Common use of Meter Data Clause in Contracts

Meter Data. (a) Meter Service Providers must receive and securely maintain data collected from Meters under the Regulatory Requirements. As your retailer, you authorise us to access your Meter Data and to obtain Meter Data relating to your current and previous energy accounts from third parties as your Authorised Representative. We will not use your authorisation to obtain Meter Data from third parties in a manner that causes you to incur additional fees without your prior consent. (b) You can request access to your Meter Data from us by emailing us at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇. We may ask you or your Authorised Representative to provide verification information including Acceptable Identification and proof of consent. (c) We will endeavour to provide you or your Authorised Representative access to your Meter Data within 10 Business Days of us receiving the complete verification information required, unless your Authorised Representative makes a request on behalf of multiple customers, in which case a reasonable timeframe for provision of Meter Data will be agreed on request. (d) We may provide the information requested in clause 16.3(b) subject to a reasonable charge where: (i) more than 4 applications are made in any 12 month period; (ii) information is requested in a different manner or form from that specified in the Regulatory Requirements; or (iii) your Authorised Representative requests the information on behalf of more than one customer.

Appears in 1 contract

Sources: Market Retail Contract

Meter Data. (a) 25.1 Meter Service Providers must receive and securely maintain data Meter Data collected from Meters under the Regulatory Requirements. As your retailer, you authorise us to access your Meter Data and to obtain Meter Data relating to your current and previous energy accounts from third parties as your Authorised Representative. We will not use your authorisation to obtain Meter Data from third parties in a manner that causes you to incur additional fees without your prior consent. (b) 25.2 You can request access to your Meter Data from us yourself or through your Authorised Representative by emailing us submitting a request at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇. We To provide access we may ask you or your Authorised Representative to provide verification information including Acceptable Identification acceptable identification and proof of consent. (c) 25.3 We will endeavour to provide you or your Authorised Representative access to your Meter Data within 10 Business Days of us receiving the complete verification information requiredrequested, unless your Authorised Representative makes a request on behalf of multiple customers, in which case a reasonable timeframe time frame for provision of Meter Data will be agreed on request. (d) 25.4 We may provide the information requested in clause 16.3(b) 25.2 subject to a reasonable charge where: (ia) more than 4 applications are made in any 12 month period; (iib) information is requested in a different manner or form from that specified in the Regulatory Requirements; or (iiic) your Authorised Representative requests the information on behalf of more than one customer.

Appears in 1 contract

Sources: Market Contract Customer

Meter Data. (a) 25.1 Meter Service Providers must receive and securely maintain data Meter Data collected from Meters under the Regulatory Requirements. As your retailer, you authorise us to access your Meter Data and to obtain Meter Data relating to your current and previous energy accounts from third parties as your Authorised Representative. We will not use your authorisation to obtain Meter Data from third parties in a manner that causes you to incur additional fees without your prior consent.incur (b) 25.2 You can request access to your Meter Data from us yourself or through your Authorised Representative by emailing us submitting a request at ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇. We To provide access we may ask you or your Authorised Representative to provide verification information including Acceptable Identification acceptable identification and proof of consent. (c) 25.3 We will endeavour to provide you or your Authorised Representative access to your Meter Data within 10 Business Days of us receiving the complete verification information requiredrequested, unless your Authorised Representative makes a request on behalf of multiple customers, in which case a reasonable timeframe time frame for provision of Meter Data will be agreed on request. (d) 25.4 We may provide the information requested in clause 16.3(b) 25.2 subject to a reasonable charge where: (ia) more than 4 applications are made in any 12 month period; (iib) information is requested in a different manner or form from that specified in the Regulatory Requirements; or (iiic) your Authorised Representative requests the information on behalf of more than one customer.

Appears in 1 contract

Sources: Market Contract Customer