Common use of MANAGEMENT OF THE SERVICE Clause in Contracts

MANAGEMENT OF THE SERVICE. 5.1. The Finance Manager: Neighbourhood and Climate Change is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Finance Manager: Neighbourhood and Climate Change. • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Finance Manager: Neighbourhood and Climate Change will report to the Corporate Director of Neighbourhoods & Climate Change and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Finance Manager: Neighbourhood and Climate Change and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Finance Manager: Neighbourhood and Climate Change should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Services staff when required • Timely contact with the Finance Manager: Neighbourhood and Climate Change / Principal Accountant: Environmental Services • Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate Change(Financial Services). •  In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ •  E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ •  Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) will report to the Corporate Director of Neighbourhoods & Climate Change Neighbourhood Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇ ▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇.▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Direct Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- •  Responses to reports are received within timescales specified •  Information is provided to substantiate the implementation of any recommendations when requested •  Co-operation with Support Services staff when required •  Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) / Principal Accountant: Environmental Direct Services •  Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate Change(Financial Services). •  In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ •  E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ •  Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) will report to the Corporate Director of Neighbourhoods & Climate Change Regeneration and Local Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Direct Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- •  Responses to reports are received within timescales specified •  Information is provided to substantiate the implementation of any recommendations when requested •  Co-operation with Support Services staff when required •  Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) / Principal Accountant: Environmental Direct Services •  Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate Change(Financial Services). • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) will report to the Corporate Director of Neighbourhoods & Climate Change Neighbourhood Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇ ▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇.▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Direct Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual normal budget timetable timetable. (final Final confirmation of the support service fee provision must be agreed no later than the 31st 15th January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Services staff when required • Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change / Principal (Financial Services)/Principal Accountant: Environmental Direct Services • Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate ChangeTransactional Services. • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services will report to the Corporate Director of Neighbourhoods & Climate Change and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Interim Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change Transactional Services should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇, Interim Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Services staff when required • Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change Transactional Services / Principal Accountant: Environmental Services • Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change Transactional Services is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate ChangeTransactional Services. •  In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ •  E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ •  Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services will report to the Corporate Director of Neighbourhoods & Climate Change Regeneration and Local Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change Transactional Services should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- •  Responses to reports are received within timescales specified •  Information is provided to substantiate the implementation of any recommendations when requested •  Co-operation with Support Services staff when required •  Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change Transactional Services / Principal Accountant: Environmental Services •  Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate Change(Financial Services). • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) will report to the Corporate Director of Neighbourhoods & Climate Change Neighbourhood Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇ ▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇.▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Direct Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided to substantiate the implementation of any recommendations when requested • Co-operation with Support Services staff when required • Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) / Principal Accountant: Environmental Direct Services • Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate Change(Financial Services). • In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ • E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ • Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) will report to the Corporate Director of Neighbourhoods & Climate Change Neighbourhood Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) and the Bereavement Services Manager Crematorium Superintendent & Registrar will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change (Financial Services) should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇ ▇▇ ▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇.▇.▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Services Head of Finance (under delegated responsibilityFinancial Services) will meet with the Bereavement Services Manager Crematorium Superintendent & Registrar each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual normal budget timetable timetable. (final Final confirmation of the support service fee provision must be agreed no later than the 31st January 31 March in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager Crematorium Superintendent & Registrar is responsible for ensuring:- • Responses to reports are received within timescales specified • Information is provided Providing information to substantiate the implementation of any recommendations when requested • Co-operation operating with Support Services staff when required • Timely contact Liaising with the Head of Finance Manager(Financial Services)/Principal Accountant : Neighbourhood and Climate Change / Principal Accountant: Environmental Direct Services • Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.

MANAGEMENT OF THE SERVICE. 5.1. The ▇▇▇▇ ▇▇▇▇▇, Head of Finance Manager: Neighbourhood and Climate Change Transactional Services is responsible for the overall management and delivery of the support service functions and will (under delegated responsibility) in practice fulfil the role of the Treasurer for the Joint Committee. Any queries arising from financial and other relevant reports and any general day to day enquiries about the service should be addressed to the Head of Finance Manager: Neighbourhood and Climate ChangeTransactional Services. •  In person at ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ •  E-mail: ▇▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ •  Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.2. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services will report to the Corporate Director of Neighbourhoods & Climate Change Regeneration and Local Services and to the Corporate Director of Resources and Treasurer to the Joint Committee and to the Mountsett Crematorium Joint Committee. 5.3. The Head of Finance Manager: Neighbourhood and Climate Change Transactional Services and the Bereavement Services Manager will meet periodically to review performance on delivering agreed services and agree any changes to the delivery of the Service. Such meetings may be attended by other such persons as either party may wish. 5.4. The Corporate Director of Resources at the Council is ultimately responsible for the performance and effectiveness of services provided to the Joint Committee under this agreement. Any issues concerning any aspect of the delivery of the service or terms of this agreement that can not be satisfactorily resolved with Head of Finance Manager: Neighbourhood and Climate Change Transactional Services should be referred to the Council’s Corporate Director: Resources. Contact details are: ▇▇▇▇ ▇▇▇▇▇▇, Corporate Director: Resources ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ e.mail:▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇.▇▇ Telephone ▇▇▇▇▇ ▇▇▇▇▇▇ 5.5. The Principal Accountant: Environmental Direct Services (under delegated responsibility) will meet with the Bereavement Services Manager each financial year to consider the support service fee for the following financial year. Such meetings will be scheduled in line with the Joint Committee’s annual budget timetable (final confirmation of the support service fee provision must be agreed no later than the 31st January in each year) and be attended by such other persons as either party may wish. 5.6. The Bereavement Services Manager is responsible for ensuring:- •  Responses to reports are received within timescales specified •  Information is provided to substantiate the implementation of any recommendations when requested •  Co-operation with Support Services staff when required •  Timely contact with the Head of Finance Manager: Neighbourhood and Climate Change Transactional Services / Principal Accountant: Environmental Direct Services •  Compliance with relevant Codes of Conduct and Durham County Council Policies and Procedures.