Network Maintenance. The Agency shall contract with a maintenance contractor to represent the Agency in all matters relating to the future operation and maintenance of the Network. The credentials of this contractor shall entail experience in the operation and maintenance of a fiber optic Network. Telephone access to the maintenance contractor will be required to respond to a major outage within two hours of any 24 hour period, and minor outages within eight working hours. Further clarification of these issues will be resolved by the Agency. Maintenance provided under this Agreement shall be exclusively for the Network. All active electronic equipment at each facility will be the responsibility of the Participants owning the equipment.
Appears in 2 contracts
Sources: Interlocal Agreement, Interlocal Agreement