Common use of Minimum Standards Required for Services Clause in Contracts

Minimum Standards Required for Services. 5.1.1 In order for Client’s existing environment to qualify for Excalibur’s Services, the following requirements (Minimum Standards) must be met: 5.1.1.1 All Servers with Microsoft Windows Operating Systems must be running Windows 2012 Server, Microsoft Exchange 2013 or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 5.1.1.2 All Apple equipment must be running MacOS 10.15 or later and have all updates installed. 5.1.1.3 All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running Windows 10 Pro or later and have all of the latest Microsoft Service Packs and Critical Updates installed. If the Microsoft Office suite is installed, Microsoft Office 2013 or later must be installed. 5.1.1.4 All server and desktop software must be genuine, licensed and vendor-supported. 5.1.1.5 The environment must have a currently licensed, up-to-date and vendor-supported server-based Antivirus solution protecting all servers, desktops, notebooks/laptops, and email. 5.1.1.6 The environment must have a currently licensed, vendor-supported server-based backup solution that can be monitored, and send notifications on job failures and successes. 5.1.1.7 The environment must have a currently licensed, vendor-supported hardware firewall between the internal network and the internet. 5.1.1.8 All wireless data traffic in the environment must be securely encrypted. 5.1.1.9 There must be an outside static IP address assigned to a network device, allowing RDP or VPN access. 5.1.1.10 Excalibur will only assume support for Viruses within this agreement where 5.1.1.4 above is in place and there are no users with local administration rights. Should the users have local administration rights, virus removal will be excluded from this Agreement. 5.1.1.11 Virus removal under this agreement will be limited to 4 hours per user, per year, any time exceeding this amount will be charged for at the prevailing rate.

Minimum Standards Required for Services. 5.1.1 6.1.1 In order for ClientCustomer’s existing environment to qualify for Excalibur’s the Services, the following requirements (Minimum Standards) must be met: 5.1.1.1 6.1.1.1 All Servers with Microsoft Windows Operating Systems must be running Windows 2012 Server, Microsoft Exchange 2013 or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 5.1.1.2 6.1.1.2 All Apple equipment must be running MacOS 10.15 or later and have all updates installed. 5.1.1.3 6.1.1.3 All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running Windows 10 Pro or later and have all of the latest Microsoft Service Packs and Critical Updates installed. If the Microsoft Office suite is installed, Microsoft Office 2013 or later must be installed. 5.1.1.4 6.1.1.4 All server and desktop software must be genuine, licensed and vendor-supported. 5.1.1.5 6.1.1.5 The environment must have a currently licensed, up-to-date and vendor-supported server-based Antivirus solution protecting all servers, desktops, notebooks/laptops, and email. 5.1.1.6 6.1.1.6 The environment must have a currently licensed, vendor-supported server-based backup solution that can be monitored, and send notifications on job failures and successes. 5.1.1.7 6.1.1.7 The environment must have a currently licensed, vendor-supported hardware firewall between the internal network and the internet. 5.1.1.8 6.1.1.8 All wireless data traffic in the environment must be securely encrypted. 5.1.1.9 6.1.1.9 There must be an outside static IP address assigned to a network device, allowing RDP or VPN access. 5.1.1.10 6.1.1.10 Excalibur will only assume support for Viruses within this agreement where 5.1.1.4 6.1.1.4 above is in place and there are no users with local administration rights. Should the users have local administration rights, virus removal will be excluded from this Agreement. 5.1.1.11 6.1.1.11 Virus removal under this agreement will be limited to 4 hours per user, per year, any time exceeding this amount will be charged for at the prevailing rate. 6.1.2 Costs required to bring Customer’s environment up to these Minimum Standards are not included in this Agreement.

Minimum Standards Required for Services. 5.1.1 In order for Client’s existing environment to qualify for Excalibur’s Services, the following requirements (Minimum Standards) must be met: 5.1.1.1 All Servers with Microsoft Windows Operating Systems must be running Windows 2012 Server, Microsoft Exchange 2013 or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 5.1.1.2 All Apple equipment must be running MacOS 10.15 MAC OS X 10.13 or later and have all updates installed. 5.1.1.3 All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running Windows 10 Pro or later and have all of the latest Microsoft Service Packs and Critical Updates installed. If the Microsoft Office suite is installed, Microsoft Office 2013 or later must be installed. 5.1.1.4 All server and desktop software must be genuine, licensed and vendor-supported. 5.1.1.5 The environment must have a currently licensed, up-to-date and vendor-supported server-based Antivirus solution protecting all servers, desktops, notebooks/laptops, and email. 5.1.1.6 The environment must have a currently licensed, vendor-supported server-based backup solution that can be monitored, and send notifications on job failures and successes. 5.1.1.7 The environment must have a currently licensed, vendor-supported hardware firewall between the internal network and the internet. 5.1.1.8 All wireless data traffic in the environment must be securely encrypted. 5.1.1.9 There must be an outside static IP address assigned to a network device, allowing RDP or VPN access. 5.1.1.10 Excalibur will only assume support for Viruses within this agreement where 5.1.1.4 above is in place and there are no users with local administration rights. Should the users have local administration rights, virus removal will be excluded from this Agreement. 5.1.1.11 Virus removal under this agreement will be limited to 4 hours per user, per year, any time exceeding this amount will be charged for at the prevailing rate.