Maintenance Window. Genuity shall provide a maintenance window from 1:00 ------------------ AM to 7:00 AM local time of the affected Network elements. Genuity shall provide the planned maintenance notice to a ▇▇▇▇ Atlantic designated e-mail address followed up by a telephone call to the ▇▇▇▇ Atlantic designated maintenance contact(s) as specified in the POC Information/Escalation, Attachment ▇. ▇▇▇▇ Atlantic shall notify End Users of a scheduled outage. If a ▇▇▇▇ Atlantic End User requests a postponement of the outage, Genuity will use commercially reasonable efforts to accommodate the requested postponement. If during a scheduled maintenance window an unplanned outage occurs, ▇▇▇▇ Atlantic shall report such outage(s) pursuant to the trouble reporting process set forth in Attachment G and any relevant SLAs shall apply. ▇▇▇▇ Atlantic shall provide End User categories, and the order in which ▇▇▇▇ Atlantic wishes them to be restored in the event of a Network outage and Genuity will use commercially reasonable efforts to accommodate this order. Within four (4) months after the Effective Date of the Agreement, the Parties shall complete a mutually agreeable plan pursuant to which Genuity shall change the maintenance window to 1:00 A.M. to 6:00 A.M. local time of the affected network elements.
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Sources: Purchase, Resale and Marketing Agreement (Genuity Inc), Purchase, Resale and Marketing Agreement (Genuity Inc)