Common use of Minimum Service Requirements Clause in Contracts

Minimum Service Requirements. The ongoing level of service is the minimum service level required for all program participants after completion of the orientation phase. The minimum ICA service requirements, during the ongoing service level, include: Monthly phone conversation with the participant, either telephonic or live video contact. A minimum of one in-person visit quarterly. Annually, a minimum of one in-person visit must take place in the participant’s home. Respond to all inquiries and requests made by the participant in a timely manner, regardless of the participant’s chosen level of IRIS consultant involvement. Completion of the annual plan review per IRIS Policy and Work Instructions. Completion of individual support and service plan updates when applicable. Ensuring that all services on the plan are being implemented to meet the participant’s long-term care needs. Annual Participant Education Manual Review Review of all chapters and content in the IRIS Participant Education Manual (P-01704) and requisite completion of IRIS Participant Education Manual – Acknowledgement (F-01947). Completion of the Budget Amendment Education Participant Education form (F-01205B), if applicable. Completion of the One-Time Expense Participant Education form (F-01205C), if applicable. Completion of the annual functional screen redetermination.