Mailing Lists. i. Generate and provide mailing lists to an SJCE-designated printer, within seven (7) business days of SJCE’s request according to written parameters provided by SJCE, for each of the following: a. Mass enrollment notifications during statutory enrollment periods; b. Late payment notifications to CCA Service customers that are over 90 days or $250 overdue, generated on a monthly basis; c. New CCA Service account/new move-in customer enrollments (during non-enrollment and statutory enrollment periods) within seven (7) days of enrollment receipt of CCASR; d. 100% renewable option residential welcome packets within seven (7) days of opt up request; e. Opt out confirmation letters within seven (7) days of opt out request; f. Welcome Back to SJCE confirmation letters within seven (7) days of re-enrollment; g. Welcome to NEM program confirmation letters with seven (7) days of notification from PG&E of rate change to NEM; h. Customers eligible for SJCE’s Net Energy Metering annual settlement process based on SJCE’s current NEM program; and i. Other mailing lists as requested, such as SJCE program participation and changes in rates. ii. All mailing lists must adhere to the following parameters, unless otherwise specified by SJCE: a. Remove duplicate occurrences of identical Service Agreement account holder name and full mailing address. b. Remove Direct Access customers. c. Send the above lists to SJCE staff via SFTP for review and/or to SJCE’s designated printer via SFTP, in accordance with SJCE’s request.
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Sources: Professional Services Agreement, Professional Services Agreement