Telepak Networks Deland Actel test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Deland Actel has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Deland Actel reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Deland Actel for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Deland Actel (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Actel for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks SC Net will be responsible for testing and isolating troubles on the Loops. Telepak Networks SC Net must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before AMENDMENT EXHIBIT 1 Attachment 2 Page 8 reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks SC Net will be required to provide the results of the Telepak Networks SC Net test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks SC Net has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks SC Net reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks SC Net for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks SC Net (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks SC Net for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks Excel will be responsible for testing and isolating troubles on the Loops. Telepak Networks Excel must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble AMENDMENT EXHIBIT 1 Attachment 2 Page 8 report, Telepak Networks Excel will be required to provide the results of the Telepak Networks Excel test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks Excel has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks Excel reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks Excel for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks Excel (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks Excel for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks For UNE Loops, TCG will be responsible for testing and isolating troubles on the Loops. Telepak Networks TCG must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks TCG will be required to provide the results of the Telepak Networks TCG test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks TCG has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks TCG reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks TCG for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks TCG (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks TCG for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. In the event that BellSouth technician misreads, misconnects, mislabels, etc., and is required to redispatch to complete the order, BellSouth shall bear the cost of the redispatch. BellSouth will assess the applicable Trouble Determination Maintenance of Service rates from BellSouth’s FCC or state tariffsas set forth in Exhibit 1 of section 2.1.5.2.

Loop Testing/Trouble Reporting. 2.1.6.1 Telepak Networks VarTec will be responsible for testing and isolating troubles on the Loops. Telepak Networks VarTec must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before AMENDMENT EXHIBIT 1 Attachment 2 Page 8 reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks VarTec will be required to provide the results of the Telepak Networks VarTec test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks VarTec has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks VarTec reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks VarTec for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks VarTec (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks VarTec for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.