Mobile Numbers. As a customer, you are entitled to a free number, unless stated otherwise and in accordance with the TRA’s instructions. For prepaid, if your SIM is not used for (6) months from the date of your last activity, your number will be rendered inactive. Numbers that are inactive for (6) months will be placed in quarantine for (3) month. You can contact our care experts to reactivate your number before the quarantine period expires, otherwise your number will be made available to others. If the TRA decides to re-allocate numbers; re-assign numbers, or change the national number plan, we will provide you a number in accordance with the TRA’s instructions. You can also bring your number with you to Vodafone, the specific terms for which can be found here. You may terminate your services at any time by filing for a termination request and paying any outstanding dues. You may file for a termination request through My Vodafone App and any other channel. We may charge you early termination charges if you terminate your services during a fixed- term contract, as set out in the applicable specific terms. Any usage post-termination will be billed as set out in the applicable specific terms in accordance with the TRA’s instructions. After paying all dues, you can request us to provide you with a ‘no obligation certificate’. We may restrict, suspend, or terminate your services if:
Appears in 2 contracts
Sources: Standard Customer Agreement, Standard Customer Agreement
Mobile Numbers. As a customer, you are entitled to a free number, unless stated otherwise and in accordance with the TRA’s instructions. For prepaid, if your SIM is not used for (6) months from the date of your last activity, your number will be rendered inactive. Numbers that are inactive for (6) months will be placed in quarantine for (3) month. You can contact our care experts to reactivate your number before the quarantine period expires, otherwise your number will be made available to others. If the TRA decides to re-allocate numbers; re-assign numbers, or change the national number plan, we will provide you a number in accordance with the TRA’s instructions. You can also bring your number with you to Vodafone, the specific terms for which can be found here. You may terminate your services at any time by filing for a termination request and paying any outstanding dues. You may file for a termination request through My Vodafone App and any other channel. We may charge you early termination charges if you terminate your services during a fixed- term contract, as set out in the applicable specific terms. Any usage post-termination will be billed as set out in the applicable specific terms in accordance with the TRA’s instructions. After paying all dues, you can request us to provide you with a ‘no obligation certificate’. For services that are subject to our Fair Usage Policy. We may apply our Fair Usage Policy wherein our reasonable opinion your usage of our Services is excessive and/or unreasonable. We may restrict, suspend, or terminate your services if:
Appears in 1 contract
Sources: Standard Customer Agreement
Mobile Numbers. As a customer, you are entitled to a free number, unless stated otherwise and in accordance with the TRA’s instructions. For prepaid, if your SIM is not used for (6) months from the date of your last activity, your number will be rendered inactive. Numbers that are inactive for (6) months will be placed in quarantine for (3) month. You can contact our care experts to reactivate your number before the quarantine period expires, otherwise your number will be made available to others. If the TRA decides to re-allocate numbers; re-assign numbers, or change the national number plan, we will provide you a number in accordance with the TRA’s instructions. You can also bring your number with you to Vodafone, the specific terms for which can be found here. You may terminate your services at any time by filing for a termination request and paying any outstanding dues. You may file for a termination request through My Vodafone App and any other channel. We may charge you early termination charges if you terminate your services during a fixed- term contract, as set out in the applicable specific terms. Any usage post-termination will be billed as set out in the applicable specific terms in accordance with the TRA’s instructions. After paying all dues, you can request us to provide you with a ‘no obligation certificate’. For services that are subject to our Fair Usage Policy. We may apply our Fair Usage Policy where in our reasonable opinion your usage of our Services is excessive and/or unreasonable. We may restrict, suspend, or terminate your services if:
Appears in 1 contract
Sources: Standard Customer Agreement