Maximum Operation of the Franchised Restaurant. During the term of this Agreement, Franchisee shall use the Franchised Location solely for the operation of the Franchised Restaurant and shall maintain sufficient inventories, adequately staff each shift with qualified employees and continuously operate the Franchised Restaurant at its maximum capacity and efficiency for the minimum number of days and hours set forth in the Manual or as HFS otherwise prescribes in writing (subject to the requirements of local laws and licensing requirements). Franchisee shall immediately resolve any customer complaints regarding the quality of food or beverages, service and/or cleanliness of the Franchised Restaurant or any similar complaints. When any customer complaints cannot be immediately resolved, Franchisee shall use best efforts to resolve the customer complaints as soon as practical and shall, whenever feasible, give the customer the benefit of the doubt. If HFS, in its sole discretion, determines that its intervention is necessary or desirable to protect the System or the goodwill associated with the System, or if HFS, in its sole discretion, believes that Franchisee has failed adequately to address or resolve any customer complaints, HFS may, without Franchisee’s consent, resolve any complaints and charge Franchisee an amount sufficient to cover HFS’ reasonable costs and expenses in resolving the customer complaints, which amount Franchisee shall pay HFS immediately on demand.
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Maximum Operation of the Franchised Restaurant. During the term of this Agreement, Franchisee shall use the Franchised Location solely for the operation of the Franchised Restaurant and shall maintain sufficient inventories, adequately staff each shift with qualified employees and continuously operate the Franchised Restaurant at its maximum capacity and efficiency for the minimum number of days and hours set forth in the Manual OPM or as HFS CKE otherwise prescribes in writing (subject to the requirements of local laws and licensing requirements). Franchisee shall immediately resolve any customer complaints regarding the quality of food or beverages, service and/or cleanliness of the Franchised Restaurant or any similar complaints. When any customer complaints cannot be immediately resolved, Franchisee shall use best efforts to resolve the customer complaints as soon as practical and shall, whenever feasible, give the customer the benefit of the doubt. If HFSCKE, in its sole discretion, determines that its intervention is necessary or desirable to protect the System or the goodwill associated with the System, or if HFSCKE, in its sole discretion, believes that Franchisee has failed adequately to address or resolve any customer complaints, HFS CKE may, without Franchisee’s consent, resolve any complaints and charge Franchisee an amount sufficient to cover HFS’ CKE’s reasonable costs and expenses in resolving the customer complaints, which amount Franchisee shall pay HFS CKE immediately on demand.
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Maximum Operation of the Franchised Restaurant. During the term of this Agreement, Franchisee shall use the Franchised Location solely for the operation of the Franchised Restaurant and shall maintain sufficient inventories, adequately staff each shift with qualified employees and continuously operate the Franchised Restaurant at its maximum capacity and efficiency for the minimum number of days and hours set forth in the Manual or as HFS otherwise prescribes in writing (subject to the requirements of local laws and licensing requirements). Franchisee shall immediately resolve any customer complaints regarding the quality of food or beverages, service and/or cleanliness of the Franchised Restaurant or any similar complaints. When any customer complaints cannot be immediately resolved, Franchisee shall use best efforts to resolve the customer complaints as soon as practical and shall, whenever feasible, give the customer the benefit of the doubt. If HFS, in its sole discretion, determines that its intervention is necessary or desirable to protect the System or the goodwill associated with the System, or if HFS, in its sole discretion, believes that Franchisee has failed adequately to address or resolve any customer complaints, HFS may, without Franchisee’s 's consent, resolve any complaints and charge Franchisee an amount sufficient to cover HFS’ ' reasonable costs and expenses in resolving the customer complaints, which amount Franchisee shall pay HFS immediately on demand.
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