Common use of Method of Contact Clause in Contracts

Method of Contact. 3.5.1 Requests for Support and reporting of Incidents by an Enterprise Customer must be made using the following methods: ▪ Directly from the Pelion Connectivity Management platform. ▪ Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇. ▪ Telephone: will be provided upon signature to Customers subscribing to Enterprise Support Package. 3.5.2 Pelion will assign a unique case number all Reported Incidents and Requests for Support.

Method of Contact. 3.5.1 Requests for Support and reporting of Incidents by an Enterprise a Customer must be made using the following methods: ▪ Directly from the Pelion Connectivity Management platform. ▪ Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇. ▪ Telephone: will be provided upon signature to Customers subscribing to Enterprise Support PackageCustomers. 3.5.2 Pelion will assign a unique case number all Reported Incidents and Requests for Support.