Common use of Minimum Standards Required for Services Clause in Contracts

Minimum Standards Required for Services. In order for Client’s existing environment to qualify for Service Provider’s Managed Services, the following requirements must be met: 1. All Servers with Microsoft Windows Operating Systems must be running Windows 2008 Server or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 2. All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running Windows 7 professional or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 3. All Server and Desktop Software must be Genuine, Licensed and Vendor-Supported. 4. The environment must have a currently licensed, up-to-date and Vendor-Supported Server-based Antivirus Solution protecting all Servers, Desktops, Notebooks/Laptops, and Email. 5. The environment must have a currently licensed, Vendor-Supported Server-based Backup Solution that can be monitored, and send notifications on job failures and successes. 6. The environment must have a currently licensed, Vendor-Supported Hardware Firewall between the Internal Network and the Internet. 7. All Wireless data traffic in the environment must be securely encrypted. 8. There must be an outside static IP address assigned to a network device, allowing VPN access. 9. All workstation and network equipment must be newer than three (3) years old and no older than three (3) years. Servers must be newer than five (5) years old and no older than five (5) years old. All equipment must be covered by a manufacturer’s warranty.

Appears in 1 contract

Sources: Managed Service Agreement

Minimum Standards Required for Services. In order for Client’s existing environment to qualify for Service Provider’s Managed Services, the following requirements must be met: 1. : All Servers with Microsoft Windows Operating Systems must be running Windows 2008 Server or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 2. All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running Windows 7 professional or later, and have all of the latest Microsoft Service Packs and Critical Updates installed. 3. All Server and Desktop Software must be Genuine, Licensed and Vendor-Supported. 4. The environment must have a currently licensed, up-to-date and Vendor-Supported Server-based Antivirus Solution protecting all Servers, Desktops, Notebooks/Laptops, and Email. 5. The environment must have a currently licensed, Vendor-Supported Server-based Backup Solution that can be monitored, and send notifications on job failures and successes. 6. The environment must have a currently licensed, Vendor-Supported Hardware Firewall between the Internal Network and the Internet. 7. All Wireless data traffic in the environment must be securely encrypted. 8. There must be an outside static IP address assigned to a network device, allowing VPN access. 9. All workstation and network equipment must be newer than three (3) years old and no older than three (3) years. Servers must be newer than five (5) years old and no older than five (5) years old. All equipment must be covered by a manufacturer’s warranty.

Appears in 1 contract

Sources: Managed Service Agreement