Common use of Managed Service Support Hours Clause in Contracts

Managed Service Support Hours. The Payroll Team will deal with pay enquiries, operational and schedule enquiries. The Payroll Team will be contactable between the following hours excluding weekends and English bank and public holidays. • 09:00 to 17:00

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Managed Service Support Hours. The Payroll Team will deal with pay enquiries, operational and schedule enquiries. The Payroll Team will be contactable between the following hours excluding weekends and English bank and public holidays. • 09:00 to 17:00to

Appears in 1 contract

Sources: Master Services Agreement