Monitoring of Services. Without affecting the obligations, duties and responsibilities of the Parties under this Agreement, Administrator acknowledges and understands that United and the United Affiliates, as applicable, are ultimately responsible to Governmental Authorities for the operation of their Benefit Plans and the provision of Covered Prescription Services to Members. In view of the foregoing, Administrator shall permit United or its representatives to monitor the provision of the Services as specified in this Section 4.4 and to audit Administrator’s performance thereof as specified in Section 4.3(c) above. In connection with United’s monitoring and rights, Administrator shall ensure that United is furnished with reasonable and appropriate access to Administrator’s operations and activities and the Administrator Systems as necessary to permit United to monitor the activities associated with the Services as required by applicable Laws and Regulations. Among other accommodations as agreed to by the Parties to facilitate the exercise of United’s rights, Administrator shall furnish United with periodic written reports in the form reasonably requested by United in assessing the performance of the Services, require appropriate Administrator representatives to hold in-person and telephonic meetings with United representatives on a regular basis and permit and facilitate meaningful on-site inspections and assessments of Administrator, its facilities and its Records as they pertain to the Services. In exercising its monitoring rights, United shall use commercially reasonable efforts not to unreasonably interfere with Administrator’s normal business operations.
Appears in 3 contracts
Sources: Prescription Drug Benefit Administration Agreement, Prescription Drug Benefit Administration Agreement, Prescription Drug Benefit Administration Agreement