Manager’s Services. 5.1 Manager shall provide all personnel necessary to accomplish guest check-in and check- out, marketing, guest requests, shopping for supplies for the unit, GE and TA tax payments, bookkeeping services, collection and refund of security deposits and on-site inspections of the unit both proceeding and following each occupancy. 5.2 Manager shall provide the guest with cleaning and linen services, paid for by the cleaning fees collected from the guest on each reservation, including: a. To clean the unit on departure of each guest, limited to ordinary housekeeping operations and excluding maintenance due to damages or wear and tear such as carpet cleaning, laundry of drapes, cleaning of windows and any wall mounted mirror, or repair or replacement of property damaged or removed by a guest; and b. To provide fresh linen service at the beginning of each occupancy under a reservation, which includes bed sheets, pillow cases, bath towels, wash clothes and kitchen towels. 5.3 Manager to provide additional maid services and linen services as requested by guests during their occupancy or by the Owner at the beginning or during Owner’s occupancy for a special service fee to be agreed to and paid by the party requesting the additional services. a. Owner may elect to clean the unit following Owners personal use of the unit. If the Owner elects to clean the unit, Owner shall give Manager notice of the election at the time of booking. Only the Owner of record will be allowed to clean the unit themselves. All other guests, including those occupying under the Owner, shall be subject to standard cleaning fees of the Manager. b. If Owner elects to clean the unit on the Owner’s vacating of the unit and, on Manager’s inspection preceding a guest occupancy, the Manager in its sole discretion deems further housekeeping and linen service is necessary to properly prepare the unit for occupancy, the Manager may perform the services at the Owner’s expense and deduct the service fee from the Owner’s share of rents. 5.4 Manager shall maintain a separate accounting record of all receipts, expenditures, disbursements and reservations regarding the operations of the unit, which records will be available for Owner’s inspection during normal business hours. A statement record for each month of operation will be mailed to the Owner by the 10th day of the following month. 5.5 Manager shall provide services as a liaison between the Owner and any guest who may make a claim or have a dispute with the Owner, and may assist in negotiating the resolution of any such claim or dispute, but in no event shall the Manager responsible for the solution to any such claim or dispute, including costs and expenses.
Appears in 1 contract
Sources: Exclusive Authorization for Vacation Rental (Short Term Occupancy Management Agreement)
Manager’s Services. 5.1 Manager shall provide all personnel necessary to accomplish guest check-in and check- check-out, marketing, guest requests, shopping for supplies for the unitproperty, GE and TA tax payments, bookkeeping services, collection and refund of security deposits and on-site inspections of the unit property both proceeding and following each occupancy.
5.2 Manager shall provide the guest with cleaning and linen servicescleaning, paid for by the cleaning fees collected from the guest on each reservation, including:
a. To clean the unit property on departure of each guest, limited to ordinary housekeeping operations and excluding maintenance due to damages or wear and tear such as carpet cleaning, laundry of drapes, cleaning of windows and any wall mounted mirror, or repair or replacement of property damaged or removed by a guest; and
b. To provide fresh linen service at the beginning of each occupancy under a reservation, which includes bed sheets, pillow cases, bath towels, wash clothes and kitchen towels.
5.3 Manager to provide additional maid services and linen services as requested by guests during their occupancy or by the Owner at the beginning or during Owner’s occupancy for a special service fee to be agreed to and paid by the party requesting the additional services.
a. Owner may elect to clean the unit property following Owners personal use of the unitproperty. If the Owner elects to clean the unitproperty, Owner shall give Manager notice of the election at the time of booking. Only the Owner of record will be allowed to clean the unit property themselves. All other guests, including those occupying under the Owner, shall be subject to standard cleaning fees of the Manager.
b. If Owner elects to clean the unit property on the Owner’s vacating of the unit property and, on Manager’s inspection preceding a guest occupancy, the Manager in its sole discretion deems further housekeeping and linen service is necessary to properly prepare the unit property for occupancy, the Manager may perform the services at the Owner’s expense and deduct the service fee from the Owner’s share of rents.
5.4 Manager shall maintain a separate accounting record of all receipts, expenditures, disbursements and reservations regarding the operations of the unitproperty, which records will be available for Owner’s inspection during normal business hours. A statement record for each month of operation will be mailed to is available online through the Owner by the 10th day of the following monthOwners’ portal on our website.
5.5 Manager shall provide services as a liaison between the Owner and any guest who may make a claim or have a dispute with the Owner, and may assist in negotiating the resolution of any such claim or dispute, but in no event shall the Manager be responsible for the solution to any such claim or dispute, including costs and expenses.
Appears in 1 contract
Sources: Management Contract