Common use of - Moderate System Impact Clause in Contracts

- Moderate System Impact. The Software suffers an error (and is not of Severity 1) which cannot be reasonably circumvented and that substantially impairs the use of one or more portions or features of the Production Software required by Customers to perform necessary business functions. MyECheck will acknowledge any such reported Production system error promptly, but in no event longer than within four (4) hours and will promptly address and remedy such error during MyECheck's normal Maintenance hours.

Appears in 2 contracts

Sources: Software License and Agency Agreement (Myecheck, Inc.), Software License and Agency Agreement (Myecheck, Inc.)