Measuring Period. The period used for calculation of availability is defined as the complete period of time during 30 days, (24 hours times 30 days = 720 hours) excluding the time for used service windows and planned jobs.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Ethernet Connect Service Level Agreement
Measuring Period. The period used for in the availability calculation of availability is defined as the complete all time during a period of time during 30 days, days (24 hours times x 30 days = 720 hours) ), excluding the time for used allocated to service windows and planned jobs.
Appears in 2 contracts
Sources: Service Level Agreement, Sip Trunk Service Level Agreement