Common use of Minor Problem Clause in Contracts

Minor Problem. A Minor Problem is (a) a cosmetic display issue that allows the major elements of Results or Conduit Content to display in a legible format, but causes textual irregularities, (b) minor issues that do not have widespread impact to End Users, or (c) other similar problems which do not need immediate resolution. Once a Minor Problem has been outstanding for more that 14 days, either party may escalate the issue for resolution through the Support Personnel table, with notice to the other party. For clarity, an error which causes Results or Conduit Content to fail to work, display completely, or to be completely legible will be considered a Moderate Problem, Severe Problem, or Catastrophic Problem, not a Minor Problem.

Minor Problem. A Minor Problem is (a) a cosmetic display issue that allows the major elements of Results or Conduit Content to display in a legible format, but causes textual irregularities, (b) minor issues that do not have widespread impact to End Users, or (c) other similar problems which do not need immediate resolution. Once a Minor Problem has been outstanding for more that 14 days, either party may escalate the issue for resolution through the Support Personnel table, with notice to the other party. For clarity, an error which causes Results or Conduit Content to fail to work, display completely, or to be completely legible will be considered a Moderate Problem, Severe Problem, or Catastrophic Problem, not a Minor Problem. 4.