Common use of Managing the Services Clause in Contracts

Managing the Services. Agency will take ownership of all the Services as described in this Scope of Work and will work as an independent Unit. GBU’s intervention should be only on major issues and not on routine/ operational issues. • Agency will ensure that the Checklists are adhered to with utmost care and regularity. • Agency will ensure that the problems are responded and resolved as per the Time frames decided for each type of problem • Agency will prepare and follow Standard Operating procedures for smooth functioning of the maintenance services, within 30 days of commencement of agreement. • Agency Site in charge will brief GBU representative on operational proceedings on day to day basis. • The Facility Manager shall develop Continuity of Business Plan for all the premises in coordination with GBU within three (3) months of signing of the agreement. • Provide multi-skilled and trained staff. • The staff should be trained on all the services mentioned in the RFP. • There should be adequate off-site backup, trained, to ensure 100% service delivery. • The Agency will liaise with external parties (government bodies) if required on behalf of GBU. • The Agency shall ensure that all statutory compliances (PF, ESIC, Minimum wages, contract labour act, etc.) as applicable are adhered to for any person employed by them directly or indirectly. GBU reserves the right to terminate the agreement in case there is any willful flouting of the law. • The Agency shall co-ordinate the procurement of all consumables / material.

Managing the Services. Agency will take ownership of all the Services as described in this Scope of Work and will work as an independent Unit. GBU’s intervention should be only on major issues and not on routine/ operational issues. • Agency will ensure that the Checklists are adhered to with utmost care and regularity. • Agency will ensure that the problems are responded and resolved as per the Time frames decided for each type of problem • Agency will prepare and follow Standard Operating procedures for smooth functioning of the maintenance services, within with inwithin 30 days of commencement of agreement. • Agency Site in charge will brief GBU representative on operational proceedings on day to day basis. • The Facility Manager shall develop Continuity of Business Plan for all the premises in coordination with GBU within three (3) months of signing of the agreement. • Provide multi-skilled and trained staff. • The staff should be trained on all the services mentioned in the RFP. • There should be adequate off-site backup, trained, to ensure 100% service delivery. • The Agency will liaise with external parties (government bodies) if required on behalf of GBU. • The Agency shall ensure that all statutory compliances (PF, ESIC, Minimum wages, contract labour act, etc.) as applicable are adhered to for any person employed by them directly or indirectly. GBU reserves the right to terminate the agreement in case there is any willful flouting of the law. • The Agency shall co-ordinate the procurement of all consumables / material.